Smooth assistance
Smooth assistance. Problem solved.
4.8
Excellent
1,000 reviews
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💬Hasn't replied to negative reviews
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Review summary
Ashbourne Membership Management Services is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Great service!
Dan was friendly, responsive and resolved my issue straight away. Great experience from start to finish!
Had an issue with logging in
Had an issue with logging in, Sam J from IT Support fixed my problem. Back in the app in no time. Great service 👏Thank you
Once I got through to Amanda through an…
Once I got through to Amanda through an online chat the service was exceptional. Unfortunately their text and email automated systems does let them down and the text service in particular was useless but Amanda saved the day.
Company details
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All reviews
1,000 total • Write a review
Showing 1 - 10 of 996 reviews
Y
YD
US
Great service receieved from Amanda
Great service receieved from Amanda in relation to cancellation of my membership. Responses were instant and the approach taken was helpful and specific to my needs. Ashbourne manage a few of the gyms local to me, so would not hesitate in using another gym that uses Ashbourne to manage memberships.
Date of experience: July 15, 2025
SS
Very helpful and experienced staff
Very helpful and experienced staff, Sophie who i dealt with sorted all my queries.
Date of experience: July 15, 2025
BC
Very impressed with the swift and…
Very impressed with the swift and helpful service, Sophie was really helpful and quick.
Date of experience: July 11, 2025
MW
I was impressed with the service I…
I was impressed with the service I received from Dan. He was quick, efficient, and incredibly helpful even early in the morning.
Date of experience: July 9, 2025
JS
Dan was very helpful and made it easy…
Dan was very helpful and made it easy to sign in. Excellent service.
Date of experience: July 8, 2025
AV
Adam Valles
US
sorry leaving is a good review is not…
sorry leaving is a good review is not something i would be willing to do :(
Date of experience: July 8, 2025
AG
Great help and very fast
Had a problem with logging in and management replied in less than 30 minutes and gave clear instructions
Date of experience: July 7, 2025
RW
Dan responded to a problem very…
Dan responded to a problem very quickly. Back in the app in no time. Great service
Date of experience: July 7, 2025
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