Review summary

Ashbourne Membership Management Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

OO
Smooth assistance

Smooth assistance. Problem solved.

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Great service!

Dan was friendly, responsive and resolved my issue straight away. Great experience from start to finish!

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WR
Had an issue with logging in

Had an issue with logging in, Sam J from IT Support fixed my problem. Back in the app in no time. Great service 👏Thank you

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Once I got through to Amanda through an…

Once I got through to Amanda through an online chat the service was exceptional. Unfortunately their text and email automated systems does let them down and the text service in particular was useless but Amanda saved the day.

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Company details

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All reviews

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Showing 301 - 310 of 996 reviews
A

very helpful and kind response from…

very helpful and kind response from Rose, thank you

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L

Beverley

Beverley was of great help with me today. Much appreciated x

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SW

Great communication and website very…

Great communication form Rosie and website very easy to use.

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K

Really easy process and well spoken

Really easy process and well spoken. Rose was really helpfully and made the process very quick with helping me.

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AK

Sorted a request over the weekend

Had a admin request actioned over the weekend super quickly by Sophie. Good communication and really quick responses!

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A

After I received email regarding a…

After I received email regarding a payment issue, I was rather annoyed. But thanks to Claire she worked swiftly and effectively to distinguish my annoyance. Now I can continue to attend the gym. Thank you Claire!

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AM

Needed to change mine and my sons…

Needed to change mine and my sons direct debit dates to one date and Sophie was most helpfull great customer service thanks again Sophie

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la

Great service from Jessica cancelling…

Great service from Jessica cancelling gym membership easy

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c

Very helpful with changing my Direct…

Very helpful with changing my Direct Debit date. Thank you Claire.

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IN

Sophie G was very helpful when I had an…

Sophie G was very helpful when I had an issue with my debit

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