Great company
Great company, professional and responsive. If you want to travel with the best, ACIS is your only choice.

ACIS Educational Tours is a provider of educational travel opportunities designed specifically for teacher-led student groups. The company focuses on creating enriching travel experiences that empower educators to expose their students to diverse cultures and global perspectives beyond the classroom. Through a variety of customizable tour packages, ACIS aims to enhance students' learning through real-world experiences, fostering personal growth and cultural awareness. The primary customers of ACIS are teachers, school administrators, and educational institutions seeking to organize meaningful travel experiences for their students. With dedicated program consultants and experienced tour managers, ACIS ensures that every aspect of the trip is well-planned and executed, allowing educators to focus on the educational aspects of travel. By prioritizing safety, educational value, and logistical support, ACIS Educational Tours strives to offer exceptional student travel programs.
ACIS Educational Tours receives high praise from many customers, who highlight the exceptional planning and execution of their trips. Reviewers frequently commend the knowledgeable and friendly tour guides, as well as the centrally located hotels that enhance the travel experience.
Many express satisfaction with the well-organized itineraries, noting that their trips to destinations like Paris, Costa Rica, and Italy were memorable and enriching for students. However, some customers report issues with trip cancellations and delays in refunds, which have caused frustration. Despite these concerns, the overall sentiment remains positive, with a significant majority of travelers expressing their intent to continue using ACIS for future educational tours.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 737 | 100% | +0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 3 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | 4.5 | 6 |
| Nov 24 | — | 0 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | 4.2 | 5 |
| Apr 25 | 5.0 | 2 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 4 |
| Jul 25 | 4.9 | 7 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I can't imagine traveling with a better company”
“When ACIS canceled the trip, they promised a full refund”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Service | Value | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.9 out of 5 (good) | 4.9 out of 5 (good) | −1% | 737 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 5.0 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.4 out of 5 (fair) | — | −1% | 1,014 |
Bottom line: ACIS Educational Tours is #5 of 5 on overall rating in this group. On value, Alfa Travel scores higher (4.6 vs 3.9).
500 reviews of ACIS Educational Tours. Filter by what matters to you.
Great company, professional and responsive. If you want to travel with the best, ACIS is your only choice.
ACIS is an amazing company that ALWAYS has safety and travel experience as their top priorities. Traveling amidst Covid concerns could be a scary experience for some, but ACIS has wonderful travel insurance policies with the best coverage possible. My two trips this summer 2022 to Europe and Costa Rica went without any travel issues, and all travelers had an amazing experience. I wouldn't travel with any other peer travel company, and I give ACIS my highest recommendation. Cynthia T
I truly believe that ACIS is the best tour company anywhere and I would not take my students on a trip with any other company. ACIS has the best tours and the best tour guides, period. I have taken two trips to Spain with large groups of students that went incredibly well. My students are still talking about their last tour guide. The trips are fantastic and the rewards are amazing. I haven’t had problems arise on my tours, but I absolutely know that ACIS would take care of one, should it occur. I look forward to my next adventure with ACIS!
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ACIS is, by far, a superior travel company! They go out of their way to make sure your trip is everything you expect and more. From the location of the hotels to the better quality food, ACIS pays attention to the details. In addition, their group size is much smaller than other companies, making the trip a higher quality experience. I can't say enough about this company! My students and I had the best time and we LOVED our tour manager, Lise Mignon!! She is a must as a tour manager. She made sure we were all well taken care of and would go out of her way to make things special. I will be requesting Lise for our trip in 2024. I can't wait! We are counting down the days!
I have traveled extensively with ACIS with two of my groups (one high school student group and one adult choir), after checking the competition. This is my sixth tour and I'd never travel with another company. ACIS and their music division - Encore Tours - are the best in the business - with amazing pre-trip support, fabulous tour sites (for education, performance, hotels, restaurants), super flexibility on my requests, and great Tour Managers. All around, the ACIS and Encore Tours family are super-star professionals and a pleasure to work with!
