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HomeWescot Credit Services Ltd Reviews
Wescot Credit Services Ltd logo

Wescot Credit Services Ltd Reviews

1.831858407079646 out of 5 stars
1.831858407079646 out of 5 stars
1.8
|Poor|113 reviews

Last reviewed 10 months ago

TrustScore

1.8
1.831858407079646 out of 5 stars
Poor
5 out of 5 stars
22
4 out of 5 stars
1
3 out of 5 stars
0
2 out of 5 stars
3
1 out of 5 stars
87
113 reviews in total

See what reviewers are saying

Ben
BenFeatured

10 months ago

1 out of 5 stars

Pure and total harresment

Pure and total harresment

Alex
AlexFeatured

10 months ago

1 out of 5 stars

I am being harassed these days by these…

I am being harassed these days by these scammers, claiming I owe Yorkshire Water, they had no previous address of mine and tried to get me to tell them my current address. They also said I shouldn't c... See more

Paul Chappell
Paul ChappellFeatured

11 months ago

1 out of 5 stars

Always seem to pressure you into paying more money

My experience is based on multiple dealings with Wescot. Every 6 months they insist on updating your file with an affordability assessment, which is great if you need help but, it always seems to end... See more

david
davidFeatured

11 months ago

1 out of 5 stars

No compasion, dont listen, read off a script

I answered a phone call as my wife has a debt. I said i want togive you an apdate on my wife. I said she is seriously ill in hospital,she had life saving surgery last night and we dont know if she wil... See more

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Lorna
Lorna
1 reviews•New Reviewer
almost 3 years ago
1 out of 5 stars

I’d give them less than one star if I…

I’d give them less than one star if I could. I’m in an IVA (which their “client”) agreed too, and yet - still harrassing for payment, calls, emails, texts and letters! No end of stress caused to me, and they just are relentless. It’s very clear they don’t care if you have an IVA or the like, the will still hunt you down and ignore the fact that the IVA is LEGALLY BINDING. And their actions are illegal.

Helpful?
Amanda
Amanda
1 reviews•New Reviewer
almost 3 years ago
1 out of 5 stars

DO NOT PAY THESE SHARKS!

DO NOT PAY THESE SHARKS!! Just received a threatening letter from them regarding some unpaid bank charges from 2010!!!!! They claim in their letter that they are acting "on behalf of their client, HSBC", which is a complete lie. Wescots have been bought by Cabot Financial, another bunch of heartless a*holes who prey on vulnerable people to pay money to them that they probably don't even owe. They buy debts, simple. They have no way of proving that you owe any money so don't pay them a penny. If they keep threatening, then ask them to provide you with a proof of debt (ie, credit agreement) and 100%, they won't be able to because they don't have them. Therefore, debt (if there is any) is unenforceable and they can do jack s**t about it. Furthermore, they have just obtained my address (that I've only lived at for a month) from DVLA, so they buy your information (and DVLA sell your information) and then harass you. PLEASE DO NOT PAY THESE PEOPLE AS THEY CAN PROVE NOTHING. Check out any website re statute barred debt and/or ask them for proof of debt. there are plenty of template letters out there. As for all these positive reviews, well, I can only assume that they have written these themselves because who, in their right mind, would take the time to write a positive review about a debt collector? They are lower than Titanic, buy debts for peanuts and then threaten people when they least need to be hassled for money. Scum. That's what they are and I don't know how anyone can work for them

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gerry
gerry
1 reviews•New Reviewer
almost 3 years ago
1 out of 5 stars

