Great Wine at a Great price
Great Wine at a Great price
Wine Spies is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
Worked with me on returning the wine
Inquired about a shipment that was held up for a few weeks. Agent Blanc quickly responded acknowledging the situation, i...Read more
Great Wine at a Great price
The wines are carefully curated and priced competitively. The 12 bottle locker policy is perfect and once my locker was complete (12 bottles) it was shipped out promptly.
I ordered wine for Christmas gifts on Nov 30th and was billed $455 almost immediately. Then Wine Spies went silent and my requests for tracking to the Support Team were very slow in response and provided no information as to when I would receive the order. I contact the Support Team on four occasions and even asked them not to ship in refrigerated truck in order to help in receipt prior to Christmas. Wine was not delivered until 12/20 at 6:00 PM requiring my wife to stay home all day in order to sign for the delivery. I guess I should have just gone to a local wine store. On a positive note, it was a great price for a bottle of Opus One!
Easy to use and good to great wine range
Never been easier to purchase wine and have it in waiting until you have a full case.
The locker idea is one of the key things that makes Wine Spies a good choice for my wife and me. The wine picks by Wine Spies are great, as they sometimes feature well known wines at a good price, but often (more often, in fact) introduce us to some good and interesting wines that we would not otherwise have known about. However, the real difference-maker is the Locker. The ability to select the wines we want as they appear on the app, but not ship them (for free) until we're ready is great, and it is one of the things that sets Wine Spies apart from similar online wine buying experiences.
Great site and customer service. Couldn't be any happier with my experiences.
Great wines, superb prices and lots of detailed info
Good wines, only one I didn’t like a lot, very good prices. Locker idea is excellent. Will be copied by other companies.
I appreciate being able to shop for wines ....and wait for a good/great deal on my favorite wines.... I am able to store in "my locker" and then ship for free... I was kind of looking for my shipment and when I went to Winespies site.... I found that I had not shipped my locker....my mistake
Very well designed app and shopping experience. Let’s hope they don’t become another Underground Cellars.
Another perfect ordering process from wine spies! All I’ve got to do is drink this great wine!
Great offers and excellent service!
good prices and well run process
Your selections, picks, and prices are outstanding. The concept of an environmentally controlled "locker" for storing the wine until all 12 spots are filled for no charge, and no charge to ship when all 12 are purchased, is phenomenal, even when only buying 1 bottle every so often. It is difficult for me to keep up with my inventory. I have some great wines to savor that I would normally not buy due to the cost, and I now know about "hidden" wineries and knowing about low production gems. Well done!
Great wines, great prices, app very easy and shipping details practically down to the minute of delivery!
I never got the wine. UPS said it was damaged, but I never got a refund or heard from anybody if they were planning to resend it. I was going to use the wines for Christmas presents. So frustrating. I've ordered from them twice before and had no problems. Does anyone have a number where I can talk to a person (human!) that works there?
Good pricing
Your shipping is what sold me on your company. Every shipment I received was well packed and the temperature was always cool. Love you guys! Great prices don't hurt too!
Higher quality wine than WTSO. Better descriptions.
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