Review summary

Vehicle Information has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about customer service.

Based on reviews, created with AI

See what reviewers are saying

A
I THOUGHT I WAS ON THE GOVERMENT…

I THOUGHT I WAS ON THE GOVERMENT WEBSITE CANT FIND OUT WHAT E MAIL WAS USED TO SET UP THE ACCOUNT SO CANT CANCEL IT TRYING TO GET THE BANK TO CANCEL IT FRUSTRATING TO SAY THE LEAST !!!!!!!!!!!!!!!!!!!

c
Be very careful with this company

Be very careful with this company, wanted to check when my MOT was due, somehow managed to get onto this site. I now find that they are taking £7.95 a month out of my account. This is definitely scam country.

KE
very easy to complete

very easy to complete

M
If I could give them ZERO stars..!

If I could give them ZERO stars - I would! I'm another deceived person to add to the queue of people here. We clicked on what we thought was a link to tax a car and then got this sh*t! Very deceitful way of marketing themselves as a government website for car tax. Got charged £7.95 for some BS subscription. They would not budge and stated their system is very clearly....very clearly meant to deceive more like! AVOID AVOID AVOID!

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All reviews

1,000 total • Write a review

Showing 91 - 100 of 996 reviews
st
5 out of 5 stars

received details ok cheers steve

received details ok cheers steve

Date of experience: December 7, 2024

MT
1 out of 5 stars

Avoid…. This is a con

To start I had no idea I had signed a contract with this company and have now become aware that after receiving notice that my account was closed, I have still had money taken from my bank.

Date of experience: December 5, 2024

HS
1 out of 5 stars

This company has been taking money from…

This company has been taking money from my parents bank account. I have only just discovered this. They did not sign up for an account and we have no way to stop via the website as there are no login details.

Date of experience: December 3, 2024

JT
1 out of 5 stars

Beware: vehicle information took money from my account

Three months ago I paid my car tax online, and noticed this new “assistance” on the DLVA website, but paid no attention. I was surprised therefore to see they had taken £7:95 from my account the following month. I have suffered the online equivalent of being pickpocketed (when a rogue takes your money without you noticing). I want to cancel whatever ‘agreement’ gives them this permission, but don’t know how, but am worried that vehicle information will charge me again if I try to contact them.

Date of experience: December 3, 2024

DW
5 out of 5 stars

simple to join.

simple to join.

Date of experience: December 2, 2024

AN
1 out of 5 stars

I’m really concerned about something unsubscribed expenses

I’m really concerned about something that happened. I went to check my expenses and found that I have been charged £7.95 deducted for the last 3 months that I didn’t sign up for. How on earth did this happen? I just logged into the government site to pay the annual tax! Seems like a lack of information on the website and a clever way to take money from customers. This is really worrying.

Date of experience: December 1, 2024

JA
5 out of 5 stars

It was a easy payd

It was a easy payd

Date of experience: November 30, 2024

AP
1 out of 5 stars

Fraud

Does nothing but draining your bank account! Veri complex and hidden close acc option ! Simply fraud!!! Avoid at all cost !!!

Date of experience: November 29, 2024

VL
1 out of 5 stars

Charged without knowing

Looked at something and somehow managed to get charged £7.95 two months running.

Date of experience: November 26, 2024

MF
1 out of 5 stars

Have recently realised that I have been…

Have recently realised that I have been charged 7.95 by vehicle information since June. I certainly did not sign up for this . It seems a lot of people have had this problem. It is really disgusting that this is happening. I would appreciate a refund.

Date of experience: November 24, 2024

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