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HomeWescot Credit Services Ltd Reviews
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Wescot Credit Services Ltd Reviews

1.831858407079646 out of 5 stars
1.831858407079646 out of 5 stars
1.8
|Poor|113 reviews

Last reviewed 10 months ago

TrustScore

1.8
1.831858407079646 out of 5 stars
Poor
5 out of 5 stars
22
4 out of 5 stars
1
3 out of 5 stars
0
2 out of 5 stars
3
1 out of 5 stars
87
113 reviews in total

See what reviewers are saying

Ben
BenFeatured

10 months ago

1 out of 5 stars

Pure and total harresment

Pure and total harresment

Alex
AlexFeatured

10 months ago

1 out of 5 stars

I am being harassed these days by these…

I am being harassed these days by these scammers, claiming I owe Yorkshire Water, they had no previous address of mine and tried to get me to tell them my current address. They also said I shouldn't c... See more

Paul Chappell
Paul ChappellFeatured

11 months ago

1 out of 5 stars

Always seem to pressure you into paying more money

My experience is based on multiple dealings with Wescot. Every 6 months they insist on updating your file with an affordability assessment, which is great if you need help but, it always seems to end... See more

david
davidFeatured

11 months ago

1 out of 5 stars

No compasion, dont listen, read off a script

I answered a phone call as my wife has a debt. I said i want togive you an apdate on my wife. I said she is seriously ill in hospital,she had life saving surgery last night and we dont know if she wil... See more

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Chocolate Brownie
Chocolate Brownie
1 reviews•New Reviewer
almost 2 years ago
1 out of 5 stars

SHOCKING COMPANY, they should be SUED!!

I paid off a debt with T-Mobile to Wescot IN FULL with bank statements as proof over 10 YEARS AGO!!!! It is 2024 and this incompetent bully of a company SOLD the debt to TWO debt companies: Lowell and Overdales solicitors AFTER paying them. I have NEVER had a debt in my life apart from this years ago and was issued a CCJ! I am SO MAD! All 3 companies are trying to bully and scare me to pay £400+ for something I DO NOT OWE. I can’t believe this is happening in 2024, all the reviews are proof. Today an incompetent lady called GEMMA emailed me to say they are unable to locate my account… IS THIS FOR REAL?!? I have sent my bank statement, if I receive the same ridiculous email AGAIN, I will pay money to sue this company for all the damages, harassment and incompetence.

Helpful?
reviewer
reviewer
1 reviews•New Reviewer
about 2 years ago
1 out of 5 stars

this is an awful organisation

this is an awful organisation, are they even legit? Well i’m not even 18 yet and they have been calling me for 2 years constantly saying i owe debt, I block them and they seem to always get a new number? They’re harassing me and claiming me to be someone i’m not, naming me a man under another name. LEAVE ME ALONE!!

Helpful?
customer
customer
1 reviews•New Reviewer
about 2 years ago
5 out of 5 stars

By far, the most respectful debt company out there

By far, the most understanding and respectful debt company I have dealt with. I had a bounced payment sent to Wescot, both representatives I spoke to were friendly and helpful. Many other debt companies need to take a leaf out of Wescots book. Thank you for your help and understanding.

Helpful?
MARTIN SCOTT
MARTIN SCOTT
1 reviews•New Reviewer
about 2 years ago
5 out of 5 stars

Top Drawer Service

Samuel at Wescot was very kind, very friendly and very professional. He made all the right noises and pushed all the right buttons for me. So happy to be with Wescot, they put my mind at rest!

Helpful?
Ray Sirotkin
Ray Sirotkin
1 reviews•New Reviewer
about 2 years ago
1 out of 5 stars

dispicable company

Some time ago, this company acted for a client, threatening us with court action for 'non-payment' We made it abundantly clear that the payment had been sent and that we deserved an apology. We never ever heard anything. Yes, this is some while ago, but as I scanned old mail, I was reminded of their practices. They may have improved since, but we never were acknowledged.

Helpful?
Consumer
Consumer
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

Just want to say that Lewis in…

Just want to say that Lewis in Commercial Debt was brilliant. Very professional and understanding, credit to Wescott ,

Helpful?
Mr jason Walker
Mr jason Walker
1 reviews•New Reviewer
over 2 years ago
1 out of 5 stars

need money back

need money back

Helpful?

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Stephen Kemp
Stephen Kemp
1 reviews•New Reviewer
over 2 years ago
1 out of 5 stars

Another Paypal Scam Letter

You sent me another threatening letter. Oh dear. Now reported you to the FCA, your governing body. Good luck!

Helpful?
AzTech
AzTech
1 reviews•New Reviewer
over 2 years ago
1 out of 5 stars

Fraudsters sent me debt collection…

Fraudsters sent me debt collection letter on behalf of an unknown PayPal account. Then the guy at the Wescot customer service was digging into more personal details like my past addresses etc when I called them regarding this. Reported this to PayPal instead.

Helpful?
betty couch
betty couch
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

Genuine ,Honest,The Best...

