Wonda Mobile Reviews

These guys are incredible. Product arrived in Italy from HK in less than 48 hours. Item matched the description, all perfect!

Smooth experience with no hassle from shipping company or customs. Few days delivered Hong Kong to UK

They sell 5G phones (Vivo nex 3 5G) that have software installed that stop them from accessing the UKs 5G network. Because I can't find their UK address of there warehouse, I can't escalate my Consumer Rights Act 2015 complaint. Under the Consumer Rights Act 2015, it would matter how much time has passed if the fault can be proven to exist at time of purchase, which this would have covered. So if you want to be covered by UK law if anything goes wrong, either find out their UK business details or buy from somewhere else. They also won't tell you their Terms and Conditions

Fast delivery. I've used them 3 times over the years and so far they've delivered. Very happy with my phone purchases

Ordered a Samsung Samsung Galaxy S21 Ultra on Friday Afternoon and had the device delivered the next Friday! Super Fast delivery. Ordered from Greece, shipped through Italy, no custom delays, super fast delivery. Device arrived sealed, in pristine condition and sticker of warrantee from Samsung HK. Tip: since its a HK device, it will start up in Chinese. Remember to tap the first button to select your languange before click next. Overall a great and hassle free experience, highly recomended.

Bought a Chinese ROM Xiaomi MI 11 Ultra, thought the price was way too good to be true and thought that I was going to get scammed. Nope. Totally legit; got posted from China to my house in less than a week, arrived in perfect condition. Box was opened as stated but the device looked untouched. Device is totally legit, I deal in phones and would know a fake. I didn't have to deal with customs, but this may not always be the experience. For the record I payed for the "smooth postage" option. As for the device, if you're worried about compatibility it works fine in the UK. I flashed the rom (to either EU or Global I can't remember) and everything works fine, including banking apps. Straight out of the box, even with the China ROM the phone is perfectly usable, it just has quirks. Mobile data etc works fine straight out the box without flashing, but check your carrier's bands for yourself. Cheers Wonda for being unbelievably cheap, and providing a great service. Will certainly use again.

Very Fast shipping, incredibile delivery (two days Hong Kong to Italy ). Didn't need to deal with customs. The best seller around the world! I am thrilled that there is a seller that allows you to buy great products from China with such speed and confidence! Thank you immensely wondamobile!

The shipping was fast. The phone was new, unpacked and in excellent condition.

Tempi di consegna rispettati. NESSUNA spesa doganale. Note20 perfettamente funzionante, attive le chiamate in HD e la rete 4g+ (non ho potuto testare 4.5g in quanto vivo in zona non coperta). Con Snapdragon mai un surriscaldamento e batteria che per ora dura circa 48h (certo non sono uno che utilizza molto lo smartphone per puro svago). Per me prima esperienza con un telefono importato. Ripeterò sicuramente.

I pre ordered from Wonda to UK a Apple iPhone 13 ProMax , delivery was on time, phone has dual Sims so work phone and home phone on one, works perfectly, would definitely recommend this company.

I bought a Samsung Galaxy Note20 Ultra last Monday 18thOct from WondaMobile and was quite worried if I can trust this site. But I received my phone in the post today 22ndOct, dot on the scheduled delivery date and time and I'm very glad with my new phone. Very reliable and the whole experience was great, would definitely recommend it! FedEx was the delivery partner and it was a breeze tracking my package every step of the way. If you're hesitant to buy from this site like I was, I'd say go for it.

