AudioDeluxe is an online platform dedicated to providing a comprehensive selection of music production software, including VST, AU, and AAX audio plugins, as well as a wide variety of samples for recording, mixing, and mastering. The website features a large collection of exclusive deals and discounted products, catering to musicians, sound engineers, and audio professionals seeking high-quality tools for their projects.
The company aims to serve a diverse clientele, from hobbyist producers to professional studios, by offering competitive pricing on top brands in the audio software industry. Customers can find essential resources for enhancing their audio production capabilities, making AudioDeluxe a valuable destination for anyone involved in music creation and sound design.
AudioDeluxe receives high praise for its excellent customer service and competitive pricing on plugins, with many reviewers highlighting the quick responses and effective problem resolution. Customers appreciate the attractive deals and often recommend the site as a reliable resource for audio-related software.
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However, some users express frustration with the login process, citing repeated verification issues that hinder access to their accounts. Despite these complaints, the overwhelming sentiment remains positive, with many loyal customers reporting years of satisfactory experiences. Overall, AudioDeluxe is recognized as a trustworthy platform for audio plugins, though improvements in the login system could enhance user experience.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.3
33
100%
● Low
4.3 / 5 overall
=
33 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.0
12-month avg
4.4
All-time
4.3
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
5.0
4
Sep 24
—
0
Oct 24
—
0
Nov 24
—
0
Dec 24
—
0
Jan 25
—
0
Feb 25
—
0
Mar 25
—
0
Apr 25
—
0
May 25
—
0
Jun 25
3.0
2
Jul 25
4.7
3
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 33 most recent reviews.
Top praiseof 27 positive reviews
Customer service52%
14 mentions
Prices & value44%
12 mentions
Fast & efficient33%
9 mentions
Website & app15%
4 mentions
“I believe customers service is where you gain loyal customers”
On “Customer service” · Jul 5, 2025
Top complaintsof 5 negative reviews
Fraud60%
3 mentions
Account issues40%
2 mentions
Charges40%
2 mentions
No response40%
2 mentions
“I registered to get an awesome bargain”
On “Fraud” · Aug 9, 2020
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Design Software.
Overall rating and review count for this company and similar companies
Logging in to your system has become a total pain. Endless login fails with the correct info and having to reverify every time via email and phone. Why are you hitting us with the Shopify verification crap. I’ve read the same on various threads. Until this is sorted I won’t be back.
Fraud. I registered to get an awesome bargain. After the transaction, there's nothing. No order history, no receipts, no instructions, nothing. But they did charged me. Beware of this company.
Hi there, Audiodeluxe made me an offer end of January to pay 115,00 $ for the upgrade from SSL G Channel to SSL 4000 Complete Collection. You offered the best price and you give a awesome discount.
Date: Jan 30, 2019
Title Licenses Quantity Total
Waves Custom Upgrade (WAVE-UPG) Licenses not yet delivered. 1
$5,500.00
Subtotal $5,500.00
Discount -$5,385.00
Order total $115.00
Now I'll get the information that I would pay for the Upgrade only 71,47 and when I pay over Audiodeluxe I get an Spring Discout of 15,72 $ less und pay only 55,75 $.
It would be a difference of 59,25 $!!!
It will be the second joke in a short time. I can't accept this because audiodeluxe plays with my money and run more and more unserious!!!
I am a customers sind many years happy to buy in your shop, but what happened in the last time makes me upset and takes me out. I feel that you would kidding me and I am full of panic to buy a new plugin, because what happend the next day.
Also audiodeluxe has no law imprint and nobody knows who is behind the Company.
So I say: Don't buy there or send any Money, you'll get the Chance to lose it.
Until today I get no Reply or any solution for that fraud!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Uma má experiência,pois estão a descontar da minha conta cartão valores que já ascende a €348.47 sem ter feito qualquer compra ....uma burla e um abuso isso em Portugal é roubo ou seja crime ...já apresentei queixa na policia e aseguir tribunal.
I placed an order and they sent me an email to send a work address or studio web address. Well, this is a home studio and not much going on yet. I checked my account to see if they delivered, shipped or something and my account was locked. My card was already charged. No response to my emails either. I'm on the phone now with my bank to cancel this transaction. Stay away!
AudioDeluxe is an online platform dedicated to providing a comprehensive selection of music production software, including VST, AU, and AAX audio plugins, as well as a wide variety of samples for recording, mixing, and mastering. The website features a large collection of exclusive deals and discounted products, catering to musicians, sound engineers, and audio professionals seeking high-quality tools for their projects.
The company aims to serve a diverse clientele, from hobbyist producers to professional studios, by offering competitive pricing on top brands in the audio software industry. Customers can find essential resources for enhancing their audio production capabilities, making AudioDeluxe a valuable destination for anyone involved in music creation and sound design.