What made my experience great,this company is genuine,so don't worry about that,I paid all my cash to this company who dealt with my creditor being NatWest Banking,I got the bank off my back and now although I'm not with this bank,I went in and I got 😊 would lke to say Cheers Westcot, Thankyou

Helpful?
Hocus Pocus
Hocus Pocus
1 reviews•New Reviewer
over 2 years ago
1 out of 5 stars

Couldn’t change their mind let alone an address

Backwards. Have harassed me with letters for someone not known at my address, when corrected they refused to change they’re system because the credit file agencies who were also corrected said this person had a link to my address, despite being given the persons address, phone number and email address, they continued to send letters requesting debts be repaid to my home, they refused my complaint citing they were a member of a financial body and very la de da, yet their claim was false because credit file agencies had been informed 2 years prior that the link between this person and the person living with me were no longer. I’m amazed they haven’t gone bust when they’re given the correct whereabouts of someone and still badger the wrong people, too busy writing letters to the wrong address. I hope they go bankrupt for the hassle they have caused me

Helpful?
CHANTELLE
CHANTELLE
1 reviews•New Reviewer
over 2 years ago
5 out of 5 stars

Well you definitely are a great…

Well you definitely are a great company. Keep doing what you do BEST. Talking through what solutions you can help people with. Small little debt. Great service. Thank you kindly.

Helpful?
Kim Trotman
Kim Trotman
1 reviews•New Reviewer
over 2 years ago
1 out of 5 stars

Pleas ignore these morons

Who the hell are these people . I was going to say worse but I wasnt allowed. Keep sending letters about a PayPal debt which isn't mine and verified by PayPal. By the way they won't come to your house which one of their operators said to me, one of the times when I called them and got rather cross. They are a bunch of shallow, gutless morons..they don't have the guts to come to your house so everyone please ignore them.

Helpful?
jason hume
jason hume
1 reviews•New Reviewer
over 2 years ago
1 out of 5 stars

Terrible company

I've always tried to maintain a professional attitude to companies like this who buy debt for peanuts then normally try to help customers pay something off it however last month my wife gave our income and outgoings to a call centre operative and came to a new agreement but last week we received an email asking very very personal questions about borrowing money off family members and whether we could make that a regular thing, asking about my health and details about my lifestyle. It stinks of strong arm tactics and with the amount of people that are struggling during the current cost of living crisis I'm guessing the new owners want their investment back.

Helpful?
Jade Woodward
Jade Woodward
1 reviews•New Reviewer
over 2 years ago
1 out of 5 stars

PAYPAL SCAM IN SOMEONE ELSES NAME

I recieved a letter in someone else's name (sara eden) but to my address. Claiming they are acting on behalf of PayPal chasing a balance of £24. I've read the reviews on here and other people have rexieved exactly the same letter. This is very clear this is a scam. There is a company called Wescott but this one is spelt Wescot. BEWARE AND DO NOT PAY.

Helpful?
Gita Sanggrajka
Gita Sanggrajka
1 reviews•New Reviewer
over 2 years ago
1 out of 5 stars

I had the demand note from Wescot on my…

I had the demand note from Wescot on my address but somebody's name.I never use paypal so where did they get my address .Why do they don't check first the record whose address and whose name I had 3 consequent letter each week.Why should I pay to such fraudulent demand.Its really not fair on OAPs without any check this company sending demand note and causes stress.I really want to give '0'star if I can

Helpful?
Stephen Byrne
Stephen Byrne
1 reviews•New Reviewer
over 2 years ago
1 out of 5 stars

I owed Westcott just over £500 and the…

I owed Westcott just over £500 and the past 2 months given them £100 each month which is more than they probably receive from other people. Ran into financial problems this month and being hounded by them through voicemails. I suffer from Mental Health Problems as it is and have a failed £12k IVA to deal with as well. Westcott are making my life a nightmare!! I will change my phone number for sure

Helpful?
Ozz Brian
Ozz Brian
1 reviews•New Reviewer
almost 3 years ago
1 out of 5 stars

You are ruining my life for more than a…

You are ruining my life for more than a year now. No wonder why I will probably never have credit ever again nor have a stable income. Be taking money off my account when i have no money, pushing into unplanned overdraft from my bank which increases my bank fees and more and more into debt.

Helpful?
Tilly Lily
Tilly Lily
1 reviews•New Reviewer
almost 3 years ago
1 out of 5 stars

Stupid and lazy.

This company phones me constantly for “Jack Turner” I have no idea who he is or why they have my number. I have informed them many times I’ve never heard of him.Too stupid and lazy to do proper research.Appalling company.Reported for harassment now.

Helpful?
Runitup Ron
Runitup Ron
1 reviews•New Reviewer
almost 3 years ago
5 out of 5 stars

More help and understanding than I expected

Was trying to sort out a relatives overdraft they had built up and ignored through mental health. After some understandable legal delays, they were more than helpful and understanding, giving advise on charities we could contact. They agreed to stop any mail coming, except for quarterly updates on account status. They accepted a minimal payment untill health was better and we agreed on 6 monthly reviews. A load of stress off the mind of my relative, allowing them a greater chance of recovering. Thank you

Helpful?
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About Wescot Credit Services Ltd

Wescot Credit Services Ltd is a UK-based company specializing in debt collection and credit management solutions. With a focus on providing financial services to businesses, Wescot assists organizations in recovering outstanding debts while maintaining compliant and ethical collection practices. The company employs a range of strategies tailored to meet the needs of various sectors, including retail, telecommunications, and utilities. Wescot's clients typically include businesses seeking to enhance their credit control processes and improve cash flow through effective debt recovery. By leveraging technology and expert knowledge in the field, the company aims to deliver reliable service that fosters positive relationships between creditors and debtors. For more information on their services, customers can visit their website at www.wescot.co.uk.

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Review summary

Reviewers frequently report negative experiences with Wescot Credit Services Ltd, citing customer pain points more often than praise. Common complaints include debt, wescot, company, paypal. A smaller set of reviewers mention positives such as debt, company, wescot, service. Overall sentiment is predominantly negative based on 113 reviews and an average rating of 1.8 stars.

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Based on reviews, created with AI