I WOULDN'T EVEN GIVE THEM A ONE STAR…

I WOULDN'T EVEN GIVE THEM A ONE STAR BUT DIDN'T GIVE ME THE OPTION. I'M NOT A CUSTOMER BUT USED TO WORK FOR THEM. PLACE IS TOXIC WITH A HIGH TONEOVER OF STAFF. I SUFFER FROM MENTAL HEALTH BUT THEY PUSHED ME OVER THE EDGE. STILL HAVE NIGHTMARES. ONLY A NUMBER AND IF YOU FAIL A CALL AUTOMATICALLY PLACED ON A PERFORMANCE PLAN. MANAGERS DON'T CARE. MY TEAM LISTENED TO A CALL I FAILED EVEN THOUGH AN EXPERIENCED CALL HANDLER SAT BESIDE ME ONLY TO FEEL NO SELF WORTH. IF YOU ARE DUE TO START AT 8.00AM FORGET BEING THERE FOR THAT TIME AS YOU NEED TO LOAD VARIOUS SCREENS WHICH CAN TAKE UP TO TEN MINUTES BEFOREHAND. ALSO IF YOUR SHIFT FINISHES AT 8.00PM AND TAKE A CALL AT 7.59PM IT MAY LAST FOR UP TO ANOTHER HOUR. NO WORK LIFE BALANCE AND CONSTANTLY SCRUTINISED FOR TOILET AND LUNCH BREAKS. FEEL SORRY FOR CUSTOMERS WHO HAVE TO DEAL WITH THEM AND WORK WITH THEM!!! I DIDN'T HAVE THE OPTION TO DATE OF EXPERIENCE BUT THIS HAPPENED IN 2019. THIS HAS TAKEN THIS TIME FOR ME TO DO THIS AS I AM EXTREMELY UPSET.

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daniel young
daniel young
1 reviews•New Reviewer
almost 3 years ago
5 out of 5 stars

I've been paying debt with these for…

I've been paying debt with these for awhile now. Not had any issues. They send me a letter every April offering me a one of payment. But I'd rather just keep paying what I am. To clear it off. They seem friendly on phone. When calling.

Helpful?
JustAnswer Customer
JustAnswer Customer
1 reviews•New Reviewer
about 3 years ago
1 out of 5 stars

Dreadful company

Dreadful company, in particular the Saltcoats branch. High staff turnover always a red flag. Avoid this place.

Helpful?
Tony
Tony
1 reviews•New Reviewer
about 3 years ago
1 out of 5 stars

This is a message for anyone and…

This is a message for anyone and everyone out there about how to deal with wescot and the likes of them. Remember this country is run on consent so don’t own up to anything until they prove there claim against you is lawful(99% of the time it’s not)which they will not be able to do. Right to start with no-one is under any legal obligation to deal with wescot they have absolutely no jurisdiction over anybody.a lolly pop man has about as much power as this lot. because they are a 3rd party which whom(you) do not have a contract with you need to ask them for details of where they got your details from.file a complaint to the financial omnibudmen and tell them your gpdr has been breached!data protection in easier terms. deal with them via e mail.keep copies and send the message also to a verified inbox to say the e mail has been delivered and opened. go onto company house and find out ceos names and then address them by their full names asking for proof of claim. Wescot can’t be held accountable for harassment or malicious communications but real living names can,so always address them in writing with there full names then this way they can and will all be held accountable for harassment, malicious communication data protection breaches without any proof of claim. Ask them to provide you with proof of claim(so that being the original debt to the original debtor contract)ask them that you want to see deed of assignment.the debtor will sign the debt over to the buyer wescot if they can provide one which they will not be able too 110%. they buy you’re personal information tricking you into thinking you owe money when actually when that debt was taken on by the likes of wescot it was actually wiped clean and paid out via an insurance policies .hence why you all get a dip in your credit rating shortly after. When a debt is passed on that debt is wiped clean and the money owed to that company is paid back via insurance policies.your be paying that debt twice if you contract with these vermin.that’s how these companies thrive.tricking and scamming people! these companies then breach data protection gdpr buy purchasing your personal information for money which in itself is an unlawful act and is harassment and malicious communications sending letters that makes one(you) feel anxious or threatened in anyway. Don’t contract with them ask for proof of claim and deed of assignment.they will claim like they all do that you yourself need to go into court to get one but as soon as you do that you’ve contracted with that company. Get educated people because they are literally like rats feeding off alive bodies.

