Review summary

Vehicle Information has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

Based on reviews, created with AI

See what reviewers are saying

A
I THOUGHT I WAS ON THE GOVERMENT…

I THOUGHT I WAS ON THE GOVERMENT WEBSITE CANT FIND OUT WHAT E MAIL WAS USED TO SET UP THE ACCOUNT SO CANT CANCEL IT TRYING TO GET THE BANK TO CANCEL IT FRUSTRATING TO SAY THE LEAST !!!!!!!!!!!!!!!!!!!

c
Be very careful with this company

Be very careful with this company, wanted to check when my MOT was due, somehow managed to get onto this site. I now find that they are taking £7.95 a month out of my account. This is definitely scam country.

KE
very easy to complete

very easy to complete

M
If I could give them ZERO stars..!

If I could give them ZERO stars - I would! I'm another deceived person to add to the queue of people here. We clicked on what we thought was a link to tax a car and then got this sh*t! Very deceitful way of marketing themselves as a government website for car tax. Got charged £7.95 for some BS subscription. They would not budge and stated their system is very clearly....very clearly meant to deceive more like! AVOID AVOID AVOID!

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All reviews

1,000 total • Write a review

Showing 231 - 240 of 996 reviews
J
1 out of 5 stars

Completely misleading site

Completely misleading site, how many times do people get charged £7.95 without wanting to use your service? I thought the 50p initial charge was a new stage for taxing my car.

Date of experience: September 12, 2024

NC
1 out of 5 stars

I recently tried to pay my car tax on…

I recently tried to pay my car tax on the official government website and was somehow redirected to VehicleInformation.uk. Without realizing it, I ended up subscribing to a service I don’t need, which resulted in a £7.95 charge after a trial period. I did not intend to sign up for this, and I’m unsure how this happened during what should have been a simple tax payment. I would like to request a full refund and cancel this unwanted subscription. The process has been very confusing and frustrating. Please resolve this issue as soon as possible.

Date of experience: September 11, 2024

JM
4 out of 5 stars

Little bit of a faff back & forwards…

Little bit of a faff back & forwards with code, email & password but doable.

Date of experience: September 11, 2024

o
5 out of 5 stars

Ease of use

Ease of use. Great.

Date of experience: September 11, 2024

r

raz

US

1 out of 5 stars

redirected here instead of www.gov.

I did a search for vehicle tax at www.gov and this came up it looked and felt like the .gov website but clearly it's not, went through the process which admittedly is good but it wasn't until later that i realized i hadn't received a email saying Veh tax paid. I have since been able to block and cancel payment. I feel it is a bit scummy in the way it's laid out, that said the information is genuine enough.

Date of experience: September 11, 2024

R
1 out of 5 stars

Just had £7.95 as an initial payment…

Just had £7.95 as an initial payment for a monthly direct debit. I probably would have search for the road tax amount on a car that I have just bought, but would have done this on the.gov.uk website. I have no idea how Vehicles Information acquired my banking details. I did not provide them with my bank details or authorize this payment. I therefore request that the amount of £7.95 be refunded and any direct debits that have been set up, be cancelled. My bank is also investigating this. Thank you

Date of experience: September 10, 2024

JA
1 out of 5 stars

WHAT a complete waste of money!

WHAT a complete waste of money!

Date of experience: September 10, 2024

LJ
5 out of 5 stars

The steps we need to take are very…

The steps we need to take are very clear and straightforward.

Date of experience: September 9, 2024

SA
1 out of 5 stars

Why am i being charged £7.95 a month…

Why am i being charged £7.95 a month for? I never agreed to this??

Date of experience: September 9, 2024

JG
5 out of 5 stars

ok web site

ok for what was required

Date of experience: September 9, 2024

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