ACIS Educational Tours is a provider of educational travel opportunities designed specifically for teacher-led student groups. The company focuses on creating enriching travel experiences that empower educators to expose their students to diverse cultures and global perspectives beyond the classroom. Through a variety of customizable tour packages, ACIS aims to enhance students' learning through real-world experiences, fostering personal growth and cultural awareness. The primary customers of ACIS are teachers, school administrators, and educational institutions seeking to organize meaningful travel experiences for their students. With dedicated program consultants and experienced tour managers, ACIS ensures that every aspect of the trip is well-planned and executed, allowing educators to focus on the educational aspects of travel. By prioritizing safety, educational value, and logistical support, ACIS Educational Tours strives to offer exceptional student travel programs.
ACIS Educational Tours receives high praise from many customers, who highlight the exceptional planning and execution of their trips. Reviewers frequently commend the knowledgeable and friendly tour guides, as well as the centrally located hotels that enhance the travel experience.
Many express satisfaction with the well-organized itineraries, noting that their trips to destinations like Paris, Costa Rica, and Italy were memorable and enriching for students. However, some customers report issues with trip cancellations and delays in refunds, which have caused frustration. Despite these concerns, the overall sentiment remains positive, with a significant majority of travelers expressing their intent to continue using ACIS for future educational tours.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 737 | 100% | +0.5 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 3 |
| Sep 24 | 5.0 | 1 |
| Oct 24 | 4.5 | 6 |
| Nov 24 | — | 0 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | 4.2 | 5 |
| Apr 25 | 5.0 | 2 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 4 |
| Jul 25 | 4.9 | 7 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I can't imagine traveling with a better company”
“When ACIS canceled the trip, they promised a full refund”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
| Company | Overall | Legit | Service | Value | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.9 out of 5 (good) | 4.9 out of 5 (good) | −1% | 737 |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 1,109 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 5.0 out of 5 (good) | — | 1,050 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 3.4 out of 5 (fair) | — | −1% | 1,014 |
Bottom line: ACIS Educational Tours is #5 of 5 on overall rating in this group. On value, Alfa Travel scores higher (4.6 vs 3.9).
500 reviews of ACIS Educational Tours. Filter by what matters to you.
So far everything is going smoothly. My contact is always ready to help and answers my questions within 24 hours. He contacted the grade-wide meeting at the beginning of the process and all parents' questions were answered.
ACIS is a the best educational travel company. They are attentive and responsive to your groups needs. I highly recommend.
I rate the guides 5/5. They are informative and very personable. The hotels are 4/5. Most of the time they are in areas where there is a grocery nearby and a few shops. Sometimes a little distance from public transportation. The itineraries are good. But I had to take the itinerary of another group last year and was disappointed about that. They only had one more participant than I did and we had to spend 24 hours on a ferry that was mediocre at bestdue to the distance that we covered. My itinerary had a much shorter ferry ride so I felt like we wasted an entire touring day. As a result it was after midnight when we got to our hotel in Florence. Throughout the years, I have planned several itineraries for my groups and have been very pleased when we have followed those tours. I like ACIS and plan to continue traveling with them.
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Tricia Holda is on point. Courteous, knowledgable, and professional.
Just finished my 36th trip with ACIS! I wouldn’t travel with any other company. We went to Morocco- what an amazing experience! The meals, hotels and tour manager were all outstanding, as always. The overnight stay in a luxury tent camp in the Sahara was truly a highlight of a lifetime! Thanks ACIS! Already have plans for 2025 and 2026 travel!
Personal connection with ACIS contact…ease in staying in touch. A longtime connection in working with the same person. I trust her judgement and the advice she gives.
This summer, I just completed my 16 th tour with ACIS. This particular trip, we went to the Canary Islands and Madrid! This was our first time with this itinerary and it didn't disappoint. The restaurants in Madrid were centrally located. Our 4 star hotels in the Canary Islands had all you could eat buffet which included everything you could possibly think of at a resort-like hotel. Our hotel in Madrid was a few blocks from Callao which made enjoying the evenings and the energy of Madrid after dinner. My tour consultant Jill was there for me from the beginning with discussing which trip would be best for our group until the very end! With ACIS, you even get a phone call from your tour consultant prior to departing as well as checking in during the trip to make sure everything is going well. Travelling with other companies at first had us at hotels further from the city center and dinners that had fewer options to choose from at the hotels (even when in the city center). I am already looking towards 2025!!
