Looks fraud
Looks fraud. Not able to connect to customer service. Disappointed

9 months ago
Worst service. Not all items are delivered. Different flowers delivered than what I ordered.
9 months ago
Hi, I have placed an order for today. Order Id-508044533010 but stale flowers got delivered. I had to pay 883rs for the stale flowers I reached out to your customer care but didn't get any support.... See more
9 months ago
Fake never order frm them they won't deliver rather take ur money
9 months ago
Worst service received as look like untrained run this app and earning money to make us fool only I ordered online that should be delivered from 10am - 2 am and i was shocked to see order has deliver... See more
Looks fraud. Not able to connect to customer service. Disappointed
I ordered roses and chocolates from this site for Valentine day, trusting them to deliver it on time. Unfortunately, after the payment, they changed the date of delivery from 14th to 15th Feb. I felt cheated. If they couldn't do it, due to any reason, they should not have taken the order or they should have cancelled it on time, so that the customer could make alternate arrangements. Their customer bot did not respond and their contact number was busy all the time, leaving me high and dry. It is not possible to cancel as it is difficult to maneuver through their website and find the cancellation button. I searched for it several times, but I couldn't find it. It is one of my worst experience and rest assured, I will not be ordering any items through Winni. Don't go by the customer reviews on their website. There is no criticism of any sort and only good reviews are posted. It's adulterated and filtered to showcase only their success stories.
So poor service Not provide order timing fix Customer care not setisfy answer. No.any one properly answering
I ordered a cake to be delivered to Cochin. Slot chosen was before 2 pm today. Its,a birthday cake with red rose,bouquet. But the gift gas not reached the concerned yet. I am really disappounted at the service they provide. Hope they deliver today. Request people to be careful when you order cakes or gift online with these sort of online companies.
Worst experience ever as I have been trying to reach winni for my order progress and no response.Made calls,sent emails but no response at all.FRAUD ALERT!Lost 1300 rs/-.Please do not use this website.
I ordered cake and flowers for my wife who is posted in Chennai and self is posted to Bangalore. I ordered such a way that it gets delivered by 1400hrs as per the slot. But till now the item has not been delivered on its page it still shows processing. Winni spoiled my valentines surprise worst mistake of my life to order from this place
102141410698 this site is a SCAM I selected Combo cake + flowers but order changed and only flowers were selected, tried to contact customer service online even on phone but couldn't reach. Please be AWARE WITH THIS WINNI SCAM
Ordered a mix bouquet and delivery was on time but it was the smallest bouquet I have ever seen, the picture on the website was misleading - very disappointed!
Fraud alert: I called customer care. The guy said he does not gaunrantee delivery, and refused to refund. Said "do whatever you want to do". This is a fraud company. Be very careful. Don't place orders!
ALERT! Buyers Honest Review: Very-Low Quality Products with Highest Price. There return/refund policies are too bad for the buyers. Suggest Don't buy from this site, First, you have to read their terms and condition. And, All review platforms are hidden. There is no review platform in this company (Youtube Hidden Comments, they delete true reviews. Thank you,
This is the first time I have ordered flowers from winni and the flowers are not fresh and the fillers were not there i recieved the delivery message at 12:50 AM. when I complained about the flowers not being fresh and the fillers not been mentioned they are telling me you should have complained yesterday why are you complaining now I shared the photo at around 10 am. The customer care are so rude and trying to show the customers fault only. Very pathetic experience I was very embarrassed when the person who recieved the flower sent me the picture. So disappointing
Wrost experience, will share this bad experience on others socially also.....poor response and bad service..... First experience nd wrost one , will never order frm this again....
Worst ever experience. Don't even think to order anything in this website.
i have ordered a customized mug i uploaded 5 photos but after while i was going through my order i found only one photo i complained it to the customer care and he asked me to send photo by adding .When i send the photo by merging they said that it is not and cannot refund the money
These people are fraud.They charge you in premium rates and provide cheap service for all product except the cake. will never recommend any more service from winni. They showed very nice on the website but delivered very dry fungi plant. And not ready to refund.
I tried Winni two times, both of them were the worst experience ever, Flowers were bad, in spite of providing messages on the cake, they haven't written anything on them. Rest was taken care by super Swiggy delivery boy (they outsourced Swiggy for delivery) who mishandled them very carefully and broke both cakes. Pathetic experience ever. Never use Winni for any order delivery, otherwise, rather cherishing your occasion you will be going to spoil it for sure.
We have received exact design shown in the picture and taste was amazing. It made my bhabhi's birthday way more special with pineapple flavor Minion cake. highly recommend to all, Good service provided by simran ma'am, awesome experience thank you winni :)
I am very happy with Winni, They are very professional and the flowers are as is shown on the website. I used to use Interflora, But I have stopped ever since I came across Winni, I have only ordered flowers for Bombay. I wonder how they will be internationally like in the US or Australia"
Bad experience... Waste of money. They charged 200 rupees extra for scheduled delivery. It was not delivered on time... Also no response from their end. Entirely waste of money.
Very very worst online bakery. Don't waste your money. If you canceled. They didn't give your money. Price is three times higher than MRP.
Based on analysis of 428 reviews rated 1-2 stars for Winni
“Worst service”
“Worst service”
“I’ve been a loyal customer of Winni for years, but this recent experience has completely shattered my trust”
“It would mean a lot to ensure the recipient's experience is made special and memorable but they denied and there was...”
“Hi, I have placed an order for today”
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Winni is an online platform specializing in the delivery of cakes, flowers, and gifts across India and internationally. The company caters to a diverse customer base, including individuals seeking to celebrate special occasions, express sentiments, or simply brighten someone's day with thoughtful gifts. With a coverage of over 18,000 pin codes in India and services extending to 40 countries worldwide, Winni provides convenient delivery options such as same-day, midnight, and fixed-time deliveries. The product range includes a variety of cakes, from photo and kids' cakes to unique designs like pinata and pull-me-up cakes. In addition, Winni offers a selection of flowers, personalized gifts, plants, and chocolates, designed to suit various occasions and preferences. By combining quality products with reliable delivery services, Winni aims to meet the gifting needs of its customers while ensuring a seamless online shopping experience.
This profile hasn't been claimed by the business owner.
Winni receives a significant amount of negative feedback, with many customers expressing dissatisfaction with the quality of cakes and the reliability of delivery. Reviewers frequently report receiving stale or damaged products, with some stating that their orders were not delivered at all, despite payment. Complaints about poor customer service are also prevalent, with many describing interactions with unhelpful agents and a lack of empathy. On a more positive note, some customers appreciate the service they received and express gratitude for the cakes that were delivered on time. However, these positive experiences are overshadowed by the numerous accounts of disappointment and frustration. Overall, Winni struggles to meet customer expectations, leading to a predominantly negative sentiment.
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