They sold me fake boots that are vinyl…
They sold me fake boots that are vinyl plastic supposed to have red bottom no fake boots, can’t contact don’t I will make it my business they don’t sell anything else. Attrendy
4.5
Excellent
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
Atterley is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and expensive.
✨
Based on reviews, created with AISee what reviewers are saying
If you live in New York don’t buy from…
If you live in New York don’t buy from them!!! They ship through Yanwen. Yanwen driver steal your packages after taking pictures of the delivery! Poor customer service from attere! They ignore you after the second email!
Further to my purchase of Holland &…
Further to my purchase of Holland & Cooper wellies, they arrived damaged & I immediately forwarded on photos. The company went into Administration & I have been left with an expensive pair of damaged wellies that are just sat in a box.
Still waiting for my refund
Still waiting for my refund
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
www.atterley.com
All reviews
1,000 total • Write a review
Showing 821 - 830 of 996 reviews
T
Tom
US
I can't stand it when you can't call to…
I can't stand it when you can't call to resolve an issue. I ordered some shoes which have two issues: 1) They're the wrong size vs my order 2) They have arrived with a mark on them, so I'm concerned if I return the order you'll send them back given other reviews say this has happened before I still want the shoes in size 8, but they're now out of stock on the website as I must have taken the last pair. However, the 7 UK is still available, and I think you have sent me this pair by mistake. I emailed twice yesterday, still no response. How do I go about exchanging the order when I'm unable to reorder my size on your website? Can you send me the pair in 8 please? My order number is 3000258836 If you're operating on a model that's online only at least offer a Live Chat service or reply faster - otherwise these issues will concern customers. I've checked junk email too - nothing in there Thanks, Tom Thanks for the reply to this review - I'll update this review dependent on resolution. Have a good day Final Edit: Issue was eventually resolved easily with a refund, however still too slow to respond so ordered the shoes elsewhere when you might have had them in stock. Reply quicker or have Live Chat and no business will be lost!
Date of experience: September 29, 2022
VC
The shoes I purchased to a while to…
The shoes I purchased to a while to locate. Other than that it was fine
Date of experience: September 28, 2022
BB
I had an issue with my ship to address…
I had an issue with my ship to address on the original order. I needed the the City updated. I emailed my request. Management monitors email and responded with email to staff to correct address. Within 10 minutes.
Date of experience: September 28, 2022
nv
very fast delivery from UK to US
very fast delivery from UK to US thank you !!
Date of experience: September 28, 2022
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