Review summary

Vehicle Information has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

Based on reviews, created with AI

See what reviewers are saying

A
I THOUGHT I WAS ON THE GOVERMENT…

I THOUGHT I WAS ON THE GOVERMENT WEBSITE CANT FIND OUT WHAT E MAIL WAS USED TO SET UP THE ACCOUNT SO CANT CANCEL IT TRYING TO GET THE BANK TO CANCEL IT FRUSTRATING TO SAY THE LEAST !!!!!!!!!!!!!!!!!!!

c
Be very careful with this company

Be very careful with this company, wanted to check when my MOT was due, somehow managed to get onto this site. I now find that they are taking £7.95 a month out of my account. This is definitely scam country.

KE
very easy to complete

very easy to complete

M
If I could give them ZERO stars..!

If I could give them ZERO stars - I would! I'm another deceived person to add to the queue of people here. We clicked on what we thought was a link to tax a car and then got this sh*t! Very deceitful way of marketing themselves as a government website for car tax. Got charged £7.95 for some BS subscription. They would not budge and stated their system is very clearly....very clearly meant to deceive more like! AVOID AVOID AVOID!

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All reviews

1,000 total • Write a review

Showing 181 - 190 of 996 reviews
CK
5 out of 5 stars

Very easy to follcar taxow and use

Very easy to follow and use

Date of experience: September 30, 2024

MF
1 out of 5 stars

Utter con

Utter con, I never signed up for this, literally renewed my tax and this came out! No idea why but would appreciate a refund for £7.95 please and this is monthly?? For what?

Date of experience: September 30, 2024

L
5 out of 5 stars

I am 74 years old and not very good…

I am 74 years old and not very good with IT however my experience was excellent and so easy to use. Thank you. Linda MacDonald

Date of experience: September 30, 2024

MH
1 out of 5 stars

Some sort of weird scam/trick

I was somehow tricked into this subscription service without any pre-warning about the charges. I literally just wanted to tax my car and somehow £7.95 has been taken from my account. I honestly don't even understand what it's for...? Deliberately created to confuse and scam people - I'm pretty computer literate and it was so easy to think I was just paying my tax rather than signing up to come stupid overpriced service Have emailed support for a refund and cancellation

Date of experience: September 29, 2024

D
5 out of 5 stars

Very simple

Very simple

Date of experience: September 29, 2024

jR
5 out of 5 stars

Great experience

Great experience

Date of experience: September 29, 2024

ad
1 out of 5 stars

Really disappointed to have been…

Really disappointed to have been scammed here. I let it go because I thought it was only 50p but now £7.95 has been taken so I am pissed. I logged on thinking I was paying my car tax and I was in a hurry so sadly was misled. I have deleted the account set up. Hoping money doesn’t get taken out of my account again. Very unhappy that I have had to pay for nothing - of something I didn’t need. This needs to be made clear to the unsuspecting!!

Date of experience: September 28, 2024

GD
5 out of 5 stars

the procedure was informative and…

the procedure was informative and straight forward

Date of experience: September 28, 2024

MF
5 out of 5 stars

excellent communication

Excellent communication, prompt payment, and positive atitude throughout a smooth transaction, thank you

Date of experience: September 28, 2024

sw
5 out of 5 stars

new format

I was surprised by the new format, but not too difficult.

Date of experience: September 27, 2024

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