Watt Utilities
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Incompetent and will not help when it goes wrong.
Terrible customer service - came across well at time of sale - not they have incorrectly signed me up to two contracts for properties I don't own they won't help, won't call back and have no interest at all in my now having been charged £2000 and counting on illegal bills. Truly incompetent and amazingly uncaring - Be very careful if dealing with Watt. I'm mindful about leaving bad reviews and the consequences for the business so this is not posted lightly, I'm really at my wits end with their lack of service now I'm a customer and would not want anyone else to experience this. I have been told the compliance team will help me, since November 2023 I've had not a single call or email from this team. When I called one day asking I was told entire company was a lunch, apart from this poor sole answering the phones. It simply shouts of con type company with terrible codes of conduct and a true lack of professionalism or capability. Be warned.