Watt Utilities Reviews

Sophie Oakes was very helpful, quick and pleasant to deal with.

Claire was efficient and effective. Nice lady to deal with and always communicated quickly. Knows her stuff

The customer service was great. Claire Bird was very helpful and explained in great detail

Jennie Murphy did an excellent job with the renewal process.

Sophie Oakes has gone above and beyond. I can not fault her at all. I have actually trusted her with all my energy accounts. Nothing is too much trouble. Her help has been invaluable and saved me so much headache and stress. Her advice has been invaluable too. She deserves a bloody good bonus. Thank you Sophie

fantastic very helpful

Claire made this process very easy. I DO easy!

Claire Bird was very helpful and efficient. Hopefully the new contract will be a great improvement and much cheaper than our previous one.

More than likely they are scammers, esp being based in Manchester.

Claire was great

Claire made everything straight forward and was very efficient and helpful.

Got a call from them, asking for personal information and leading me to believe it is EON who are calling me and offering me a better plan. That's not a way to do business!

Claire was absolutely brilliant. Warm , friendly but very professional throughout.

Clair Bird is exceptionally good at her job. She gathers all the information for you and then talks you through the process. I have been dealing with Clair for a few years now and will continue to deal with Clair in the future.

well, deep breath i have no word to describe how watt utilities are really professional, my 5 stars for keira she is incredible very helpful, humble she is always there to help and give the best advice she a great assets for watt

Claire was great as always, can totally rely on her!

Professional No hard sell just a clear presentation of the tariffs

Terrible customer service - came across well at time of sale - not they have incorrectly signed me up to two contracts for properties I don't own they won't help, won't call back and have no interest at all in my now having been charged £2000 and counting on illegal bills. Truly incompetent and amazingly uncaring - Be very careful if dealing with Watt. I'm mindful about leaving bad reviews and the consequences for the business so this is not posted lightly, I'm really at my wits end with their lack of service now I'm a customer and would not want anyone else to experience this. I have been told the compliance team will help me, since November 2023 I've had not a single call or email from this team. When I called one day asking I was told entire company was a lunch, apart from this poor sole answering the phones. It simply shouts of con type company with terrible codes of conduct and a true lack of professionalism or capability. Be warned.