Review summary

Ashbourne Membership Management Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

OO
Smooth assistance

Smooth assistance. Problem solved.

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Great service!

Dan was friendly, responsive and resolved my issue straight away. Great experience from start to finish!

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WR
Had an issue with logging in

Had an issue with logging in, Sam J from IT Support fixed my problem. Back in the app in no time. Great service 👏Thank you

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Once I got through to Amanda through an…

Once I got through to Amanda through an online chat the service was exceptional. Unfortunately their text and email automated systems does let them down and the text service in particular was useless but Amanda saved the day.

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All reviews

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Showing 331 - 340 of 996 reviews
N

Excellent customer service from Sophie G

Excellent customer service from Sophie G

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AF

Efficient!

I had a problem with my account for a few days. Just one email later and Dan fixed the issue! Thanks!

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RH

Shocking service

Shocking service, my membership was supposed to end after 12 months having communicated that with them however they kept this running and have kept taking money from my account despite multiple interactions. Beware of this company!

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RA

Excellent service

Excellent service! Thanks for your help!

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SS

I didn't have to explain my reasons in…

I didn't have to explain my reasons in depth and the agent was very understanding.

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DB

Very quick to resolve any issues and…

Very quick to resolve any issues and fast to receive a reply from a human.

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F

Really helpful and knowledgeable.

Really helpful and knowledgeable.

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LR

Problem solved!

I've had an ongoing problem with my account for ages. Dan fixed it just like that! Very quick and efficient. Thanks

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GJ

Prompt and polite service

Prompt and polite service provided by Charlotte.

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AM

Had Amanda on the live chat and she was…

Had Amanda on the live chat and she was very quick and helpful, really easy process to cancel my membership :)

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