Review summary

Accent Clothing receives consistently positive reviews. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service.

Based on reviews, created with AI

See what reviewers are saying

C
Another great purchase …

Another great purchase from accent clothing rapid delivery great phone service to clear up a address issue, and top quality clothing very happy customer

Customer Service / Returns

I purchased a Belstaff Gillet from Accent at a very competitive price - unfortunately the item had been mislabeled by Belstaff and had to send it back - customer service from Accent was great - Lisa who dealt with my inquiry/ return was extremely helpful - will definitely use again

Flower Mountain Yamano 3

Had the exact items I was looking for with a great value discount. Great service dispatching items & keeping me notified of delivery. Couldn’t be happier

C
Amazing customer service from Ola and…

Amazing customer service from Ola and the team, I wanted an exchange and couldn’t do this through the website - but the team sorted it out quickly, painlessly and in super efficient time - can’t wait to receive my items that are already en route 👏👏👏👏

Company details

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All reviews

100 total • Write a review

Showing 21 - 30 of 96 reviews
RW
2 out of 5 stars

Parajumpers last minute

Hi yeah Wrong colour was sent of item I ordered , which I already have , I was ordering navy jacket which was advertised on accent website , I’m awaiting refund Before commenting on that , thanks Richard Watson 07428 312 428

Date of experience: February 16, 2024

c
1 out of 5 stars

Dishonest retailer

In 20 years of online shopping I’ve never come across a more dishonest retailer.

Date of experience: February 14, 2024

AC
5 out of 5 stars

Easy shopping quick hassle free…

Easy shopping quick hassle free delivery Unfortunately item was too small so returned with an easy process

Date of experience: February 8, 2024

PG
2 out of 5 stars

Sent me some trousers that were 3 sizes…

Sent me some trousers that were 3 sizes smaller than I ordered, sent them back for refund, 11 days later no refund, emailed them to be told oh sorry it failed, we'll send it again, it will be with you in 5-7 days, so nearly 3 week for a refund!!

Date of experience: February 1, 2024

LB
5 out of 5 stars

Had an issue with my delivery and…

Had an issue with my delivery and called customer service. The lady on the phone was very helpful and helped me resolve it. I got my Cap the next day

Date of experience: January 28, 2024

JR
5 out of 5 stars

Great service

Great service

Date of experience: January 22, 2024

L
5 out of 5 stars

Reliable company

I was able to find sizes that no longer available on the websites of the official brands. They have also processed my return/refund fairly quickly.

Date of experience: January 17, 2024

MJ
4 out of 5 stars

Good price and quick delivery

Good price and quick delivery. Unfortunately had to send back due to being too small. Just waiting for my refund.

Date of experience: January 12, 2024

N

NJJ

US

1 out of 5 stars

Over two weeks ago I was emailed saying…

Over two weeks ago I was emailed saying my refund had been processed. Still no money!

Date of experience: December 24, 2023

E

EJG

US

5 out of 5 stars

If I could give an extra star I would👏👏

If I could give an extra star I would. This is my second order with this firm and I contacted their customer service team because part of the order was missing. Lisa was a delight and tracked down the items within hours. I had a callback and email to confirm the correction and have just received the package. Simply fantastic people that clearly care; so refreshing.

Date of experience: December 20, 2023

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