Very helpful
Very helpful, friendly and professional. Thank you

10 months ago
So helpful and and tok a great load of worry away
10 months ago
had an excellent experience, Scott Castelow from winnsolicitors was incredibly professional, knowledgeable, and patient throughout the entire process. He was always quick to respond and explained e... See more
10 months ago
First time going through this, and the communication from Esther was great and clear, and she was very patient
10 months ago
Summer was very patient with me regarding the sensible situation that my members of family were involved.
Very helpful, friendly and professional. Thank you
Claims handler was friendly, precise and helpful.
Very helpful. The staff takes you through all the steps in a professional manner.
It was great service and Faye Cassidy let me take my time explaining and looking for photos. She also helped me understand the next steps in the process.
Very friendly staff who made my difficult situation alot easier
Quick and easy to deal with
Very helpful
I Had a very nice talk with Winn solicitor and understands everything.
Quick and personal service. Dealt with in a professional and polite manner.
Our experience with Winns, specifically Georgia Allen, was great. Very clear process and they have chased us up to ensure everything was completed properly.
Just had a conversation with Summer and she was very helpful and professional.
Billy O was a great support at sorting out a claim when my daughter got driven into by a driver, that then did not stop! He was efficient and helpful and we are grateful for his care and attention.
Quick and fast service spoke with Emma Griggs today
Great agents all round !!
Emma was fantastic help today & lovely to speak to!
Summer was super helpful, very polite and made me feel reassured despite the stressful situation.
The way Diane Everett explains the process and clarifying everything that I need to know in the process was fabulous and polite.
After having a accident today i spoke with johnathan hooper who was very helpful and guided me through step by step of what is being done and what is going to happen next. He delievered excellent customer service.
Dealt with Faye Cassidy sorted everything today great job
I spoke with Annie she was incredibly helpful and nothing was to much trouble. A credit to the business.
Based on analysis of 10 reviews rated 1-2 stars for Winn Group
“After a No Fault Claim and ringing the number on my insurance policy I assumed incorrectly that my insurers were deal...”
“If I do not receive a satisfactory response within 14 days, I will escalate this matter to the Legal Ombudsman and co...”
“After a No Fault Claim and ringing the number on my insurance policy I assumed incorrectly that my insurers were deal...”
“Would not recommend at all after having to deal with someone hitting my car and leaving the scene and it being my fir...”
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Winn Group, operating under the brand name Winn Solicitors, specializes in providing legal assistance for individuals seeking compensation following non-fault accidents. The company focuses on various types of personal injury claims, including those arising from road traffic incidents, workplace accidents, and injuries that occur in public places. Winn Solicitors operates on a no win, no fee basis, which allows clients to pursue their claims without upfront financial risk. Targeting individuals who have experienced accidents that were not their fault, Winn Solicitors offers a comprehensive service that includes arranging vehicle repairs, providing replacement vehicles, and facilitating rapid medical assessments. The company is dedicated to guiding clients through the claims process with support available 24/7, ensuring that they receive the appropriate compensation for their injuries and associated losses.
Winn Group receives overwhelmingly positive feedback from customers, with many praising the helpfulness and professionalism of the staff. Reviewers consistently highlight the excellent communication and support provided throughout the claims process, noting that representatives like Scott Castelow and Esther are particularly knowledgeable and patient. Consumers appreciate the seamless experience, especially during stressful situations following accidents, with many feeling reassured and well cared for. However, a small number of reviews express dissatisfaction, mentioning issues related to the company and vehicle hire after incidents. Despite these minor complaints, the overall sentiment remains highly favorable, reflecting a strong commitment to customer service and satisfaction.
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