I found Jessica the advisor very…
I found Jessica the advisor very knowledgeable. She was efficient and helpful with the booking of my cruise.
4.8
Excellent
734 reviews
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Review summary
Worldwide Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Nashville
Early morning booking very polite had it booked within 30 minutes great itinerary 3 ppl no problem cruise and nashville just need to pack
Booking experience was easy and informative.
This was very simple from viewing the cruise we wanted and making contact. Eddie responded immediately to our request. In addition to email he also phoned to see if there were any queries we wanted clarification on. Every query or question we had he responded immediately and was quick to assist on flights from an alternative departure point. We were very happy with the speed and professionalism of Eddie. This is our first time visiting Asia and he's made the hesitation of booking the unknown very comfortable. Thank you Eddie.
Absolutely 5* service from Worldwide…
Absolutely 5* service from Worldwide Cruises ... been dealing with this company for 3 years now.. booked 4 cruises & always been so helpful and knowledgeable.. very quick to respond when I ask questions .. & I ask a lot 😊😊 Would recommend this company to anyone & our sales expert Eddie is amazing .. thank you Eddie!! You are a credit to the company
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Website
worldwidecruises.co.uk
All reviews
734 total • Write a review
Showing 551 - 560 of 730 reviews
MP
Kevin proved very helpful in making our…
Kevin proved very helpful in making our arrangements
Date of experience: June 21, 2019
MK
Alex whom dealt with my holiday was…
Alex whom dealt with my holiday was very friendly and helpful. He explained everything in great detail and am now looking forward to this amazing holiday.
Date of experience: June 21, 2019
TC
The advisor (Jessica) was polite
The advisor (Jessica) was polite, helpful, patient and thorough. This was the first time we'd used World-wide Cruises - in fact the first cruise that we have booked! If the cruise is as successful as discussing the arrangements and making the booking were, we'll be happy!
Date of experience: June 18, 2019
BW
Simple booking experience
Simple booking experience. The agent Vince, was extremely helpful and efficient.
Date of experience: June 18, 2019
MP
VERY HELPFUL AND ORGANISED OUR TRIPS…
VERY HELPFUL AND ORGANISED OUR TRIPS AND HOTEL STAYS JUST AS WE ASKED FOR THANK YOU JORDAN
Date of experience: June 7, 2019
LP
LINDA P
US
Be warned
Be warned, they will not refund your deposit for ANY reason no matter how genuine and even when you paid over the odds deposit in the first place. In Aug 2018 We paid £1300 deposit on a £5k holiday to depart in Oct this year. In Feb 2019, we had to cancel the trip due to unforeseen major construction works on our building which forces us to completely vacate our home in October and so would be unable to take this vacation. Despite requesting at least a partial refund of the deposit paid, given that we had agreed to pay over the odds to leave an even amount as a balance, Worldwide cruises refused. Yet with some 8 months still outstanding before departure this trip will have easily been re-sold to another traveller. Its not something covered by travel insurance either. So they have £1300 of our money for absolutely nothing other than an email response.
Date of experience: June 5, 2019
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