Smooth assistance
Smooth assistance. Problem solved.
Useful
Share
4.8
Excellent
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Ashbourne Membership Management Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Great service!
Dan was friendly, responsive and resolved my issue straight away. Great experience from start to finish!
Useful
Share
Had an issue with logging in
Had an issue with logging in, Sam J from IT Support fixed my problem. Back in the app in no time. Great service 👏Thank you
Useful
Share
Once I got through to Amanda through an…
Once I got through to Amanda through an online chat the service was exceptional. Unfortunately their text and email automated systems does let them down and the text service in particular was useless but Amanda saved the day.
Useful
Share
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
All reviews
1,000 total • Write a review
Showing 311 - 320 of 996 reviews
MG
Very Helpful
Jan was so helpful and understanding with cancelling the membership. Thankyou so much, you don't realise how much this helped.
Useful
Share
RC
cancelled my gym membership
couldn't cancel my gym at the gym did leave it while to sort out but today due to moving from area where i used the gym this company helped me a lot for cancelling my gym membership. great service and didn't take long to sort out
Useful
Share
JP
i have had my membership with Fitness…
i have had my membership with Fitness 2000 and very happy with the facilities and had an issue with my bank i have accessed Live Chat and spoken with Claire who as assisted me to access my membership i found the service quick and very communicative when i requested help. It is worth the fee and the use of all Facilites in the gym - Thankyou Claire
Useful
Share
RP
Quick and efficient customer service…
Quick and efficient customer service from Chloe in relation to a cancellation payment, couldn't ask for anything more, even got rid of a late payment as a gesture of goodwill
Useful
Share
T
Best gym ever
Really helpful when I have queries, and love the gym and the pool. Best fitness centre I've ever been to. Everyone is friendly and nice and you don't need to be a skinny gym bunny to feel like you belong there - all shapes, sizes and ages! I fitted right in!!
Useful
Share
VA
When I started going to the gym and…
When I started going to the gym and signed up, I opted for the plan in which I pay per month and attend without any type of annual or semi-annual commitment, but you made an undue charge! your service is cowardly and dirty.
Useful
Share
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.