ACIS Educational Tours is a provider of educational travel opportunities designed specifically for teacher-led student groups. The company focuses on creating enriching travel experiences that empower educators to expose their students to diverse cultures and global perspectives beyond the classroom. Through a variety of customizable tour packages, ACIS aims to enhance students' learning through real-world experiences, fostering personal growth and cultural awareness.
The primary customers of ACIS are teachers, school administrators, and educational institutions seeking to organize meaningful travel experiences for their students. With dedicated program consultants and experienced tour managers, ACIS ensures that every aspect of the trip is well-planned and executed, allowing educators to focus on the educational aspects of travel. By prioritizing safety, educational value, and logistical support, ACIS Educational Tours strives to offer exceptional student travel programs.
ACIS Educational Tours has a positive customer experience.
ACIS Educational Tours receives high praise from many customers, who highlight the exceptional planning and execution of their trips. Reviewers frequently commend the knowledgeable and friendly tour guides, as well as the centrally located hotels that enhance the travel experience.
Read full summaryShow less
Many express satisfaction with the well-organized itineraries, noting that their trips to destinations like Paris, Costa Rica, and Italy were memorable and enriching for students. However, some customers report issues with trip cancellations and delays in refunds, which have caused frustration. Despite these concerns, the overall sentiment remains positive, with a significant majority of travelers expressing their intent to continue using ACIS for future educational tours.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.6
737
100%
+0.5
● Low
4.6 / 5 overall
=
737 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.9▲ 0.5
12-month avg
4.7
All-time
4.6
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
5.0
3
Sep 24
5.0
1
Oct 24
4.5
6
Nov 24
—
0
Dec 24
5.0
1
Jan 25
5.0
1
Feb 25
—
0
Mar 25
4.2
5
Apr 25
5.0
2
May 25
—
0
Jun 25
5.0
4
Jul 25
4.9
7
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 440 positive reviews
Helpful support21%
94 mentions
Customer service17%
74 mentions
Fast & efficient7%
32 mentions
Professionalism7%
32 mentions
“I can't imagine traveling with a better company”
On “Helpful support” · Jul 14, 2025
Top complaintsof 54 negative reviews
Refund69%
37 mentions
Cancellation67%
36 mentions
Payment issues33%
18 mentions
Customer service24%
13 mentions
“When ACIS canceled the trip, they promised a full refund”
On “Refund” · Mar 29, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel Agencies.
Overall rating and review count for this company and similar companies
I have traveled with ACIS for several years now and have no intention of ever switching to another company! I plan my own itinerary and ACIS makes every attempt to give me exactly what I ask for. Our tour managers have been top notch. Teachers are treated like royalty. My students and I have so much fun. I hope to be traveling with them for many years to come!
ACIS is the best tour company for young students. Their tour managers are all knowledgeable and great with the kids. The tours are well planned, the meals are great and the hotels are always located in the center of the city. I've traveled with others, but haven't found their equal.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I have been traveling with ACIS since the early 80's and won't travel with anyone else. Their trips are by far superior to all others on the market. From the quality of the hotels and restaurants, to the expertise of the tour manager to the working out of the fine details behind the scenes, ACIS is the stars above the rest!
19 participants and I toured Germany, Italy, and France with ACIS last summer. It was a fast paced tour filled with interesting sights and activities. We biked through the English Gardens in Munich, took a gondola ride in Venice, tasted gelatto in every town we visited, shopped for leather in Florence, and climbed the Eiffel Tower in Paris at sunset. The whole tour was fantastic, made even more so by our talented and knowledgeable ACIS guide, Epsin, who serenaded us on the bus and in the hotel. What a fantastic trip we had!
I have traveled around Europe, Egypt, Costa Rica, Croatia, and Turkey, always with ACIS! No matter if I am traveling with students, adults, or both ACIS provides superior tour managers, local guides, accommodations, and excursions bar none! Looking forward to Via Aurelia in 2019!
