Wine Spies

4.77 out of 5 stars
4.8
Excellent1,000 reviews

TrustScore

4.8
4.77 out of 5 stars
Excellent
5 out of 5 stars
886
4 out of 5 stars
55
3 out of 5 stars
25
2 out of 5 stars
11
1 out of 5 stars
23
1,000 reviews in total

Review summary

Wine Spies is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Worked with me on returning the wine

Worked with me on returning the wine

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Timely response and follow-up

Inquired about a shipment that was held up for a few weeks. Agent Blanc quickly responded acknowledging the situation, i...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Agent Shiraz delivers!

Agent Shiraz was very helpful and very friendly. My question was addressed right away and I got some helpful tips. Win...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Prompt response

Response was way quicker than I expected and my questions were answered to my satisfaction. Agent Blanc did a great job ...Read more

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0
🔥 High engagement

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Frank Morelli
Frank Morelli
1 reviews
over 2 years ago
5 out of 5 stars

Great wines and great Customer service.

I have been using WineSpies a few years now. My experience with WineSpies has been fantastic. I try to visit Napa/Sonoma once a year to visit various wineries, taste and buy. WineSpies has featured some great wines from places I know as well as introducing me to some fantastic wines from AVAs I know but wineries that I did not know. A great feature that they offer is the “Locker” which allows you to buy wine and store with them until you have a full case. Then shipping is free. You control when to ship. If a wine is new to me and the region is good, the writeup is good and the pricing is a real discount I will buy a few bottles, try them and if I like it, go back and put more in the locker. I once received a shipment of some Cabernet where a few bottles had stained labels (probably near a broken bottle in storage). They were still perfectly fine to drink. I reported it to customer service they asked for specifics and pictures. They quickly replaced the bottles and told me to keep the stained sticky ones. That is a CONSUMER CENTRIC organization. I cannot say enough good things about my experiences.

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Michele
Michele
1 reviews
over 2 years ago
5 out of 5 stars

I just have a question and I can’t find…

I just have a question and I can’t find any way to ask besides this forum! Why do you only have Chardonnay as white wine? There are others you know!!

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Mike M
Mike M
1 reviews
over 2 years ago
4 out of 5 stars

Revised for good reason

UPDATED: I did indeed hear from Wine Spies. Good news is the wine hasn't shipped so it's not cooking in a Fedex warehouse. They seem to be on top of it so I'm revising my rating based on their quick and honest response which was very much appreciated. I would be very careful. I requested they ship my locker 3 weeks ago and there is no tracking or info available that it has shipped on their web site. I have corresponded a few times with 'Agent Blanc' but those responses stopped abruptly. He informed me the wine shipped June 12 with ice packs. It is now June 22 and those ice packs are long gone! Tried calling the phone number and got an answering machine.

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Robin Brabb
Robin Brabb
1 reviews
over 2 years ago
5 out of 5 stars

I love Wine Spies

I love Wine Spies! Great hidden gems, great prices and the locker feature with free shipping is wonderful. It gives me more time to drink some awesome wine and clear space in my cellar before the next shipment shows up!

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over 2 years ago
3 out of 5 stars

Not sure if one of their worker had a…

Not sure if one of their worker had a bad day. but good service

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Richard
Richard
1 reviews
over 2 years ago
5 out of 5 stars

Overall experience is positive

Overall experience is positive. Presentation of wine information very helpful to make quick decisions. Only request is to offer more wines that don't peg out as dry. On a scale of 1 to 10, I would like to see some 8s and 9s.

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Ted Holland
Ted Holland
1 reviews
over 2 years ago
5 out of 5 stars

Great wines, great value, and really easy!

It’s too convenient to receive texts and see a wine from Crown’s Gap. Bottom line is Wine Spies does a great job sourcing wines from around the world! Purchasing and the website are super easy and having the locker setup provides the opportunity to pick favorite and interesting wines over time.

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Cakage
Cakage
1 reviews
over 2 years ago
5 out of 5 stars

Fantastic wines at great prices

I must express my appreciation to my family for recommending your website to me. Based on my experience thus far, I can confidently say that I look forward to making many more purchases through your platform. The level of service and the quality of products you offer have surpassed my expectations, and I am delighted to be a part of your customer base.

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over 2 years ago
4 out of 5 stars

Get a phone number to call

Get a phone number to call

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Richard
Richard
1 reviews
over 2 years ago
5 out of 5 stars

Great first-time experience!

This was my first experience with The Wine Spies. It has been great to look at their offerings, and slowly build up an order. The “locker” function is great, allowing you to purchase the wines as you go along, until you compile a case for free shipping. I’m looking forward to the arrival of the first case to see the quality of the wines!

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Jeff Zenier
Jeff Zenier
1 reviews
over 2 years ago
5 out of 5 stars

Good description of product and easy…

Good description of product and easy checkout process.

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over 2 years ago
4 out of 5 stars

Some nice wines to be had.

Some nice wines to be had on this wine site. Checkout was smooth. Will wait to see how shipment is when I have enough wine to ship

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Gary
Gary
1 reviews
over 2 years ago
5 out of 5 stars

Lockers are Game Changers

Always an interesting choice of the day (& sometimes 2 or 3). Lockers is a game changer for on-line wine purchases. Have seen other on-line wine purveyors copycat the idea. Would love to see you add a Decant time suggestion. It would help those of us still learning this nuances of wine prep & tasting.

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John
John
1 reviews
over 2 years ago
5 out of 5 stars

Some great wines I'd likely not find or…

Some great wines I'd likely not find or try otherwise. Checkout is simple and shipment is swift. Can't beat some of the deals.

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Tim
Tim
1 reviews
over 2 years ago
5 out of 5 stars

I have purchased wine from Wine Spies for many years.

I have purchased wine from Wine Spies for many years. They always have interesting and unique wines and include the "story" behind the vintage, vineyard, and winemaker. The Lockers are a wonderful idea to assemble a shipment especially if you live in a warm weather state. Keep up the good work Agents!

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over 2 years ago
5 out of 5 stars

Have been buying wine from wine spies…

Have been buying wine from wine spies for several years, more than years. Have received excellent wines from them, none of the "two-buck Chuck" wines. Even their "mystery cartons contained excellent wines. They are masters AT GETTING PREMIUM WINES AT GREAT PRICES FOR IT MEMBERS

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Bill Hashe
Bill Hashe
1 reviews
over 2 years ago
5 out of 5 stars

Great experience

Great experience. Ordering is easy and there is always a great selection of fabulous wines that you can't find in your local wine shop at great prices. The locker system makes it easy to buy a few bottles here and there and then have it delivered at a better price later. Love Wine Spies!

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over 2 years ago
5 out of 5 stars

Wine Spies offers some very good small…

Wine Spies offers some very good small production wines at a great value. If by chance there is a corked bottle they handle it very well. It is a pleasure to do business with them.

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Mandy Smith
Mandy Smith
1 reviews
over 2 years ago
5 out of 5 stars

Excellent experience

Excellent experience. Love the feature of lockers. The website is easy to navigate, wine is easy to buy. It is all very efficient. I have learned a lot about wine with wine spies and we have bought a lot of great wine from them. I rarely recommend anything but have told all of my friends about winespies.

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over 2 years ago
4 out of 5 stars

The locker option is fantastic

The locker option is fantastic. Wines options are very good as well. The shipping of the locker got stuck in a back-end system. Hope that gets corrected on future shipments.

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