Service/support
Jeg har flere varmepumper fra Andersen. Har kun positive oplevelser af både pumper og support. Hver gang jeg er stødt på udfordringer er de blevet løst pr.telefon, af venlige og hjælpsomme medarbejdere. En fornøjelse🙂 Hilsen Per

Andersen Electric is a professional electrical services provider, dedicated to delivering reliable and efficient solutions for residential and commercial clients. The company specializes in a wide range of electrical services, including installation, repair, and maintenance of electrical systems, lighting, and wiring. Andersen Electric aims to ensure safety and compliance with industry standards, catering to the needs of homeowners, businesses, and property managers alike. With a focus on quality workmanship and customer satisfaction, Andersen Electric seeks to establish long-term relationships with its clients by providing dependable and timely services. Their team of experienced electricians is equipped to handle various projects, from minor repairs to complex installations, making them a trusted choice for electrical solutions. For more information about their services, customers can visit the company's website at www.andersen-electric.com.
Andersen Electric receives overwhelmingly negative feedback from consumers, with many expressing frustration over the quality and reliability of their heat pumps. Numerous reviewers report persistent issues, such as excessive noise, high energy consumption, and malfunctioning units that fail to provide adequate heating.
Customers frequently mention the lack of effective support, with claims of unresponsive service and unresolved complaints. While a small number of reviews highlight positive experiences with specific staff members and their helpfulness, these are vastly outnumbered by the critical sentiments. Overall, the company is characterized by poor product performance and inadequate customer service, leading to a strong recommendation for potential buyers to seek alternatives.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.5 | 16 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 1.0 | 1 |
| Jan 25 | 1.0 | 5 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 16 most recent reviews.
“Hold jer langt væk”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electrical Services.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 1.5 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | — | 16 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | +3% | 423 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 150 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 88 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 59 |
Bottom line: Andersen Electric is #5 of 5 on overall rating in this group. On service, EDJ Services scores higher (5.0 vs 1.8).
16 reviews of Andersen Electric. Filter by what matters to you.
Jeg har flere varmepumper fra Andersen. Har kun positive oplevelser af både pumper og support. Hver gang jeg er stødt på udfordringer er de blevet løst pr.telefon, af venlige og hjælpsomme medarbejdere. En fornøjelse🙂 Hilsen Per
Ualmindelig god teknisk rådgivning. Har haft en længere telefonsamtale med Jørgen, hvorefter han sender mig en mail med alt information og videoer fra youtube, så jeg som total uvidende om varmepumper forstod det set-up som han anbefalede mig. Efter at have læst hans mail og set tingene igennem havde vi igen en god snak. Særdeles god behandling, let forståelig og god gennemgang. Takker mange gange og giver mine varmeste anbefalinger til at tage fat på Jørgen.
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Andersen Electric is a professional electrical services provider, dedicated to delivering reliable and efficient solutions for residential and commercial clients. The company specializes in a wide range of electrical services, including installation, repair, and maintenance of electrical systems, lighting, and wiring. Andersen Electric aims to ensure safety and compliance with industry standards, catering to the needs of homeowners, businesses, and property managers alike. With a focus on quality workmanship and customer satisfaction, Andersen Electric seeks to establish long-term relationships with its clients by providing dependable and timely services. Their team of experienced electricians is equipped to handle various projects, from minor repairs to complex installations, making them a trusted choice for electrical solutions. For more information about their services, customers can visit the company's website at www.andersen-electric.com.
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