Review summary

Vehicle Information has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

Based on reviews, created with AI

See what reviewers are saying

A
I THOUGHT I WAS ON THE GOVERMENT…

I THOUGHT I WAS ON THE GOVERMENT WEBSITE CANT FIND OUT WHAT E MAIL WAS USED TO SET UP THE ACCOUNT SO CANT CANCEL IT TRYING TO GET THE BANK TO CANCEL IT FRUSTRATING TO SAY THE LEAST !!!!!!!!!!!!!!!!!!!

c
Be very careful with this company

Be very careful with this company, wanted to check when my MOT was due, somehow managed to get onto this site. I now find that they are taking £7.95 a month out of my account. This is definitely scam country.

KE
very easy to complete

very easy to complete

M
If I could give them ZERO stars..!

If I could give them ZERO stars - I would! I'm another deceived person to add to the queue of people here. We clicked on what we thought was a link to tax a car and then got this sh*t! Very deceitful way of marketing themselves as a government website for car tax. Got charged £7.95 for some BS subscription. They would not budge and stated their system is very clearly....very clearly meant to deceive more like! AVOID AVOID AVOID!

Company details

Information provided by various external sources

No description available yet.

Contact info

All reviews

1,000 total • Write a review

Showing 241 - 250 of 996 reviews
JR
4 out of 5 stars

Quick and easy

Quick and easy

Date of experience: September 9, 2024

B
5 out of 5 stars

The instructions were very easy to…

The instructions were very easy to follow.

Date of experience: September 9, 2024

SK
1 out of 5 stars

Went to pay for my £0 vehicle tax

Went to pay for my £0 vehicle tax, ended up being redirected here and paid £0.50 first (which I thought maybe is a credit card fee for the payment) then 24h later £7.95 for a monthly subscription I never agreed to.

Date of experience: September 8, 2024

LN
1 out of 5 stars

Total scam

Total scam: this business is ripping people off and it knows it. All the trite ‘thank you for your review’ comments left from them on others reviews when they know full well they are operating a very tenuous and misleading business ‘model’. Speaks volumes that there are no contact details or any information about them when you type their web address into your browser. I searched it as soon as I saw an unknown payment out of my account referencing vehicledebit.co.uk. I will be contacting my MP about this TODAY and will update here again soon with any response. If you’re on here, it’s probably too late but…Check once, twice, three times any web address you’re redirected to. I was re-registering our car in my name via DVLA and so I have no idea how this company got a SUBSCRIPTION out of my account! And I know I was on DVLA because paperwork and payments were sorted by them. VehicleInformation.co.uk is a highly questionable ‘business’ 🤬

Date of experience: September 8, 2024

T
5 out of 5 stars

Taxing my vehicle

Very easy to use

Date of experience: September 7, 2024

MM
2 out of 5 stars

I don’t understand what I have paid for…

I don’t understand what I have paid for and why I am still being charged! I don’t expect this from a government agency. Very unhappy.

Date of experience: September 3, 2024

JO
2 out of 5 stars

Not happy when I was trying to check my…

Update: as I managed to delete the account set up and they were good enough to explain the error on here I have reviewed to 2*. Hoping money doesn’t get taken out of my account again. Not happy when I was trying to check my vehicle tax that I was redirected to this site from the government site. Very unhappy that I have had to pay for the privilege of something I didn’t want. This needs to be made clear to the unsuspecting!!

Date of experience: September 2, 2024

A

Ali

US

1 out of 5 stars

I wan a REFUND

I wan a REFUND I’m trying to BUY CAR TAX NOT A MONTHLY Subscription I wasn't happy about being seamlessly directed from gov.uk site to vehicle information.uk site. It asked for payment information which is easily confusing when you go on to gov.uk expecting to pay your vehicle tax online. Then it's not clear that you still haven't paid your tax! Equally culperable is the gov.uk tax payment portal, who have clearly bought into this diversion. Both sites need to be much more explicit about exactly what is happening. I'm good with IT and intelligent enough, and it was misleading. I’ve asked for a call back ASAP ALI 07880 316674

Date of experience: September 2, 2024

MO
3 out of 5 stars

I wasn't sure how to choose the amount…

I wasn't sure how to choose the amount I wanted to pay

Date of experience: August 31, 2024

GJ
5 out of 5 stars

Ok not too bad

Ok not too bad

Date of experience: August 31, 2024

Previous1•••242526•••100Next page

The CrowdTrust Experience

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.