Excellent customer service, will definitely buy from them again and wanted to give this genuine review I recently brought the new Samsung s21 ultra. I normally buy xiaomi phones from gearbest, but that website is no longer trading and everytime I smash my xiaomi phone despite using screen protectors I cant get it fixed in England which is frustrating so tried a new company wondamobile, hoping if I brought the new Samsung that has the same software (snapdragon) as the xiaomi's which I love, I could get it fixed in the UK. Wondamobile also offered the authentic Korean version of the Samsung S21 Ultra which was what I was looking for and for half almost half the price of the ones sold in the UK. I read some reviews and was a little weary which I always am buying from abroad online however decided to give it a go because of lots of good reviews. I can honestly this company were outstanding with their customer service and wanted to give this genuine review. So I recently brought the new Samsung s21 ultra. I brought it with the express tracking delivery, it was shipped and delivered very quickly within a week as promised on the companies website. Upon arrival the phone arrived undamaged and well boxed. Upon unboxing the phone, unfortunately the actual device itself was faulty. it was crashing and restarting continuously for the first hour of use when I hardly even done anything with the phone. I looked this up and apparently it was a common fault with the Samsung S21 ultra's - many people were commenting on the same fault with this model and faults with the Samsung S20 series which was a concern that I only discovered when doing some research on the fault. I took some photo's and videos and emailed wondamobile explaining the problem with some evidence attached, I was pleasantly surprised that they email back within about 10 minutes asking me to repackage the phone and gave instructions on where to post the device. On the website they stated that if a device arrives faulty, it can be returned for a replacement or if I change my mind about any purchase and send it back within 14 days I can get a full refund. They were very good with communication and I sent back the device, asking for a full refund as the device was faulty and explaining my worry about another Samsung possibly also being faulty due to the common nature of the fault with the Samsung s20 series. Once they received the device, they granted me with a full refund to my credit card without hesitation. Despite having a faulty handset, this was not the companies fault but a manufacturers fault. They handled the matter quickly, efficiently and offered exceptional customer service. They also granted me up to £30 refund towards return shipping when I enquired about this as they stated on the website they would honour up to £30 towards the shipping fee if a device had to be sent back because it was faulty ( I paid around £54 so only lost £24). I wanted to give this detailed review as this company have been great and its always a risk purchasing online from abroad. I have decided to keep my current xiaomi for now, but when I choose to upgrade my phone in the future I can almost guarantee I will purchase it from this company. They offer amazing honest service, and many authentic phones for a much cheaper price than UK companies! Thankyou wonda mobile ! :) despite the unfortunate faulty handset, I am a happy customer and you now have my loyalty for future!

Good service. Quick tracked delivery to UK. Phone was perfect. Would use again.

Delivery of OnePlus 9pro was faultless, and actually faster than expected, arriving in about 7 days to the UK. Saving of approximately £300 by buying from here instead of locally Would definitely recommend.

To my honest opinion, WondaMobile is the best worldwide high tech provider that I had the opportunity to work with in more than 20 years of experience in this field. Their priority is customer satisfaction. period. even if this could be a loss of money for them. and this is rare to find. all shippings are fast and secure and Quality of Service is one of the best around.

Simple to order and delivery was well ahead of the stated 14 days, within a week phone was delivered.

It was very good experience buying and receiving the product I wanted from WondaMobile. As many people state I was extremely happy to get my new phone within 5 days of placing the order. 5 calendar days from Hong Kong! Phone was in an immaculate state with one detail which slightly annoyed me - they took the original cover case out and swapped it for a cheaper you one... Otherwise expressly happy with my purchase up to now!

Fast shipping, fast delivery (two days Hong Kong to Sweden). Didn't need to deal with customs. Happy customer.

*An Update to my last review* I ordered two packages. One from Alibaba, the other from WondaMobile, both using the same courier "FexEx". For some reason the package from Alibaba " hair" not worth anything, was delivered ahead of schedule on the 11th of October when it was due to be delivered on the 12th. The package from WondaMobile on the other hand, did not even make it to my city apparently. I was monitoring the FedEx tracking and it said "expected on the 8th of october before 12pm" when it didn't arrive I contacted WondaMobile via email and informed them of this. They gave another delivery date, monday the 11th.. How ever upon looking on the fedex tracking it said they did not have a delivery date at this time. I contacted wondamobile for a final time to request a refund and a man named 'kenneth' responded..... "If you really want to refund, we must wait for FedEx to deliver and return to HK, first" So I the customer, who purchase a phone, must wait possibly weeks or even months to receive the money I paid for my item? All because WondaMobile trusted a courier service that numerous other customers have complained about, having their packages stolen or miss handled. This is absolutely disgusting.. I will never purchase from you again nor will I recommend your business to any of my acquaintances. This is the second experience I have had with my package not being delivered. I suspect that this company has used bot farms to gain a 5 star rating on TrustPilot because there is no way with my experience this company deserves it. The response from my last review from wondamobile was as follows "Reply from Wonda Mobile 5 days ago Firstly, no one have paid to write fake reviews. Please be a reasonable person.. You order was placed on 3rd October, delivery method 7-9 WORKING days smooth delivery. Today is only the 4th working day, Please check with FedEx about the delivery, you will receive your order very soon. Hope you understand Thanks" Today is the 12th Of october 2021.. Exactly 9 days after ordering.. Still no package! So much for "7-9 WORKING days smooth delivery." In your response.