Do not use Waves at Tesco Charlwood
It took 90 minutes for a clean inside and out. The car was still dirty inside and not much better outside. I took photos to prove it but you can’t post photos on this site. Absolutely the worst car wash ever!

10 months ago
I was very pleased with the service at Waves Reading
It took 90 minutes for a clean inside and out. The car was still dirty inside and not much better outside. I took photos to prove it but you can’t post photos on this site. Absolutely the worst car wash ever!
My boot was full and the car was essentially clean, apart from three bird droppings. They washed and didn't even have to hover. £25 pounds, in simple words theft. I won't return.
DISGRACEFUL!!! BRACKLEY INSIDE TESCO YARD...SURE IF BOARD SAYS £30 FOR GOLD WASH THEY CANT TELL YOU ITS GONE UP TO £35. THE MOST EXPENSIVE I'VE SEEN ANY WHERE. HAD TO TAKE IT AS I WAS RUNNING LATE WHAT I GOT BACK . WELL. YOU MIGHT AS WELL CHUCK THE DIRTY WASHING UP BOWL OVER THE CAR AND DRY WITH AN OILY RAG. SMEARS EVERY WHERE. NOT VISIBLE TILL IN OPEN SUNLIGHT!!!! STILL DIRT EVERY WHERE!! DISGRACEFUL..😡😡😡😡😡 LAST TIME I EVER USE THESE CROOKS !!!!!!!😡😡😡😡 AVOID !!!!!!!!
I went to my local Waves in Tesco near IKEA, this morning 18 May. I asked for a in and out wash on a Tesla model 3, the manager looked at it and said £30! I was so shocked I said £13! He said no £30. I told him that absolutely disgusting to over charge and rip customers off like that. I took my car to Asda Park Royal for same requested service for £13.
I left my car to be washed at Waves in Sainsburys Hampton. When I got home I discovered they had smashed the pain work on the back of my car. The CCTV footage showed this was not present when I left the car with them. I have taken it to 2 garages now who have advised me they did not only lift the paint work with the jet wash as they suggested. They must have also had an accident with my car as the paint is smashed. I have contacted waves and they failed to communicate with me other than to say it is a franchise. There has been no compensation for car damage.
My car was cleaned inside and out to a very high standard the staff where very polite and friendly I will be taking my car back there to have it cleaned again
Waves in St Helens Tesco store, we visited the clean was poor and a total rip off they were rude and not nice guys at all. Also we had £40 in glove compartment this was stolen by them. We went back and we were told to go away. Don't go there.
My partner and I used the waves car wash site in the car park of Tescos's store on Tadcaster Road, York YO24 1LW on Friday 28/04. We received excellent customer service and a thorough job was done on both the inside and outside of the car. Would definitely recommend.
Today at Tesco's Fratton Portsmouth I had unfortunately the not so pleasure in being thrown verbal abuse from your manager who runs the car cleaning business within Tesco's car park. Approx. @ 2pm I came back from my shopping in Tesco's when All of the sudden a man started to shout at me. He came across with such anger and violence I was close in recording the incident on my mobile phone for proof. This angry aggressive person shouted at, what are you look at, I replied back saying in a calm collective way, Notice this car has parked in two bays taking up a parking space. He started to raise his voice in such a way I did feel extremely threatened. He shouted at me like he was about to hit me which I was going to call the police, instead, I went in to Tesco's and they gave me this email to contact you regarding this incident. He said that is his car and he can park like that if he wants too. i then politely said that, that's not nice if someone needs a parking space, he then came up to me with such anger I had to step back. He then aggressively told me to come here and I will show you a sign and then you do not tell me I do not know the rule. The sing only stated that each parking bay is allowed 3 hours free only, no where does it mention that he or anyone else for that matter is allowed to park in two spaces. Then he looked at me with the worry that he was about to do something which I felt I had to walk backwards just incase he was going to do anything. He then said, don't you come here and tell me that I cant park here as I am allowed to park in two spaces, then he shouted at me ad said the words, p... off you idiot. There is one thing where someone tells you do go away, but when someone comes across with such anger and hate, that is another. I will also now report this behaviour to the police for there records, as my concern is that he will and have done treat other people the same way. I sat in my car and notice how he is towards his staff again, with hate and anger and that is not something a so called manager should behave. If this is how your company likes to have managing the business, then that is a worry for many reasons. Let's hope this aggressive person doesn't hit anyone, as this is how I felt today. For your information, the car registration number of the vehicle in mind which is owned by the aggressive person within this email is as follows: Audi DF19 YPD
Brilliant service used for the first time today, so good I’m taken my other car back to be done today.
