Review summary

Vehicle Information has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

Based on reviews, created with AI

See what reviewers are saying

A
I THOUGHT I WAS ON THE GOVERMENT…

I THOUGHT I WAS ON THE GOVERMENT WEBSITE CANT FIND OUT WHAT E MAIL WAS USED TO SET UP THE ACCOUNT SO CANT CANCEL IT TRYING TO GET THE BANK TO CANCEL IT FRUSTRATING TO SAY THE LEAST !!!!!!!!!!!!!!!!!!!

c
Be very careful with this company

Be very careful with this company, wanted to check when my MOT was due, somehow managed to get onto this site. I now find that they are taking £7.95 a month out of my account. This is definitely scam country.

KE
very easy to complete

very easy to complete

M
If I could give them ZERO stars..!

If I could give them ZERO stars - I would! I'm another deceived person to add to the queue of people here. We clicked on what we thought was a link to tax a car and then got this sh*t! Very deceitful way of marketing themselves as a government website for car tax. Got charged £7.95 for some BS subscription. They would not budge and stated their system is very clearly....very clearly meant to deceive more like! AVOID AVOID AVOID!

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Showing 171 - 180 of 996 reviews
ND
1 out of 5 stars

It’s a scam

It’s a scam! Beware! Pretending to be the official DVLA website. Charge you 50p for the information you already know or can get for free on the official website, then charge you further £7.50!

Date of experience: October 4, 2024

CS
1 out of 5 stars

WARNING! Misleading website

WARNING! This company's website is misleading. When searching for the government vehicle tax renewal site this company's website appears at top of the list with the heading"UK Vehicle Tax Online". As such, you may think that you are renewing and paying for your vehicle tax when, in fact, you are subscribing to a vehicle information service. There was no information provided about charges for the service, or indeed what service it is they provide, until after they have taken your payment. This is extremely devious on their part.

Date of experience: October 4, 2024

m
4 out of 5 stars

make it more easier access on phone

make it more easier access on phone

Date of experience: October 4, 2024

ME
4 out of 5 stars

Got what I needed to do done

Got what I needed to do done

Date of experience: October 3, 2024

MP
4 out of 5 stars

You made this

You made this bit very annoying

Date of experience: October 1, 2024

M
1 out of 5 stars

Like an idiot I signed up to this when…

Like an idiot I signed up to this when I thought I was taxing my vehicle. One 50p payment then the next day a £7.95 payment later I twigged what had happened. Immediately emailed vehicle information to cancel my ‘subscription’ within the 30 day period quoted in the T&C’s which advises that such cancellation will generate a refund of payments. Not surprisingly I’ve heard nothing back from them. Time for another email and a phone call - I wonder if anyone will reply?

Date of experience: October 1, 2024

DK
1 out of 5 stars

Great website & easy navigation

Beware. It is a fake website. It masquerades as a fake DVLA website !

Date of experience: September 30, 2024

kw
1 out of 5 stars

A full on trick and con while trying to…

A full on trick and con while trying to just buy my tax biggest scam ever

Date of experience: September 30, 2024

NC
4 out of 5 stars

quick and easy to follow

quick and easy to follow

Date of experience: September 30, 2024

MD
4 out of 5 stars

Easy to navigate

Easy to navigate

Date of experience: September 30, 2024

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