We have travelled numerous times with ACIS, and will continue to do so. They are flexible and caring. They always put into your hands the tools for a great experience abroad. Great choices for hotels and outstanding tour guide!!!! We are very thankful to Jessica Ricci and the entire team.
Working with ACIS has been fantastic. My contact at the company, Jeannie, is so helpful and positive and she goes out of her way to make our needs happen with fast communication. ACIS provides great service in comparison to other tour companies, looking for the user experience to feel that no corners have been cut.
Jessica Ricci is the most helpful and knowledgeable person I have ever had the pleasure with whom to work at ACIS. She makes you feel like a part of the process and she keeps you well-informed.
I have been traveling as a teacher with ACIS since 2003. They are generous, responsive, and professional! I would never travel with a different company. My first experience with ACIS was as a student in 1995, and I can say, without a doubt, that travel changes lives!
We could not have asked for a better experience for our family and the friends who traveled with us. After having our April 2020 trip to Scotland postponed and then finally cancelled, the 8 of us weren’t sure what to expect. In our wildest dreams, we could not have imagined how informative, engaging, and entertaining this trip would be. From Tim, Jill and Kayla going above and beyond to exceed our expectations, to the quirky and fun activities planned for us - painting at Montmartre, riding bikes through Munich, torchlit hike alongside a Swiss stream, to name a few! We were also incredibly fortunate to have an amazing group of travelers from all over the U.S. traveling with us as well. Thank you for making this the trip of a lifetime!
What a terrific experience for everyone involved! This was my first trip with ACIS after traveling with another travel company, and I am so glad I did. From the first phone call I made to start the process of traveling after the COVID shutdown to now. ACIS has been exception in every aspect i.e. group leader, meal options/accommodations, hotels, etc. . I traveled not with just students, but with several parent travelers as well and heard nothing but great things from them upon receiving the exit questionnaires. I can't wait to plan my next trip with ACIS.
Just finished my Ireland and Scotland tour. The guide was wonderful and the city tours were amazing. Wonderful sightseeing and museums. The only major problem was the food. Fancy restaurants only have two options for each course. I’d you want anything else, you have to pay for it and if you don’t want to pay for it, you have to either eat food you don’t like or go hungry for the night. ACIS, you need to give us more options on where to eat dinner. 😡
Insiders Tour France and Italy summer 2022. ACIS is amazing to work with. From our initial queries through the weeks after our trip, we we were assigned a coordinator who was responsive to our frequent questions. In addition, ACIS was on top of the constantly changing travel requirements for each of the countries we visited. Their attention to the dietary needs of my students was also exemplary. Our tour had a great combination of sightseeing and activities such as Paint like Cezanne, which my students loved. In addition, we were able to customize our tour to include a visit to the Pont du Garde. Our meals and hotels were top notch. This was the first trip that my coleader and I ran. We felt well taken care of and ACIS helped train us in everything we needed to do. I will definitely use ACIS again.
Would go again! First time trip with ACIS for my son and me. Great communication with a dedicated team member to help arrange everything and promptly answer any questions along the way. Our trip to Paris and the south of France was full of historical, educational, interesting, fun and amazing places. Safety precautions in place. Great native guide. Hotels were nice and clean. The arranged dinners were easy and interesting. Show up and eat! I'd love for my other kids to be able to experience an international trip like this.
ACIS is a great company to work with! They are so responsive to questions and if they don't have the answer at that moment, they will get back to you with it. I have worked with them for several years and will continue to do so!
ACIS Educational Tours is a provider of educational travel opportunities designed specifically for teacher-led student groups. The company focuses on creating enriching travel experiences that empower educators to expose their students to diverse cultures and global perspectives beyond the classroom. Through a variety of customizable tour packages, ACIS aims to enhance students' learning through real-world experiences, fostering personal growth and cultural awareness. The primary customers of ACIS are teachers, school administrators, and educational institutions seeking to organize meaningful travel experiences for their students. With dedicated program consultants and experienced tour managers, ACIS ensures that every aspect of the trip is well-planned and executed, allowing educators to focus on the educational aspects of travel. By prioritizing safety, educational value, and logistical support, ACIS Educational Tours strives to offer exceptional student travel programs.
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