Smooth assistance
Smooth assistance. Problem solved.
Ashbourne Membership Management Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Smooth assistance. Problem solved.
Dan was friendly, responsive and resolved my issue straight away. Great experience from start to finish!
Had an issue with logging in, Sam J from IT Support fixed my problem. Back in the app in no time. Great service 👏Thank you
Once I got through to Amanda through an online chat the service was exceptional. Unfortunately their text and email automated systems does let them down and the text service in particular was useless but Amanda saved the day.
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I had a problem with my account for a few days. Just one email later and Dan fixed the issue! Thanks!
Shocking service, my membership was supposed to end after 12 months having communicated that with them however they kept this running and have kept taking money from my account despite multiple interactions. Beware of this company!
I didn't have to explain my reasons in depth and the agent was very understanding.
Very quick to resolve any issues and fast to receive a reply from a human.
Had Amanda on the live chat and she was very quick and helpful, really easy process to cancel my membership :)