Top job from Garden Team 3
Top job from Garden Team 3. Very neat finish, courteous and efficient. Can’t fault them.

10 months ago
Adam and Jamie turned up when they were scheduled, were polite, knowledgeable and got tje job done with no issues. Thanks
10 months ago
Thank you to Jamie and Brandon, for doing such a good job with the garden stage of our install. They were really friendly and accomodating. You can tell they want to do the best job for the customer.
10 months ago
Very quick and efficient installation of the wires in the garden. team 4 were polite and helpful. Will be glad when it’s all up and running! Many thanks
10 months ago
Team 3, cheerful despite it being the last job on a humid day! All completed and tidy. Thanks Wessex 😀
Top job from Garden Team 3. Very neat finish, courteous and efficient. Can’t fault them.
Maggie in sales Lewis in cob and Cam in cs were very helpful when I phoned up this w
Excellent service from garden install team 3 - called ahead, arrived promptly, were very flexible about the installation route (including running the cable over the garage to the rear of the house), and did a very neat job. Many thanks guys!
Mark, Jamie and Brandon were brilliant. They took care and reinstated the garden exceptionally well. The work was excellent. They were very helpful and polite and Mark explained what was happening thoroughly.
The workers were quick and efficient, they explained every step of the way, also they were friendly.
Early days yet as just been through the purchase process and waiting for installation etc. The Sales Team in general and Graham Eames in particular were very helpful and answered my questions well. Very pleasant, knowledgeable and helpful.
We called the support team for help in using our boosters. They couldn't have been more helpful. Cameron and Keiran were very knowledgeable, patient and kind. We now have internet throughout our very old cottage. Thank you very much.
Great job done by garden team 3 when they put in fibre to the house - you can't tell they were here!
The two gents who did the work, Jamie and Adam, could not have been better. Everything was quick, efficient, mess free and clearly explained. Fantastic job.
After a shaky start, the fixing was 4star. The installation with Adrian was 5 star. Very helpful efficient and informative.
Garden Team 4. Wessex Internet Garden Team 4 put in the wires to our property today. Garden Team 4 were very efficient and carried the work out quickly and to a very good standard. The fibre wire is well hidden and garden and path returned to original condition. Very nice people. Friendly and very pleasant.
We had a visit by Adam & Jamie on Monday 23 June 2025 as arranged. Everything was explained and easy to understand. Great service and well installed 👍
Garden Team 4 have just installed the cable across the garden. I must let you know that they have done a fantastic job, if you didn’t know it was freshly laid you wouldn’t know it was there. The team worked very well together all knowing what needed to happen and extremely polite. Thank you
This team arrived today on time and did a great job, particularly in view of the extremely high temperature. They were polite, competent and efficient.
Garden team 3 attended my property today. Very polite and efficient. I was worried about the cable route across my flower beds but by friendly discussion they were able to route very discreetly, and found a way across my concrete driveway. Very neat job. Well done.
Very good service and installation, no issues, a very happy customer! Recommended provider.
Adam and Jamie came this morning to connect our Internet with wessex in yeovil they where very professional, polite,chappy,and happy gents,they explained everything to us,in a way that we understood as we are not computer literate,thank you guys and wessex for a job well done.
Wessex had to clear two blockages in the duct to my house which involved digging two pits to find the problems. Adam & Jamie did a first class job and reinstated everything neatly. Fibre connection was done a couple of days later, all working fine with much better download and upload speeds.
Just had Jimmy out to do the final fix of our broadband into the house. Made a really good job of it set it all up and transferred all our devices to it. Really nice guy new what he was doing tidied up after himself and it’s working perfectly.Happy days.
We had the Garden Team 5 come out and run the cables to the property. They were really friendly and very efficient. They listened to my request on where I wanted the cable to enter the property. We haven’t had the the internet connected yet so I can’t comment on that, but the experience so far has been very positive.
Based on analysis of 30 reviews rated 1-2 stars for Wessex Internet
“Their customer service is limited and they don’t have an app to control your setting”
“Very efficient installation”
“This company is a disgrace, communication provider for rural broadband, and cannot clearly follow their business model”
“Appalling customer service”
“Our frustration and despair have been exacerbated by the utter lack of communication between sales, cable fitters, in...”
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Wessex Internet is a Dorset-based provider of full fibre broadband services, specializing in delivering ultrafast internet connectivity to homes and businesses across Dorset, South Somerset, Hampshire, and Wiltshire. The company offers a range of broadband packages, including Full Fibre Lite, Full Fibre 250, and Full Fibre 500, catering to various user needs from basic browsing to high-demand activities like streaming and gaming. Each package features different speeds and data allowances, ensuring customers can select a plan that best fits their internet usage requirements. The target market for Wessex Internet includes residential customers seeking reliable home broadband as well as businesses requiring stable internet connections for daily operations. With a focus on connecting rural communities, Wessex Internet aims to enhance the digital experience in the countryside, providing free installation and local customer support to ensure a seamless transition to ultrafast fibre broadband.
Wessex Internet receives overwhelmingly positive feedback for its installation services and customer support. Reviewers frequently praise the installation teams, particularly Garden Team 3, for their politeness, efficiency, and professionalism during the installation process. Many customers highlight the quick and tidy installation of fiber broadband, noting that the teams are knowledgeable and accommodating, making the experience pleasant. However, some complaints arise regarding connectivity issues and communication problems, with a few customers expressing frustration over delays and unresolved landline problems. Despite these concerns, the majority of users report high satisfaction with the internet speed and overall service quality. Overall, Wessex Internet is viewed positively, with many customers expressing happiness with their service.
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