Waves Ashford (Middx) Tescos were amazing. Amelida was pleasant and helpful and on my return presented me with a spotless shining vehicle. The canvas roof clean was impressive with all the mould and dried dirt removed. Amelida even went round again, reapplied the roof protector and polished off any minor water drops that had dried on the body work. Top marks for a fantastic wash and service. I'll definitely go back.
The Waves Team at the Tesco Ashford, Surrey site did a great job! My little old A class was frankly an embarrassment inside and out. I opted for the £60 platinum option, and while I may have been able to get it done cheaper elsewhere, given the state cleaning neglect it was value for money. I came back at the agreed time to find it lovely and shiny, all the door sills clean and the interior sparkling and vacuumed in all those hard to get at places. Other waves sites seem to be getting bad reviews, but the Ashford, Surrey team did a superb job and I'll be taking the little car back to them. Good Job the Asford team!
Paid for platinum- car returned with dirty wheels, trims not done Poor service, avoid
Scunthorpe Waves at Tescos. Went for a booked appointment and rude man wanted extra money as he said there were dog hairs in my car boot. I don’t carry a dog in my boot nor never have. He just wanted to charge me more. Don’t go unless your car is clean to start with. Sort of defeats the object really. Oh and it cost me a £5 to waste the fuel as I didn’t take him up on the extra £15 he wanted to charge me and I paid through the app, so where does the extra £15 go????
Waves at Whitfield Tesco Dover. They never dried the car properly and didn't use the window cleaner spray the guy just squeezed the dirty water out of a cloth he'd used on the car and wiped the windows. Then tried to charge me £11 instead of the usual £10. Last time their card machine wasn't working and made me go to a cashpoint. He said £10. So if it's cash it's £10 but if it's card it's £11. Really? When I mentioned he hadn't used the window cleaner he said 'if you like I can do it now' I shouldn't have to ask. I told him not to bother but I wasn't paying him more than £10. There is no consistency in either the wash or the price it all depends who serves you.
They ripped my me off, charge the £30 for bronze car wash. I drove away, realising how much I paid them. They send me an automated we see that should’ve been £21. Do not trust this company
Don't touch with a barge pole. Took my car there, requested they don't use a pressure washer because of paint bubbling. They used one anyway and completely knackered the ABS sensor - now failed MOT. AVOID! AVOID! AVOID!
Used Waves at Tesco in Poole. Great service. Car looked fantastic. Not bad for £35. Thanks guys 👍
I paid £34 for the Gold (exterior and interior) and was quite satisfied.
Paid £60 for the full monty,washing and cleaning inside and out. Seats still had staining,there was still dirt and bits under the bench seat at the back,front alloys still stained,my electric wing mirrors no longer close up when locking the car and if you try to alter them inside,they either flip closed or flip open but don't work properly.. My CD player also does not work anymore and keeps saying error and unable to eject CD. I won't be using them again.
Based on analysis of 325 reviews rated 1-2 stars for Waves Car Wash
“Service here has gone down so badly over the past couple of months, to a point I'm now boycotting the whole firm”
“Service here has gone down so badly over the past couple of months, to a point I'm now boycotting the whole firm”
“I went to waves car wash at Tesco near Laindon to get my bmw 4 series coupe washed”
“I went to waves car wash at Tesco near Laindon to get my bmw 4 series coupe washed”
“Tesco broadfields Aylesbury”
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Waves Car Wash is a UK-based service dedicated to providing high-quality hand car wash solutions. The company offers a range of car wash services designed to meet the needs of individual vehicle owners and businesses alike. Customers can choose from hand washing, detailing, and self-service options, ensuring flexibility and convenience tailored to their preferences. The company focuses on delivering an efficient and thorough cleaning experience, appealing to car owners who value the upkeep and appearance of their vehicles. Waves Car Wash is committed to maintaining high standards of service and customer satisfaction, making it a reliable choice for both personal and commercial vehicle care. For more information on services, prices, and opening hours, customers can visit the official website at www.wavescarwash.co.uk.
Waves Car Wash receives a mixed response from customers, with a significant number expressing dissatisfaction. While some reviewers appreciate the efficiency and quality of service, particularly at locations like Tesco Leigh and Langdon Hills, many others report serious issues, including damage to their vehicles and inadequate cleaning. Complaints frequently mention poor wash quality, with several customers noting that their cars were left dirty or scratched after service. Additionally, the pricing structure appears to frustrate many, with claims of hidden fees and inconsistent charges based on the vehicle's value. Despite a few positive experiences highlighting friendly staff and satisfactory results, the overall sentiment leans heavily negative, as many customers advise others to seek alternative car wash services.
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