Helpful?
R S
R S
1 reviews•New Reviewer
about 3 years ago
1 out of 5 stars

ITS A SCAM

ITS A SCAM! DO NOT GIVE THEM ANY MONEY! RECEIVED A LETTER SAYING WE OWE £100 TOWARDS WATER RATES FROM 2020, ASKING US TO CONTACT THEM ASAP AS FAILURE TO DO SO WILL RESULT IN FURTHER ACTION. WE HAVE PHONED THEM TO ASK FOR PROOF OF THIS SO CALLED DEBT!

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TrustPilot Scam Exposed

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R.W.
R.W.
1 reviews•New Reviewer
about 3 years ago
1 out of 5 stars

DO NOT TRUST WESCOT!

Back in 2012 I got into debt,but I got it written off with a Debt Relief Order. On March 7th this year I got a"payslip"letter from Wescot,and after that I got another letter saying I owed nearly £3000.I knew it had been covered by the DRO so I got in touch with a local money advice charity,I also contacted the Insolvency Service and they kindly sent me details of the date and ref number of the DRO. I passed these to the advice charity,who wrote to Wescot.Surprise surprise,Wescot have now withdrawn the client account for the alleged debt,and the balance is now zero. So,my advice to anyone who gets letters etc from Wescot would be to contact a money advice charity..NOT one of the firms that will charge you for advice. The one I used is part of Community Money Advice and have branches in various parts of the country if you search their website. WESCOT ARE SCAMMERS,DON'T BE AFRAID OF THEM!

Helpful?
Naj B
Naj B
1 reviews•New Reviewer
over 3 years ago
1 out of 5 stars

SCAM DON'T PAY

I am writing this review on behalf of my mum who is a pensioner & is not very good with this type of thing..my mum has now had three letters from this company claiming that they are collecting a PayPal debit my mum is elderly & doesn't even have a PayPal account..The name on the letters are not my mum's name but the address is correct..we will not be paying them a penny..But all these letters are causing my mum distress & worry what she doesn't need at her age I have reported them to fca & am waiting for a response from them

Helpful?
Trevor Smart
Trevor Smart
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

Very professional company

Very professional company, they helped me pay off my tesco loan and were excellent to work with. Now I am debt free thanks to westcott

Helpful?
Geoff Hale
Geoff Hale
1 reviews•New Reviewer
over 3 years ago
1 out of 5 stars

Update of note 30/11/22. Paypal/ FCA investigation

Further to my adverse review dated 30/11/22. Paypal has now replied to our notice under the Data Protection Act 2018 when we sought to see ANY letters, e mails and notes of telephone discussions between themselves and Wescot. Their reply simply says that they have had NO contact whatsoever from Wescot in respect of our name. So they have nothing to send on to us. The Vice President of Paypal is we understand taking this matter forward with the relevant financial authorities to ascertain exactly what has been going on with all these letters from Wescot.

Helpful?
Megan Malone
Megan Malone
1 reviews•New Reviewer
over 3 years ago
1 out of 5 stars

SCAMMERS IGNORE ANY CALLS/LETTERS !!!!!

SCAMMERS IGNORE ANY CALLS/LETTERS !!!!!

Helpful?
Perry Curtis
Perry Curtis
1 reviews•New Reviewer
over 3 years ago
1 out of 5 stars

Absolute scam, DO NOT GIVE THEM A SINGLE DETAIL SCAM

Absolute scam, PLEASE PLEASE DO NOT GIVE THEM ANY SINGLE DETAILS!!! The 5 star reviews on here are written by the company to trick you. They are parasites trying to scam people over Xmas if things are not hard enough already. DO NOT GIVE THEM A SINGLE DETAIL, PUT THE HORRIBLE LITTLE PAYSLIP LETTER IN THE BIN.

Helpful?
Kiki Piątkowska
Kiki Piątkowska
1 reviews•New Reviewer
over 3 years ago
1 out of 5 stars

Scammers

Scammers! Sent me a letter about a made-up debt to paypal, asking to pay them money! Maybe if enough people report them, these disgusting crooks will get shut down.

