Wine Spies

4.77 out of 5 stars
4.8
Excellent1,000 reviews

TrustScore

4.8
4.77 out of 5 stars
Excellent
5 out of 5 stars
886
4 out of 5 stars
55
3 out of 5 stars
25
2 out of 5 stars
11
1 out of 5 stars
23
1,000 reviews in total

Review summary

Wine Spies is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Worked with me on returning the wine

Worked with me on returning the wine

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Timely response and follow-up

Inquired about a shipment that was held up for a few weeks. Agent Blanc quickly responded acknowledging the situation, i...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Agent Shiraz delivers!

Agent Shiraz was very helpful and very friendly. My question was addressed right away and I got some helpful tips. Win...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Prompt response

Response was way quicker than I expected and my questions were answered to my satisfaction. Agent Blanc did a great job ...Read more

0
0
🔥 High engagement

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Oldbridge
Oldbridge
1 reviews
over 1 year ago
5 out of 5 stars

Easy interface,

Easy interface,

Helpful?
Suzanne
Suzanne
1 reviews
over 1 year ago
5 out of 5 stars

So fun to shop online

Fun to shop the store and the convenience of storing it in the locker is awesome

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over 1 year ago
5 out of 5 stars

So much fun!

The whole game of finding and sourcing great wines is so much more fun now that we discovered Wine Spies. They do such a great job presenting each offering that we almost (I said almost) enjoy reading about and purchasing the wine more than drinking it.

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Ken
Ken
1 reviews
over 1 year ago
5 out of 5 stars

Long time customer and very happy with…

Long time customer and very happy with the great buys. Always responsive to any issues and just a great place to get value.

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Gregg
Gregg
1 reviews
over 1 year ago
4 out of 5 stars

Great products

Great products. Good cellaring and delivery. Prompt responses.

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Scott Owen
Scott Owen
1 reviews
over 1 year ago
5 out of 5 stars

Great wines at the best prices

Great wines at great prices! I've been an 'operative' for 8 years now, and recommend Wine Spies to all my vino loving friends!

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Robert
Robert
1 reviews
over 1 year ago
5 out of 5 stars

The best

Best wine values.

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Robert
Robert
1 reviews
over 1 year ago
5 out of 5 stars

Easy

Easy, reliable. Just don’t post a great deal late EST. You guys are favoring our west coast operatives!😎

Helpful?
Karl H
Karl H
1 reviews
over 1 year ago
5 out of 5 stars

Great wines for best price

Agents of Wine Spies are real professionals who offer great service for their operatives! I bought 13 bottles of wine since 2022. They give chances to meet great wines for best price. Locker service of Wine Spies is unique and offers great value! If you love wines, you should be a big fan as soon as you visit Winespies.com.

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Kirby U
Kirby U
1 reviews
over 1 year ago
4 out of 5 stars

Great selection of wines

Great selection of wines. Very good prices, some out of our price range, some not. A great opportunity to obtain wines we don’t have access to.

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Bill Evans
Bill Evans
1 reviews
over 1 year ago
5 out of 5 stars

Outstanding service

Outstanding service, great wine.. love Wine Spies!

Helpful?
Dawn
Dawn
1 reviews
over 1 year ago
5 out of 5 stars

Excellent communication

Excellent communication. Fast, free, temp controlled shipping.

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Joe
Joe
1 reviews
over 1 year ago
4 out of 5 stars

Good selection

Good selection, good value. Little lack of transparency on shipment timline. Once you deliver to shipper, I lost visibility of order

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Brett Wasik
Brett Wasik
1 reviews
over 1 year ago
5 out of 5 stars

Love for Wine Spies

For beginners or wine connoisseurs, I couldn't recommend more highly Wine Spies. They truly do bring you some of the best wines available from around the world at great prices. I've had some fantastic burgundies and just got my hands on my first Opus One. The customer service is top notch and the wine descriptions are great, allowing me to purchase wines with confidence that I enjoy. I've filled multiple "lockers" and only have one wine where I feel the description wasn't at all close to the experience with the bottle. The purchase process is simple and I love the locker option so I can build cases and ship for free when they are ready. I've used other online service like Vivino and still do but Wine Spies by far is my favorite. It's even surpassed my local wine shop. I really trust them and am never disappointed. Give them a try...you won't be disappointed.

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Dick
Dick
1 reviews
over 1 year ago
5 out of 5 stars

Wonderful Wine Descriptions

It's simply amazing that every day, the Wine Spies writer composes such a varied description about the wine of the day. Every day you make it sound as if the presented wine is the best wine in the world! Thanks

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Paul Anctil
Paul Anctil
1 reviews
over 1 year ago
5 out of 5 stars

Very easy to do business with

Very easy to do business with. I had a bad bottle that I purchased a couple of years ago and they refunded the purchase price with almost no questions asked. The winery did not do that. I will not buy any more wine from that winery but I will from Wine Spies!

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Dan
Dan
1 reviews
over 1 year ago
5 out of 5 stars

Love the variety

Love the variety, love the frequency of offerings, love the prices, but I especially love the vault, so you can keep my wine until my case is ready to ship. I have purchased from many on-line wine stores, including WineBuyer, Invino, Wine Express and Last Bottle, but this is my favorite!

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Michael
Michael
1 reviews
over 1 year ago
1 out of 5 stars

You are sending my latest shipment to…

You are sending my latest shipment to my son Pierre in Chicago instead of me. I tried to get you to reroute the case of Pinot but you don’t respond and you don’t have a phone. I’m thinking about ending my account with you since you don’t answer me. Too bad, I’ve been a good customer Update3/20: someone finally did get back to me and they did right by me. They rerouted the shipment back to them and sent me another case this time to the correct address. And they were apologetic. It would still be an improvement to customer service if they had a live body to cal particularly in cases such as mine where the wine is shipped to the wrong address and time is of the essence.

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Jim
Jim
1 reviews
over 1 year ago
5 out of 5 stars

Phenomenal prices

Phenomenal prices, great brand name and boutique wines coupled with fast and free shipping! What’s not to love?

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Gregory
Gregory
1 reviews
over 1 year ago
5 out of 5 stars

Always an easy transaction

Always an easy transaction Quality in all areas

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