Over a year ago
Very helpful and clear details, quick and fit around my availability
Over a year ago
Sammie Eskowitz was great, our renewal was explained well and completed very efficiently.
Over a year ago
Claire B is great! Very knowledgeable and helpful. Would highly recommend the guys at Watt.co.uk to help save you ££££s
Over a year ago
Sam was very helpful and has found me deal saving me loads
Sophie was such a pleasure to talk to, not only did she help with one thing but went out of her way to help with another when I asked Keep up the good work Sophie, you will do very well Thank you again
Claire was extremely polite and helpful sorting out our electricity contract and deserves credit.
Very helpful gave clear and prompt advice. Honest and efficient. Have used Watt Utilities for a long time.
helpful and quick
Working with Sophie has been a pleasure. Easy to deal with, no pushy sales pitches. Conversation very free flowing and not scripted which is a bonus. To the point and quick.
Sophie was very efficient and communication was great!
Claire Bird was amazing from start to finish. Made the whole process so easy and got me a great price.
Friendly, knowledgeable, no-nonsense.
Our Broker, Claire, contacted us in plenty of time before our contract renewal date, and provided numerous alternative quotations and choices, together with helpful information. She then emailed the appropriate application forms etc straight away. We are very impressed with the efficient and professional service provided.
Claire Bird was very helpful at every step. We feel confident that we have a good deal for our electricity supply.
Scam cold call. false information. lies and trying to take on my utility account from British Gas Lite. offers suspiciously low prices. always use MSE or other price comparison site to get best prices...
Good experience over the years with Watt Utility
Claire was very helpful and guided me through the process, she obtained the best deal for us, which is great and has processed everything and explained how it works. Very satisfied with the service.
We found that the process of updating our rates was very efficient and easy to change.
Spoke to the lady over the phone about renewal of contract, she was helpful, punctual and clear, poor lady has a cough and tried her best to help, other than that, all and all a very very helpful interaction.
Sophie was very helpful in sorting out my new contract & was always quick to respond to my emails.
We have used Watt for years and they always find us the best deal, thank you once again Claire :)
Very prompt and polite service and happy to discuss via email for speed when times are busy
Great experience with Watt Utilities - got a really good rate for my gas and electric. Customer service was excellent! Really pleased and would recommend!!
I have been cold called by this company three times, each time they have represented themselves as acting for the utility company, when in fact they are brokers looking to trick consumers into renewing through them in order to secure a commission. Dishonest miss-selling at its worst.
Based on analysis of 15 reviews rated 1-2 stars for Watt Utilities
“Terrible customer service - came across well at time of sale - not they have incorrectly signed me up to two contract...”
“Scam cold call”
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Watt Utilities is a UK-based company specializing in the comparison and switching of business utilities, including electricity, gas, water, broadband, and telecommunications services. The company provides a platform for businesses to easily compare various utility providers and obtain fast online quotes, or they can reach out to expert advisors via phone at 0161 833 8661 for personalized assistance. Targeting small to medium-sized enterprises, Watt Utilities aims to help businesses save on their monthly utility bills by simplifying the switching process and offering independent advice on the best tariffs and contracts available. Their knowledgeable team conducts thorough market research to ensure clients receive the most suitable and cost-effective utility solutions for their specific needs.
Watt Utilities receives high praise from customers for its helpful and knowledgeable staff, particularly Claire and Sophie, who are frequently mentioned for their efficiency and clarity during the renewal process. Reviewers appreciate the quick response times and the absence of hard sales tactics, making the experience feel open and transparent. Many highlight the significant savings they achieve through the service, with several noting that the team actively seeks out the best deals for them. However, a notable portion of reviews expresses dissatisfaction with the company's customer service, particularly regarding call handling and responsiveness. Some customers report frustrations with the service quality, indicating that improvements are needed in this area.
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