I THOUGHT I WAS ON THE GOVERMENT…
I THOUGHT I WAS ON THE GOVERMENT WEBSITE CANT FIND OUT WHAT E MAIL WAS USED TO SET UP THE ACCOUNT SO CANT CANCEL IT TRYING TO GET THE BANK TO CANCEL IT FRUSTRATING TO SAY THE LEAST !!!!!!!!!!!!!!!!!!!
Vehicle Information has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.
I THOUGHT I WAS ON THE GOVERMENT WEBSITE CANT FIND OUT WHAT E MAIL WAS USED TO SET UP THE ACCOUNT SO CANT CANCEL IT TRYING TO GET THE BANK TO CANCEL IT FRUSTRATING TO SAY THE LEAST !!!!!!!!!!!!!!!!!!!
Be very careful with this company, wanted to check when my MOT was due, somehow managed to get onto this site. I now find that they are taking £7.95 a month out of my account. This is definitely scam country.
very easy to complete
If I could give them ZERO stars - I would! I'm another deceived person to add to the queue of people here. We clicked on what we thought was a link to tax a car and then got this sh*t! Very deceitful way of marketing themselves as a government website for car tax. Got charged £7.95 for some BS subscription. They would not budge and stated their system is very clearly....very clearly meant to deceive more like! AVOID AVOID AVOID!
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Website
ww1.vehicleinformation.uk1,000 total • Write a review
Total scam: this business is ripping people off and it knows it. All the trite ‘thank you for your review’ comments left from them on others reviews when they know full well they are operating a very tenuous and misleading business ‘model’. Speaks volumes that there are no contact details or any information about them when you type their web address into your browser. I searched it as soon as I saw an unknown payment out of my account referencing vehicledebit.co.uk. I will be contacting my MP about this TODAY and will update here again soon with any response. If you’re on here, it’s probably too late but…Check once, twice, three times any web address you’re redirected to. I was re-registering our car in my name via DVLA and so I have no idea how this company got a SUBSCRIPTION out of my account! And I know I was on DVLA because paperwork and payments were sorted by them. VehicleInformation.co.uk is a highly questionable ‘business’ 🤬
Date of experience: September 8, 2024
I don’t understand what I have paid for and why I am still being charged! I don’t expect this from a government agency. Very unhappy.
Date of experience: September 3, 2024
US
Update: as I managed to delete the account set up and they were good enough to explain the error on here I have reviewed to 2*. Hoping money doesn’t get taken out of my account again. Not happy when I was trying to check my vehicle tax that I was redirected to this site from the government site. Very unhappy that I have had to pay for the privilege of something I didn’t want. This needs to be made clear to the unsuspecting!!
Date of experience: September 2, 2024
US
I wan a REFUND I’m trying to BUY CAR TAX NOT A MONTHLY Subscription I wasn't happy about being seamlessly directed from gov.uk site to vehicle information.uk site. It asked for payment information which is easily confusing when you go on to gov.uk expecting to pay your vehicle tax online. Then it's not clear that you still haven't paid your tax! Equally culperable is the gov.uk tax payment portal, who have clearly bought into this diversion. Both sites need to be much more explicit about exactly what is happening. I'm good with IT and intelligent enough, and it was misleading. I’ve asked for a call back ASAP ALI 07880 316674
Date of experience: September 2, 2024
I wasn't sure how to choose the amount I wanted to pay
Date of experience: August 31, 2024