They sold me fake boots that are vinyl…
They sold me fake boots that are vinyl plastic supposed to have red bottom no fake boots, can’t contact don’t I will make it my business they don’t sell anything else. Attrendy
Atterley is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and expensive.
They sold me fake boots that are vinyl plastic supposed to have red bottom no fake boots, can’t contact don’t I will make it my business they don’t sell anything else. Attrendy
If you live in New York don’t buy from them!!! They ship through Yanwen. Yanwen driver steal your packages after taking pictures of the delivery! Poor customer service from attere! They ignore you after the second email!
Further to my purchase of Holland & Cooper wellies, they arrived damaged & I immediately forwarded on photos. The company went into Administration & I have been left with an expensive pair of damaged wellies that are just sat in a box.
Still waiting for my refund
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www.atterley.com1,000 total • Write a review
High quality service: Effective and efficient service quality company who delivered the boots I’d ordered very quickly and although the boots didn’t fit they refunded just as quickly. Would definitely order from them again….
Date of experience: November 24, 2022
Excellent service and love my boots
Date of experience: November 24, 2022
Just found it so easy ordered on the Wednesday and produced turned up next day
Date of experience: November 24, 2022
US
A bad experience with Atterley. I received some boots and one of them let in water near the sole. I emailed Atterley (it took the boutique these were purchased from 9 days to reply) and I was told: "these are a standard leather boot and not in any way waterproof. It is entirely possible during wet weather they could let in water as they have no waterproof lining. Given this information, I'm afraid we are not able to accept the return for a refund or exchange" The issue is a hole near the sole of the left boot. There are no problems with the leather/lining etc and the other boot is fine. I have boots which are not fit for purpose and I've been informed that I can't send them back. I was under the impression that faulty products can be returned by the consumer so the manufacturer can check any problems raised.
Date of experience: November 23, 2022
Fast delivery and very happy with purchase
Date of experience: November 23, 2022
Great service. Easy return process.
Date of experience: November 23, 2022