Waiting to make a payment.
I've been with this company for about 20 years now. I have my life insurance through them I use to be able to go in on my phone and make a payment. For some reason they've stopped that unless your on a computer. Right this minute I have been on hold for 1 hour trying to make a payment. This happens every month. I'm sick of this shit. They let you leave a call back number but the ringer on my phone doesn't work so I have no choice but to wait. This is totally ridiculous. If you say anything to them they get defensive with you like it isn't their fault you had your wait. I've read alot of reviews on here that say they don't pay out on death benefits but they frigging better pay my boys if something happens to me. I'm going to leave a note in my will that says if they don't want to pay it or give them the run-around I want them to sue them for the money. And believe me my boys are ruthless and they will definitely do this. Hopefully this won't happen though.
