The staff Mrs Claire very friendly and…
The staff Mrs Claire very friendly and helpful. also very response to the customer. high recommend. thank you once again Claire. well done

Over a year ago
Very helpful and clear details, quick and fit around my availability
Over a year ago
Sammie Eskowitz was great, our renewal was explained well and completed very efficiently.
Over a year ago
Claire B is great! Very knowledgeable and helpful. Would highly recommend the guys at Watt.co.uk to help save you ££££s
Over a year ago
Sam was very helpful and has found me deal saving me loads
The staff Mrs Claire very friendly and helpful. also very response to the customer. high recommend. thank you once again Claire. well done
Shocking - this company misrepresented who they were (my existing supplier) and lied to me about the current variable rates with my existing supplier. This is costing more than if I had gone direct to the supplier. Their attitude when challenged on my second call was poor and unhelpful. Their complaints email address does not work.
Terrible customer service
The contact form on the website is not working, sent several emails got no reply. Call for an hour, no response. Terrible customer service
Had a fantastic experience dealing with Dominic – a really polite and helpful guy. Despite the process a bit prolonged from my side he remained consistently polite and helpful throughout.
Easy and informative process
Claire Bird has been outstanding. Sending quotes when asked for and excellent/ Brilliant with assistance and support when we made a decision to make the process very easy for us transferring.
Claire couldn’t have been more attentive or helpful. She kept in regular contact and even called to tell me she’d got me a better deal. I couldn’t have been happier
cold calling and badgering when told not interested
The people are very helpful and polite , Very professional Company, Highly recommanded
Claire provided an excellent service from start to finish. Will definitely use in the future
How I hate the way the utility market is organised. Claire at Watts speaks The Kings English so she is easy to follow. There was no bull just straight forward with facts so much easier. Thank you for your input. Ashley
Really great client service from Claire Bird, understood our needs and managed all aspects of our utility contracts super quick and without fuss. Great help.
Claire helped to get me a cheap energy deal. The process was fast and not complicated. She was very nice and professional
easy and quick talking to these people
Claire was very positive and clear and helpful.
I have been in contact with Claire B a few times and she always so happy to help with any enquires I have and always manages to find the answer.
Very helpful.
Helpful friendly She understand what I needs thanks
Claire made changing providers very quick and easy she was very helpful and experienced.
Based on analysis of 15 reviews rated 1-2 stars for Watt Utilities
“Terrible customer service - came across well at time of sale - not they have incorrectly signed me up to two contract...”
“Scam cold call”
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Watt Utilities is a UK-based company specializing in the comparison and switching of business utilities, including electricity, gas, water, broadband, and telecommunications services. The company provides a platform for businesses to easily compare various utility providers and obtain fast online quotes, or they can reach out to expert advisors via phone at 0161 833 8661 for personalized assistance. Targeting small to medium-sized enterprises, Watt Utilities aims to help businesses save on their monthly utility bills by simplifying the switching process and offering independent advice on the best tariffs and contracts available. Their knowledgeable team conducts thorough market research to ensure clients receive the most suitable and cost-effective utility solutions for their specific needs.
Watt Utilities receives high praise from customers for its helpful and knowledgeable staff, particularly Claire and Sophie, who are frequently mentioned for their efficiency and clarity during the renewal process. Reviewers appreciate the quick response times and the absence of hard sales tactics, making the experience feel open and transparent. Many highlight the significant savings they achieve through the service, with several noting that the team actively seeks out the best deals for them. However, a notable portion of reviews expresses dissatisfaction with the company's customer service, particularly regarding call handling and responsiveness. Some customers report frustrations with the service quality, indicating that improvements are needed in this area.
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