Wine Spies

4.77 out of 5 stars
4.8
Excellent1,000 reviews

TrustScore

4.8
4.77 out of 5 stars
Excellent
5 out of 5 stars
886
4 out of 5 stars
55
3 out of 5 stars
25
2 out of 5 stars
11
1 out of 5 stars
23
1,000 reviews in total

Review summary

Wine Spies is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Worked with me on returning the wine

Worked with me on returning the wine

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Timely response and follow-up

Inquired about a shipment that was held up for a few weeks. Agent Blanc quickly responded acknowledging the situation, i...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Agent Shiraz delivers!

Agent Shiraz was very helpful and very friendly. My question was addressed right away and I got some helpful tips. Win...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Prompt response

Response was way quicker than I expected and my questions were answered to my satisfaction. Agent Blanc did a great job ...Read more

0
0
🔥 High engagement

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Ross
Ross
1 reviews
almost 2 years ago
5 out of 5 stars

Great Wine at a Great price

Great Wine at a Great price

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Mitchell
Mitchell
1 reviews
almost 2 years ago
5 out of 5 stars

Great wines at great prices, and smart storing and shipping policy.

The wines are carefully curated and priced competitively. The 12 bottle locker policy is perfect and once my locker was complete (12 bottles) it was shipped out promptly.

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almost 2 years ago
2 out of 5 stars

Very Slow Shipping

I ordered wine for Christmas gifts on Nov 30th and was billed $455 almost immediately. Then Wine Spies went silent and my requests for tracking to the Support Team were very slow in response and provided no information as to when I would receive the order. I contact the Support Team on four occasions and even asked them not to ship in refrigerated truck in order to help in receipt prior to Christmas. Wine was not delivered until 12/20 at 6:00 PM requiring my wife to stay home all day in order to sign for the delivery. I guess I should have just gone to a local wine store. On a positive note, it was a great price for a bottle of Opus One!

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Bk
Bk
1 reviews
almost 2 years ago
5 out of 5 stars

Easy to use and good to great wine range

Easy to use and good to great wine range

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Don
Don
1 reviews
almost 2 years ago
5 out of 5 stars

Ease of purchase

Never been easier to purchase wine and have it in waiting until you have a full case.

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Ed
Ed
1 reviews
almost 2 years ago
5 out of 5 stars

The Locker is Super Convenient

The locker idea is one of the key things that makes Wine Spies a good choice for my wife and me. The wine picks by Wine Spies are great, as they sometimes feature well known wines at a good price, but often (more often, in fact) introduce us to some good and interesting wines that we would not otherwise have known about. However, the real difference-maker is the Locker. The ability to select the wines we want as they appear on the app, but not ship them (for free) until we're ready is great, and it is one of the things that sets Wine Spies apart from similar online wine buying experiences.

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Tom
Tom
1 reviews
almost 2 years ago
5 out of 5 stars

Great Site and Customer Service

Great site and customer service. Couldn't be any happier with my experiences.

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Sarah
Sarah
1 reviews
almost 2 years ago
5 out of 5 stars

Great wines

Great wines, superb prices and lots of detailed info

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Otto
Otto
1 reviews
almost 2 years ago
5 out of 5 stars

Good wines

Good wines, only one I didn’t like a lot, very good prices. Locker idea is excellent. Will be copied by other companies.

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Daniel
Daniel
1 reviews
almost 2 years ago
5 out of 5 stars

I appreciate being able to shop for…

I appreciate being able to shop for wines ....and wait for a good/great deal on my favorite wines.... I am able to store in "my locker" and then ship for free... I was kind of looking for my shipment and when I went to Winespies site.... I found that I had not shipped my locker....my mistake

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John Chin
John Chin
1 reviews
almost 2 years ago
5 out of 5 stars

Very well designed app

Very well designed app and shopping experience. Let’s hope they don’t become another Underground Cellars.

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Gary Benfield
Gary Benfield
1 reviews
almost 2 years ago
5 out of 5 stars

Another perfect ordering process from…

Another perfect ordering process from wine spies! All I’ve got to do is drink this great wine!

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Tarun
Tarun
1 reviews
almost 2 years ago
5 out of 5 stars

Great offers and excellent service!

Great offers and excellent service!

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george
george
1 reviews
almost 2 years ago
5 out of 5 stars

great wine

good prices and well run process

Helpful?
William Ewing
William Ewing
1 reviews
almost 2 years ago
5 out of 5 stars

Great way to buy wine!

Your selections, picks, and prices are outstanding. The concept of an environmentally controlled "locker" for storing the wine until all 12 spots are filled for no charge, and no charge to ship when all 12 are purchased, is phenomenal, even when only buying 1 bottle every so often. It is difficult for me to keep up with my inventory. I have some great wines to savor that I would normally not buy due to the cost, and I now know about "hidden" wineries and knowing about low production gems. Well done!

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Stacey
Stacey
1 reviews
almost 2 years ago
5 out of 5 stars

Great wines

Great wines, great prices, app very easy and shipping details practically down to the minute of delivery!

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mark
mark
1 reviews
almost 2 years ago
1 out of 5 stars

I never got the wine

I never got the wine. UPS said it was damaged, but I never got a refund or heard from anybody if they were planning to resend it. I was going to use the wines for Christmas presents. So frustrating. I've ordered from them twice before and had no problems. Does anyone have a number where I can talk to a person (human!) that works there?

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David
David
1 reviews
almost 2 years ago
5 out of 5 stars

Good pricing

Good pricing

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Robert
Robert
1 reviews
almost 2 years ago
5 out of 5 stars

Your shipping is what sold me on your…

Your shipping is what sold me on your company. Every shipment I received was well packed and the temperature was always cool. Love you guys! Great prices don't hurt too!

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William
William
1 reviews
almost 2 years ago
5 out of 5 stars

Higher quality wine than WTSO

Higher quality wine than WTSO. Better descriptions.

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