Pav
1 reviews•New Reviewer
about 2 years ago
Good experience
Nice selection. Delivered quickly, all arrived as ordered.
Helpful?
TrustScore
4.8
Excellent
96
5
1
1
2
105 reviews in total
Over a year ago
The wines we have tried are great and the delivery was really good.
Over a year ago
Usual excellent service, great comms keeping me informed about a minor delay in delivery. My 'go to' supplier for alcohol free wine!
Over a year ago
Absolutely superb personal service as always. The team at Waterside Wines can never ever do enough to make your experience of buying fantastic wine such a pleasurable experience. Introduced us to so m... See more
Nice selection. Delivered quickly, all arrived as ordered.
Excellent customer service. Very prompt delivery. Definitely recommend.
Good price and quick delivery.
Spot on service and super wine
Great wines and super value
Excellent service
First time I used Waterside and I found it a good experience. My only issue was the website allowed me to buy more bottles of a wine I was very keen on, than they had in stock. To their credit I was contacted quickly (after three attempts - my fault not theirs) and informed and a compromise was reached and I ended up with some other rather nice wines. Will use again.
Wines are of fantastic quality and the delivery is 1st class
Very good service. They kept me informed as to the progress of my order at all times.
Great customer service, and really fast delivery.
Ensured delivery asap
Very helpful and prompt service, plus delicious wine! Thank you.
Andrew and his team are absolute stars. We had been searching for a particular wine that’s absolutely outstanding and Waterside are one of the very few to stock it. Andrew couldn’t do enough to help and we had 6 bottles the very next day. Incredible service, super friendly and knows his wine inside out, we also had some fantastic recommendations and will be back. Thanks Andrew.
Excellent good communications throughout , didn’t quite have enough of the Prosecco I wanted - so subbed 2 Bottles for a very nice alternative. Will definitely be ordering from Waterside Wines again 🙂
Great website loads of choice easy to use very fast delivery and well packaged products. Fully informed through out Highly recommend from a returning customer
Super Service, freundlich, kompetente Mitarbeiter. Gute Weinempfehlung.
Huge thank you to Andrew for the exceptional customer service and for helping to fulfill a last minute large order for a wedding client (based in Manchester!). I can’t fault the service and will definitely be using Waterside Wines again and recommending them to anyone who needs specialist wines. Thank you!
Great company Great service Great wine Proper people
Great service from waterside wines, sent a couple of emails as had a query and got very quick response. Changed my collection to delivery with no hassle at all. Very good service oh and the wine was lovely. Will be using again.
Great service.
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Waterside Wines is an online retailer specializing in a diverse selection of wines sourced from both renowned vineyards and boutique wineries around the globe. The company offers a carefully curated collection that includes everything from classic varietals to unique, lesser-known options, catering to wine enthusiasts and casual drinkers alike. Customers can expect to find a range of products, including red, white, sparkling, and de-alcoholized wines, as well as a variety of Champagnes suitable for all occasions. The target market for Waterside Wines includes individuals looking to purchase exceptional wines for personal enjoyment, gifts, or special events. With its user-friendly website, customers can easily browse new arrivals and explore various categories to find the perfect bottle to suit their preferences and budgets. The company emphasizes customer service, providing assistance and advice to help customers make informed choices in their wine selections.
Waterside Wines enjoys a stellar reputation among its customers, boasting an impressive average rating of 4.8 out of 5. Reviewers consistently praise the excellent service, highlighting the personal touch and prompt communication, especially in cases of delivery delays. Many customers express satisfaction with the quality of the wines, noting favorites like the le Clive prosecco and Farfalle Pinot Grigio. The delivery is frequently described as speedy and well-packaged, contributing to a positive purchasing experience. However, some consumers voice concerns about the exorbitant carriage charges, which detracts from their overall satisfaction. Despite this criticism, the overwhelming majority of feedback remains positive, reflecting a strong preference for Waterside Wines as a go-to supplier. Overall, the sentiment is highly favorable.
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