I found Jessica the advisor very…
I found Jessica the advisor very knowledgeable. She was efficient and helpful with the booking of my cruise.
4.8
Excellent
734 reviews
5-star
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💬Hasn't replied to negative reviews
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Review summary
Worldwide Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Nashville
Early morning booking very polite had it booked within 30 minutes great itinerary 3 ppl no problem cruise and nashville just need to pack
Booking experience was easy and informative.
This was very simple from viewing the cruise we wanted and making contact. Eddie responded immediately to our request. In addition to email he also phoned to see if there were any queries we wanted clarification on. Every query or question we had he responded immediately and was quick to assist on flights from an alternative departure point. We were very happy with the speed and professionalism of Eddie. This is our first time visiting Asia and he's made the hesitation of booking the unknown very comfortable. Thank you Eddie.
Absolutely 5* service from Worldwide…
Absolutely 5* service from Worldwide Cruises ... been dealing with this company for 3 years now.. booked 4 cruises & always been so helpful and knowledgeable.. very quick to respond when I ask questions .. & I ask a lot 😊😊 Would recommend this company to anyone & our sales expert Eddie is amazing .. thank you Eddie!! You are a credit to the company
Company details
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Contact info
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Website
worldwidecruises.co.uk
All reviews
734 total • Write a review
Showing 561 - 570 of 730 reviews
MP
Samuel was extremely helpful.
Samuel was extremely helpful.
Date of experience: June 3, 2019
MK
Booking holiday
Alex ,who dealt with me was polite and helpful and gave me all the information I required and most importantly the holiday I was hoping for. Thanks.
Date of experience: June 3, 2019
MD
Impeccable customer service.
Kevin could not have been more polite, patient or helpful. I rang him maybe 4 or 5 times and each time he picked up immediately. What a pleasure not to have listen to endess musack. I give him top marks. A real pleasure to deal with.
Date of experience: June 3, 2019
MT
Brilliant service
Brilliant service. Jordan experience comes through and made us look forward to the holiday even more.
Date of experience: May 30, 2019
MS
Brilliant staff and service
Jessica was extremely helpful and patient. Our initial contact was via email and she provided lots of information, re cruise cabin availability, flight options, hotels and transfers for a cruise other TAs had told us was fully booked. When we spoke to her directly she was charming answering all our queries and even anticipating others. I must commend her for her briilliant job, nothing was too much trouble for her.
Date of experience: May 30, 2019
GP
Very helpful service and the prices…
Very helpful service and the prices were better than most l tried
Date of experience: May 30, 2019
RH
Reg Horn
US
The agent on the phone was very…
The agent on the phone was very helpfull and arranged everything well for us but the prices were nearly double the advertised prices that were advertised, makes you wonder if these are just to draw you in, thenthey give you the real cost. But booked the holiday as we need one.
Date of experience: May 29, 2019
MS
Excellent customer service
Excellent customer service, speedy replies to queries. Mo was very professional whilst also being approachable and engaging. Glad I booked my holiday with this company
Date of experience: May 29, 2019
LN
Eddie was 100% helpful and informative
Eddie was 100% helpful and informative. We got a great deal and were prepared to extend it in terms of cost to get some additional perks. Great job... honest and attentive.
Date of experience: May 24, 2019
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