They sold me fake boots that are vinyl…
They sold me fake boots that are vinyl plastic supposed to have red bottom no fake boots, can’t contact don’t I will make it my business they don’t sell anything else. Attrendy
4.5
Excellent
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
Atterley is exceptionally well-rated by customers. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
If you live in New York don’t buy from…
If you live in New York don’t buy from them!!! They ship through Yanwen. Yanwen driver steal your packages after taking pictures of the delivery! Poor customer service from attere! They ignore you after the second email!
Further to my purchase of Holland &…
Further to my purchase of Holland & Cooper wellies, they arrived damaged & I immediately forwarded on photos. The company went into Administration & I have been left with an expensive pair of damaged wellies that are just sat in a box.
Still waiting for my refund
Still waiting for my refund
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
www.atterley.com
All reviews
1,000 total • Write a review
Showing 1 - 10 of 996 reviews
AV
Order onlive boots and the company Has…
Order onlive boots and the company Has ceased to trade and been to liquidation I have lose my money Avoid it
Date of experience: February 13, 2023
NB
Nel B
US
Ceased trading but continued to take customer’s money!
The website should have been taken down immediately when the company ceased trading, but it was kept up for several days with no mention of it anywhere, and items were allowed to be purchased as normal. Had I known I obviously wouldn’t have made a purchase, the item I never received because the boutique stopped sending out orders once they heard the news. I’m now waiting and hoping for a refund after requesting a chargeback from my card provider. Unfortunate circumstances, but seems to have been handled poorly. My thoughts are with all the independent retailers who must be owed thousands, and customers like me who were duped into buying products and don’t know if they’ll get their money back!
Date of experience: January 17, 2023
TS
Great product and fast delivery
Great product and fast delivery
Date of experience: January 9, 2023
LM
Fast. I didn’t have to wait very long before…
I didn’t have to wait very long before my beautiful purse arrived.
Date of experience: January 6, 2023
Uf
The opposite of customer service
I ordered 2 sets of sunglasses that their website advised were in stock. They, weren't. Despite not wanting to wait for backorder I gave them a chance. I informed them I was moving house and that they needed to update delivery address. They sent the first to the correct address. Sent the second to the wrong address and have ignored all correspondence from me since requesting a solution or refund. I will now have to go through a credit card claim for almost £400. Time wasters.
Date of experience: January 4, 2023
np
Where is my refund
Where is my refund? I know you received the package on the 23rd of Dec. Today is the 4th of Jan. I purchased using After pay and I am unable to cancel it until you confirm refund. I will be charged for another portion of the purchase today. I emailed you twice regarding this, but no reply. I am reporting the next payment, and the previous ones, as fraud on my cc now. This is because I am continuing to pay for something I do not have anymore- you do!
Date of experience: January 4, 2023
LW
COMPANY CRASHED
COMPANY CRASHED; NEVER RECEIVED MY PACKAGE
Date of experience: January 3, 2023
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