I have been traveling with students and adults since 1984, ACIS/Encore tours is an amazing company providing the best in educational and performance tours.
ACIS continues to delight with this sustainable development / service minded adventure in Costa Rica. I love this trip because of the variety of experience. Our driver and guide were top-notch, helping us feel welcome in Costa Rica. I will continue to incorporate a service element of any future trip I lead with ACIS. I highly recommend leaders requesting a local school visit wherever they go! It was so special to connect in that way with Tico youth.
DO NOT SEND YOUR CHILD ON THIS!!!! Horrible experience for my daughter. The trip is set up for students only. Then it says parents can also go. We assumed they would be looking out for our daughter since it was advertised that students can go alone. We paid $4800 and she was guaranteed a 7 day stay, 6 games played, a train ride, zip lining, snorkelling, and like I said we assumed she would be taken care of and watched by ACIS. Her flight Monday morning was cancelled. She was stuck in Miami over night and the only way she got a hotel room in Miami is because another parent signed for her to be able to get it since she is under 18. Her luggage was lost in Miami. ACIS didn’t but the other players parent that was with her tried her best to get it. She finally made it to the Dominican Republic Wednesday afternoon. She missed the first 3 days. She only played 4 games and 1 of those was against the other USA team. She missed the opening ceremonies. They didn’t go on a train ride. They didn’t zip line. It is very unsafe the way they have children going from airport to airport and hotels by themselves. It’s definitely not worth the $4800 that we raised and paid for.
This was my first time as a teacher taking students abroad. My school had not done a trip overseas in some time due to travel restrictions. We managed to get together a small group (consisting of two chaperones, two parents, and eight students) which did not make the minimum for an independent group tour. By day two, the students from both my school and a school in North Carolina had become the best of friends. They were literally crying when they had to say goodbye on our last day! If you are hesitant about being combined with another group, trust me, it may just end up being the best part of the trip! :)
ACIS is THE best tour company. From start to finish, everyone is dedicated to making sure travelers have an amazing experience. Tour managers are knowledgeable, enthusiastic, and dedicated, hotels convenient and high quality, and the food is part of the experience--fun, educational, and delicious!
ACIS took care of every single detail, big and small. All we had to do was enjoy the learning and ride. 100% Recommend!
Recently returned from my first trip with ACIS and I was thrilled with my experience!! We had excellent hotels, great food and our tour manager David really made the whole trip effortless. I absolutely plan on traveling with ACIS again and can’t wait to plan the next trip!
ACIS and Encore are our favorite way to travel! 5 stars across the board!
This was my first trip with ACIS, but it will not be my last. It was an incredible experience starting with my Program Consultant, Beth. She answered my million questions and she always did so in a timely and respectful manner. When I hit the ground, I was nervous, but excited. Our tour manager, Francisco, was top notch. He was so much more than just a tour manager. He will be a lifelong friend. We were a large group of middle school students and our tour of Paris, Nice and Rome was perfect. We saw everything and were so tired, but it was 100% worth it. If you are considering this company, give them a try. I promise you will not be disappointed.
I just returned from the best 10 days of my life with ACIS tours! Top-notch hotels, a fabulous tour guide, and delicious food throughout Italy and France..it really doesn't get any better than that! I am busy planning my next trip with them so that I am not so sad that I had to return home to reality!:)
ACIS Educational Tours is a provider of educational travel opportunities designed specifically for teacher-led student groups. The company focuses on creating enriching travel experiences that empower educators to expose their students to diverse cultures and global perspectives beyond the classroom. Through a variety of customizable tour packages, ACIS aims to enhance students' learning through real-world experiences, fostering personal growth and cultural awareness. The primary customers of ACIS are teachers, school administrators, and educational institutions seeking to organize meaningful travel experiences for their students. With dedicated program consultants and experienced tour managers, ACIS ensures that every aspect of the trip is well-planned and executed, allowing educators to focus on the educational aspects of travel. By prioritizing safety, educational value, and logistical support, ACIS Educational Tours strives to offer exceptional student travel programs.
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