Four trips with ACIS so far and I’m looking forward to the next trip! Even when things did not go as planned the staff at ACIS did a fantastic job with the next adventure!
La Fiesta was the best itinerary I’ve traveled with you so far! Great balance of history with free time to explore so students had a chance to do things like the locals do. Would definitely choose this one again!
Community and Culture in Peru-students, Highlights of Southern Ireland-Adults
I have had the opportunity to travel this year with a student group to Peru over spring break and an adult group to Ireland in June of 2018. In each case we were attended to 24/7. The hotels, restaurants, and tour managers were exceptional. Our cultural experiences in Peru included spending a day with a village cooking a meal and also working with a local sculptor. What an amazing set of experiences for my students! The experiences are too many to list here, but ACIS takes the concept of "local experience" seriously! Many teachers don't realize that the traveling with ACIS can be a life-long adventure. Our hotels on the Ireland trip included two spas and a castle! My group couldn't have been more pleased with the trip. Ask your area ACIS representative about the many opportunities that ACIS offers and see the world!
ACIS was, is, and always will be the gold standard in travel. Many competitors have upped their game because of the standard that ACIS has set they still can’t beat the overall product of ACIS. I’ve been traveling with ACIS since 2002 and they have never once waivered from their high standards. In Addition, the global conferences has allowed me to explore and and experience my own educational experience in places like Croatia, Iceland, & Italy. Thank you ACIS!
Well deserved reputation of wonderful student trips. They work hard to give the highest quality in the student travel industry. I have used multiple companies and ACIS is absolutely the only one I fully trust.
I've traveled with ACIS the last two years, and I have been very pleased! We've had wonderful tour managers and local tour guides. All of the hotels have been nice and centrally located. The breakfasts and dinners have been great too! I highly recommend ACIS.
ACIS planned our trip to Costa Rica and it was AMAZING! Students were engaged and actually enjoyed their learning objectives while enjoying the culture and ecosystem. I couldn't imagine travelling with a different company!
Culture and Community in Peru.
We had an outstanding trip through ACIS. The hotels were all very nice and clean. ACIS arranged almost all of our meals to be at the different hotel restaurants and the food was great. ACIS has inspected the kitchens of everywhere they planned meals for us to ensure the food is safe for Americans to eat. The tour guides were top-notch. The bus was comfortable and nice. The experiences they include were all wonderful and well chosen. I will never travel with any other group as it would be impossible to top what was provided by ACIS.
ACIS exceeds my expectations, so I keep coming back!
Having traveled with several educational tour companies, I can attest that ACIS rises to the top of the heap. They excel in customer service, and provide the most in-depth educational experiences for students. Accommodations exceed expectations, and are in central locations. Every guide I have had has been extremely knowledgable, and related well with my students and adult chaperones. I keep coming back to ACIS and they continue to impress.
My trip was incredibly well managed. My students and I had an extraordinary experience with every detail having been arranged in advance. The daily excursions were eye opening, enjoyable and we discovered so much. Our tour guide kept us motivated and engaged and was very knowledgeable. I would highly recommend ACIS for academic travels.
I recommend this company to EVERYONE! ACIS delivers a quality travel program that is unsurpassed. The experiences they provide have inspired the love of travel in all of my students. I wouldn't travel with any other company.
ACIS Educational Tours is a provider of educational travel opportunities designed specifically for teacher-led student groups. The company focuses on creating enriching travel experiences that empower educators to expose their students to diverse cultures and global perspectives beyond the classroom. Through a variety of customizable tour packages, ACIS aims to enhance students' learning through real-world experiences, fostering personal growth and cultural awareness.
The primary customers of ACIS are teachers, school administrators, and educational institutions seeking to organize meaningful travel experiences for their students. With dedicated program consultants and experienced tour managers, ACIS ensures that every aspect of the trip is well-planned and executed, allowing educators to focus on the educational aspects of travel. By prioritizing safety, educational value, and logistical support, ACIS Educational Tours strives to offer exceptional student travel programs.