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HomeWatermead Dental Reviews
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Watermead Dental Reviews

4.94949494949495 out of 5 stars
4.94949494949495 out of 5 stars
4.9
|Excellent|99 reviews

TrustScore

4.9
4.94949494949495 out of 5 stars
Excellent
5 out of 5 stars
97
4 out of 5 stars
1
3 out of 5 stars
0
2 out of 5 stars
0
1 out of 5 stars
1
99 reviews in total

Review summary

Watermead Dental consistently receives high praise from its patients, boasting an impressive average rating of 4.9 out of 5. Reviewers frequently highlight the friendly and professional staff, noting that dentists like Nisha and Rushina Patel provide excellent care, especially for children and those with anxiety about dental visits. Many customers appreciate the calming atmosphere and the thorough explanations given during procedures. However, there are some concerns regarding appointment scheduling, particularly when it comes to emergency visits; one reviewer mentioned a negative experience related to their son’s emergency appointment. Despite this, the overwhelming sentiment remains positive, with most patients expressing satisfaction with the service and care they receive. Overall, Watermead Dental is regarded as a top choice for dental care.

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Based on reviews, created with AI

See what reviewers are saying

Pam Jobling
Pam JoblingFeatured

9 months ago

5 out of 5 stars

Been to watermead dental today to see…

Been to watermead dental today to see Jo the hygienist she is a lovely person very caring and always asks if your ok cannot fault them always very welcoming

luckycat2
luckycat2 Featured

9 months ago

5 out of 5 stars

Every member of staff goes out of their…

Every member of staff goes out of their way to make sure that one is at ease and I always feel welcome whenever I visit even if it's just my six monthly check or occasionally an emergency appointment... See more

Jan
JanFeatured

9 months ago

5 out of 5 stars

Promt and thorough examination

Promt and thorough examination. Clear explanation of the problem and costs involved. Friendly staff throughout.

janet kitching
janet kitchingFeatured

9 months ago

5 out of 5 stars

Excellent treatment both from the…Team Work

Excellent treatment both from the dentist and the hygienist.

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Tina
Tina
1 reviews
over 1 year ago
5 out of 5 stars

Such a warm and welcoming practice from…

Such a warm and welcoming practice from the reception team to the dentists. My children are not apprehensive about any dental check ups thanks to Nisha’s calm and positive approach.

Helpful?
PK
PK
1 reviews
over 1 year ago
5 out of 5 stars

Good as always it is

As always Good.. This was a quick appointment with Dr Rushina for teeth clinic and check up, Went very well and painfree. xx

Helpful?
R. Rimmington
R. Rimmington
1 reviews
over 1 year ago
5 out of 5 stars

Always outstanding service

Always outstanding service, gentle dentist and whollly proficient and professional. And whenever I have had to ask for an emergency appointment, I have always been fitted in I have always received every care and attention. 11/10 from me!

Helpful?
MRSLEONAMOON
MRSLEONAMOON
1 reviews
over 1 year ago
5 out of 5 stars

I found the practice very welcoming…

I found the practice very welcoming from reception staff through to surgery. There was no rush and my questions were answered. I really enjoyed my experience as I was a very nervous patient.

Helpful?
Samantha Smith
Samantha Smith
1 reviews
over 1 year ago
1 out of 5 stars

Son went for an emergency appointment

Son went for an emergency appointment. Received poor service along with a rude response from the dentist. Was informed in the appointment that my son was no longer an NHS patient due to not booking any appointments within 2 years. This was done without any written notification or clear guidance of this policy. My son ended up with an infection as the tooth was not cleaned out and subsequently had to visit another dentist for antibiotics. I have been with this dentist as a private patient for over 30 years and sadly now would not recommend to others due to this.

Helpful?
sgl
sgl
1 reviews
over 1 year ago
5 out of 5 stars

no problems

no problems

Helpful?
Sue, Leicester
Sue, Leicester
1 reviews
over 1 year ago
5 out of 5 stars

An excellent practice

I have been with the practice since 1981...renamed several times. I find the staff professional, friendly and helpful whenever I have sought advice. I trust Watermead, would recommend them and long may I be able to continue in their care.

Helpful?

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Julie Anstis
Julie Anstis
1 reviews
over 1 year ago
5 out of 5 stars

I have been a patient at this practice…20 years.