Helpful?
Lewis Mackay
Lewis Mackay
1 reviews•New Reviewer
over 3 years ago
1 out of 5 stars

Scam harassment company

Scam harassment company, they'll find your details somewhere (not even up to date details as people at a place I used to live years ago get harassing phone calls asking for me) then go on and on about how you owe money in voicemails even when you've had no accounts that they could possibly have bought the debt for. Very shady company and I would report them as soon as you get a call.

Helpful?
James
James
1 reviews•New Reviewer
over 3 years ago
1 out of 5 stars

Harassing calls

Harassing calls. Silent line, then eventually a robot "message" for somebody with my first name and only the initial of my last name. Seems like a total phishing scam where they phone loads of numbers to see if they get lucky with somebody who has debt and a name that fits. I have no debts that I've defaulted on, and no genuine lenders have asked for money. Total scammers. Update - now received a text saying they now "manage" my PayPal account, and need me to call them to let them "know how we can help". Apparently they will send me a link separately in a few days for me to fill in a form. Absolutely stinks of fraud. Another update - received a letter in the post saying that the debt is for a very small amount, the kind you would be inclined to pay just to get rid of them. If they contact me again, will be reporting to trading standards, the FCA, and the police for harassment.

Helpful?
Monika
Monika
1 reviews•New Reviewer
over 3 years ago
5 out of 5 stars

Amazing Customer Service

Amazing Customer Service. Spoken to Katie on several occasions and she always goes above and beyond to provide the best service. My journey to go debt free is much easier thanks to her, as I have a plan in place and I know I can call Wescot if anything changes and they try their best to help.

Helpful?
Elena
Elena
1 reviews•New Reviewer
over 3 years ago
1 out of 5 stars

This company has been harassing me for…

This company has been harassing me for 6 months now with letters and calls I set up a direct debit with them and they are still harassing me after checking trust pilot I will not send them money again

Helpful?
 Beks Rothnie
Beks Rothnie
1 reviews•New Reviewer
almost 4 years ago
1 out of 5 stars

I am disgusted that I have to give this…

I am disgusted that I have to give this bunch of criminals one star to even post a review! They need to be closed down by the FCA immediately! Got home to post from them asking for me to call them, no real letter or explanation and I know I have no unknown or unpaid debts. On the phone they admit it is nothing to do with a debt but they want to confirm a previous address. I tell them it's none of their business and they have no right to that information, I want no further contact and they are to wipe anything regards me from their records. They agree they have to do this. Cannot help but think someone more vulnerable would have been caught out. These are the lowest of the low, the FCA needs to refuse to regulate them any longer and force them to stop trading. Money saving expert and other sites are full of info on their dodgy behaviour and fishing.

Helpful?
Max Tuk
Max Tuk
1 reviews•New Reviewer
almost 4 years ago
1 out of 5 stars

Scammer company

Scammer company. It is sad. Government allow post scam to run like this. It is going to bin.

Helpful?
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About Wescot Credit Services Ltd

Wescot Credit Services Ltd is a UK-based company specializing in debt collection and credit management solutions. With a focus on providing financial services to businesses, Wescot assists organizations in recovering outstanding debts while maintaining compliant and ethical collection practices. The company employs a range of strategies tailored to meet the needs of various sectors, including retail, telecommunications, and utilities. Wescot's clients typically include businesses seeking to enhance their credit control processes and improve cash flow through effective debt recovery. By leveraging technology and expert knowledge in the field, the company aims to deliver reliable service that fosters positive relationships between creditors and debtors. For more information on their services, customers can visit their website at www.wescot.co.uk.

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Review summary

Reviewers frequently report negative experiences with Wescot Credit Services Ltd, citing customer pain points more often than praise. Common complaints include debt, wescot, company, paypal. A smaller set of reviewers mention positives such as debt, company, wescot, service. Overall sentiment is predominantly negative based on 113 reviews and an average rating of 1.8 stars.

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Based on reviews, created with AI