Review summary

Accent Clothing receives consistently positive reviews. Customers particularly appreciate service and fast delivery, though some mention concerns about customer service.

Based on reviews, created with AI

See what reviewers are saying

C
Another great purchase …

Another great purchase from accent clothing rapid delivery great phone service to clear up a address issue, and top quality clothing very happy customer

Customer Service / Returns

I purchased a Belstaff Gillet from Accent at a very competitive price - unfortunately the item had been mislabeled by Belstaff and had to send it back - customer service from Accent was great - Lisa who dealt with my inquiry/ return was extremely helpful - will definitely use again

Flower Mountain Yamano 3

Had the exact items I was looking for with a great value discount. Great service dispatching items & keeping me notified of delivery. Couldn’t be happier

C
Amazing customer service from Ola and…

Amazing customer service from Ola and the team, I wanted an exchange and couldn’t do this through the website - but the team sorted it out quickly, painlessly and in super efficient time - can’t wait to receive my items that are already en route 👏👏👏👏

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All reviews

100 total • Write a review

Showing 11 - 20 of 96 reviews
KH
1 out of 5 stars

Ordered a £139 Vivienne Westwood phone…

Ordered a £139 Vivienne Westwood phone bag- arrived unboxed, badly packaged and damaged has marks allover it as if it is a second/used. If it wasn’t a gift I would be sending this back asap but I don’t have much choice now.

Date of experience: April 27, 2024

AF
5 out of 5 stars

Fantastic service

Fantastic service Best price Always the best range Thank you

Date of experience: April 18, 2024

PG
1 out of 5 stars

AVOID

Bought a Belstaff Sweatshirt from accent Clothing arrived in good time the trouble started when I returned it. Between Accent and Royal mail the shipment has been lost accent are refusing to refund even though I had proof of postage and a tracking number as proof contacted Royal mail who said all accent had to do was contact them and they would reimburse them. Accent have so far refused AVOID THEM.

Date of experience: April 9, 2024

JH
5 out of 5 stars

Quality product fits perfectly & fast…

Quality product fits perfectly & fast delivery

Date of experience: March 26, 2024

KM
5 out of 5 stars

Very professional and good customer…

Very professional and good customer service, all round happy

Date of experience: March 21, 2024

L
1 out of 5 stars

The level of spam is annoying as hell

The level of spam is annoying as hell. Do not, I repeat do not give them your details. I've unsubscribed a number of times, blocked the numbers they text you on and they just change and repeat. It's daily

Date of experience: March 16, 2024

TW
1 out of 5 stars

Bad service!!!

Bad service, totally disappointed!

Date of experience: March 14, 2024

SH
5 out of 5 stars

Excellent experience

I’ve had a great experience with Accent. I had an issue with my trainers and Lisa was absolutely brilliant in sorting it out for me. How refreshing to deal with a retailer who are so good at customer experience.

Date of experience: March 7, 2024

G
1 out of 5 stars

Return lost internally so no refund will be paid.

I have bought a Belstaff jacket for more than £800 from this store, it was delivered with the security tag attached. I used their portal to generate a return label and returned the jacket 3 weeks ago, confirmed as received 10.02.24. I have subsequently been told that they are struggling to locate the jacket and will therefor not be refunding my money.

Date of experience: February 28, 2024

A
5 out of 5 stars

Excellent sale item

Excellent sale item

Date of experience: February 24, 2024

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