I have been a patient at this practice for over 20 yrs. During this time I have always received an excellent all round service from the front desk to the dentist and hygienist. Unless I move area I would never go anywhere else.

Helpful?
Sharon Webster
Sharon Webster
1 reviews
over 1 year ago
5 out of 5 stars

Always 5 stars

Always 5 stars. I see Mandy for my hygienist appt every six months. Fab service.very pleasant to chat to.always makes me feel so relaxed. Reception staff friendly and helpful. Dental nurses Fab too.

Helpful?
Paula
Paula
1 reviews
almost 2 years ago
5 out of 5 stars

Our dentist

Staff are lovely, receptionists really helpful, dentist excellent with my 7 year old twins lovely nature, very calming for them

Helpful?
Graeme
Graeme
1 reviews
almost 2 years ago
5 out of 5 stars

Watermead dental

Great staff,friendly, Dentist and Dental nurse,make you feel at ease, cant fault any thing about watermead dental

Helpful?
Phil Gunn
Phil Gunn
1 reviews
almost 2 years ago
5 out of 5 stars

Dentist appointment

As always, a friendly and professional service

Helpful?
Sarah Barber
Sarah Barber
1 reviews
almost 2 years ago
5 out of 5 stars

Nisha and Sarah are fantastic with my…

Nisha and Sarah are fantastic with my little boy, he loves coming to the dentist and getting a big sticker after, reception staff are lovely and friendly too! Amazing service all round

Helpful?
Sally
Sally
1 reviews
almost 2 years ago
5 out of 5 stars

Patient, kind and efficient!

As a new patient and a little nervous I was really impressed, time was taken to explain what would happen and to put me at ease. The dentist Liz Butters was really great and so patient as was the dental nurse who gave me a shoulder squeeze when she could see I was anxious. The reception team were also brilliant explaining what paperwork I would need to claim on my dental insurance and within a very short time I had everything I needed.

Helpful?
Tom
Tom
1 reviews
almost 2 years ago
5 out of 5 stars

An excellent dental practice

An excellent dental practice

Helpful?
Deborah
Deborah
1 reviews
almost 2 years ago
5 out of 5 stars

Friendly service

Friendly service. The dentist talked me through my options and I didn’t feel rushed at all

Helpful?
queenqueen
queenqueen
1 reviews
almost 2 years ago
5 out of 5 stars

The best!

Allways feel good going to watermead, knowing that your going to be looked after well, excellent dentist. 10/10

Helpful?
john davies
john davies
1 reviews
almost 2 years ago
5 out of 5 stars

Dementia Patient

Brought my wife in who has been visiting watermead 30 years? She now has dementia and the staff were very careful with her although she wouldnt allow the staff to do a lot as with me. thank you miss butters and mandy

Helpful?
Louise Bayes
Louise Bayes
1 reviews
almost 2 years ago
5 out of 5 stars

Best Dentists and hygienists I've ever had.

I made the move to Watermead in February 2023 and have not regretted my decision, in fact, I could kick myself for staying loyal for to my old dentists for over 15 years as it seems they did a really slapdash job of plaque removal. Also, I remember leaving the old place with a bleeding and sore mouth after every visit and was paying a lot more! Julie, Rushina and all the staff I have interacted with at Watermead been friendly, approachable and understanding. I no longer fret about going to the dentist, if anything I now look forward to it because I know I'm in good hands. I have found a dentists that is worth being loyal to now.

Helpful?
Amanda
Amanda
1 reviews
almost 2 years ago
5 out of 5 stars

Professional and friendly service.

Staff at Watermead are always friendly. My dentist is very professional and explains procedures thoroughly. My hygienist is always cheerful and friendly. She also explains clearly about the best way to maintain good oral hygiene.

Helpful?
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About Watermead Dental

Watermead Dental is a dental practice located in Syston, Leicester, UK, dedicated to providing high-quality dental care for patients of all ages. The company offers a comprehensive range of services, including routine check-ups, hygienist appointments, and advanced restorative and cosmetic treatments. With a focus on patient-centered care, Watermead Dental ensures that each treatment plan is tailored to meet the unique needs of its patients. The experienced team at Watermead Dental is committed to fostering a welcoming and comfortable environment, making dental visits a positive experience. By prioritizing professionalism and excellence in dental care, the company aims to help individuals achieve and maintain healthy smiles. Watermead Dental serves a diverse clientele, from families seeking routine dental maintenance to individuals requiring specialized cosmetic procedures.

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