Wine Spies

4.77 out of 5 stars
4.8
Excellent1,000 reviews

TrustScore

4.8
4.77 out of 5 stars
Excellent
5 out of 5 stars
886
4 out of 5 stars
55
3 out of 5 stars
25
2 out of 5 stars
11
1 out of 5 stars
23
1,000 reviews in total

Review summary

Wine Spies is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Worked with me on returning the wine

Worked with me on returning the wine

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Timely response and follow-up

Inquired about a shipment that was held up for a few weeks. Agent Blanc quickly responded acknowledging the situation, i...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Agent Shiraz delivers!

Agent Shiraz was very helpful and very friendly. My question was addressed right away and I got some helpful tips. Win...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Prompt response

Response was way quicker than I expected and my questions were answered to my satisfaction. Agent Blanc did a great job ...Read more

0
0
🔥 High engagement

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over 1 year ago
4 out of 5 stars

Great wines….should be shipped in a…

Great wines….should be shipped in a better box

Helpful?
Sherri
Sherri
1 reviews
over 1 year ago
5 out of 5 stars

I love everything about Wine Spies

I love everything about Wine Spies, ordering is very easy. the wine selection is great and varied. Gives an opportunity to purchase wines we might not have given a second look at. Using the locker to ship 12 bottles at no charge is awesome. I have on ocassion had to engage customer service not because of anything they did but due to questions. They have been super responsive. I have been buying from Wine Spies for over 7 years and don't have anything negative to say. Its been a great shopping experience for wine on line.

Helpful?
Steven
Steven
1 reviews
over 1 year ago
5 out of 5 stars

Always responsive

Always responsive, always have a great selection, delivery is always prompt.

Helpful?
Dominic
Dominic
1 reviews
over 1 year ago
4 out of 5 stars

Received what I ordered after 2+ weeks…

Received what I ordered after 2+ weeks waiting

Helpful?
over 1 year ago
5 out of 5 stars

Be sure to check pricing

Well I love the opportunity to try other wines and vineyards and find wine spies a great bargain. If an issue with a wine they stand behind their product and refund your money. Of course, you must be diligent and always check pricing .

Helpful?
Stephen Kuhn
Stephen Kuhn
1 reviews
over 1 year ago
5 out of 5 stars

I had an error and they corrected it…

I had an error and they corrected it promptly Thank you

Helpful?
H. Druck
H. Druck
1 reviews
over 1 year ago
5 out of 5 stars

I have been enjoying my wines from Wine…

I have been enjoying my wines from Wine Spies. I like the broad assortment of wines made available and the locker program.

Helpful?
Jane Dukes
Jane Dukes
1 reviews
over 1 year ago
5 out of 5 stars

What a Deal!

First of all, anytime you pay 50% of the going price, that's a deal! I love how I can pick and choose which wines I choose and how many of each I want. There is no pressure to follow a list of do's and don'ts. My wine, although paid for immediately upon purchase, is kept in a temperature-controlled area until my case is full and I request a home delivery. What a deal!

Helpful?
JoAnn
JoAnn
1 reviews
over 1 year ago
5 out of 5 stars

This company is the real deal

This company is the real deal. I’ve gotten the most fabulous wine at unbelievable prices. You need to be an informed consumer and look up retail prices on your own to be sure the deal is worthwhile but 90% of the time there is excellent savings.

Helpful?
Bruce
Bruce
1 reviews
over 1 year ago
4 out of 5 stars

Building a case for free shipping is…

Building a case for free shipping is great

Helpful?
Eric
Eric
1 reviews
over 1 year ago
5 out of 5 stars

The customer service was amazing

The customer service was amazing. Helped me find a wine I wanted that wasn't listed.

Helpful?
Tobin
Tobin
1 reviews
over 1 year ago
5 out of 5 stars

Favorite wine APP!!!

Great wine, buy on your own time, no pressure free locker storage, free shipping, great experience!!

Helpful?
Dan
Dan
1 reviews
over 1 year ago
5 out of 5 stars

Easy to buy, easier to drink!

Easy, convenient, always good quality wine!

Helpful?
JoeArgese
JoeArgese
1 reviews
over 1 year ago
5 out of 5 stars

I haven't received my order yet but…

I haven't received my order yet but I've been dealing with WineSpies for years and I have no complaints. When there have been issues they took care of the problem and resolved above and beyond expectations.

Helpful?
Eric
Eric
1 reviews
over 1 year ago
4 out of 5 stars

Wine pricing great, early on temperature controlled shipping

Wine prices are great. However, I don’t believe temperature controlled shipment pricing was required yet

Helpful?
SouthYankee
SouthYankee
1 reviews
over 1 year ago
5 out of 5 stars

Long time customer

I've been a Wine Spies customer for many years: before the "lockers" came into existence. Love the "locker" concept; I can add a few bottles here and there over time before shipping free. Many times, when I receive a shipment, it's like Christmas, because I have forgotten what/why I chose a particular wine..so it's a surprise!!! When I look back at the description, I remember that it was either the winemaker or the area that enticed me to buy. I can honestly say that I have never received a wine that I didn't like. The very few times I may have had a problem, it was handled quickly and satisfactorily. I highly recommend this service especially for folks who don't live in an "wine saturated" area.

Helpful?
John
John
1 reviews
over 1 year ago
5 out of 5 stars

The Value

The daily posts showing the current wine for sale are enjoyable to read about and the fact that they have a locker and they will ship for free, once the case is full which is such a great benefit.

Helpful?
Ken Perry
Ken Perry
1 reviews
over 1 year ago
1 out of 5 stars

Major fail!

Canceled my order, issue refund with no explanation whatsoever. Major fail. I still don’t know what happened.

Helpful?
over 1 year ago
3 out of 5 stars

Senior Budget

For, a senior citizen living on a fixed income, who also enjoys a glass or two with dinner, there are far too many higher priced bottles for my budget. What I have received I have very much enjoyed.

Helpful?
Mary
Mary
1 reviews
over 1 year ago
5 out of 5 stars

Wishing for More!!

Every wine we received has been terrific. I now only wish we had ordered more bottles of the especially great ones but they have been sold out!

Helpful?

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