They are definitely professionals in…
They are definitely professionals in their field. The service here is at the highest level. They really know their business.

11 months ago
From the relaxed and unrushed viewing held by Alex to the efficient service and amazing communication from Helen in the contracts team I can’t fault the Waterfords Fleet branch. Helen kept me update... See more
Over a year ago
The sale of my house completed today and I have to say a HUGE thank you to Richard Day at Waterfords, Camberley. Our situation was complicated as we are merging two households with 2 houses to sell an... See more
They are definitely professionals in their field. The service here is at the highest level. They really know their business.
Always such a pleasure to work with Waterford’s, the staff are so friendly and helpful. Special mention to James and Elise! Elise has made my experience super stress free and keeping me up to date at all times. Cannot recommend enough and thank you
It's been a pleasure using Waterfords over the years, although I have recently worked with Elise Griffin who is an ANGEL! If you need reliability and reassurance, she is your person. Highly recommend.
I have been working with the Waterford’s letting team ( Elise, kelly, Fiona, Brittany and Sam ) for the last year as an apprentice contractor. They are such a great bunch, friendly, polite, kind and thorough. I would highly recommend working with this team. They are looking for a flat for me as we speak. Thanks guys.
I have been renting our property out with Waterfords for almost 10 years now. A few staff changes and challenges in the beginning, however since Elise Griffin came on board it has been a pleasure. She is always consistent and never lets us down. Even calls just to see how we are doing and not only for business reasons and always ready to help tenant and landord. I highly recommend her.
The staff were always very contactable and helpful if had any issues or questions. Brittany in particular was professional throughout.
A brilliant company to work with when a first time mover! The staff were friendly, helpful and accommodating to all the questions I had to ask in regard to my first property. From my experience, there is work needed on their communication and organisation but all in all a positive experience. Hope to use them in the future
The team at Waterford’s have been superb in supporting our recent purchase. We can’t thank Michael and Darren enough at the Chobham office!
Waterfords have been great! Everything has been done quickly and stress free for our move! Ellie particularly has been great, right from the first time I spoke to her she has been so helpful answering all of my questions and securing the property for us quickly! Kelly has also been great helping with the next steps of our move - very grateful and highly recommend!
It has been so easy to find me a new place with Waterfords. Quick to book in viewings and proceed with all the legal bits. If I have had any queries they are easy to get hold of and always friendly and professional. I have had Ellie helping me find my new place and she has made the entire process very simple and quick for me. Would definitely recommend!
Extremely helpful and professional with my property enquiry and subsequent tenancy agreement paperwork. Thank you Alex and Matthew.
We have used Waterfords for over 10 years. Our current property manager is Brittany Folan and I have been impressed by her responsiveness, clear unemotional communication and follow up. As we now live remotely it is very important that we can rely on clear timely updates and responses to our questions, and we have appreciated the consistently good service.
Excellent service from Elise , would highly recommend her as an agent and Waterford’s as a company
We’re really pleased with the service Waterford’s have provided us in our search for a new home. Especially grateful to Elise who has always helped keep us informed of properties and answering any questions we have. Definitely recommend!!
Ellie thank you sooooo much! Ellie from the fleet office helped me so much it’s my first time renting and she’s dealt with all my questions no matter how small they were! Feel so at ease she’s talked me thru each step and whats next.
My experience with Waterfords was really great. They are really professional and prompt in responding. Ellie was really helpful and answered all my questions patiently. Because of her help I was able to final my apartment quickly. Thanks again!
Ellie in the Fleet office was very responsive and efficient throughout the letting process. She helped me and my partner find an appropriate place very quickly! Would highly recommend it!
What an amazing consultant! Elise is an excellent and very professional consultant. She answered all my questions well. Thank you for warm welcome😊
Мне они нравятся! I am very glad that there are other such companies and such help. I advise you this company and its service!
Perfectly happy with the service
Based on analysis of 9 reviews rated 1-2 stars for Waterfords Estate Agents
“We rented a property through Waterfords and initially thought they were extremely professional”
“I then get a text saying your viewing has been cancelled because its now sold, no other communication”
“Such a poor agency”
“Plenty of blagging took place, great investment of quality training”
“We encountered additional costs of storage charges plus accommodation because we had sold, completed on our house sal...”
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Waterfords Estate Agents is an independent estate agency based in Surrey, specializing in residential property services. Established in 1995, the company offers a comprehensive range of services, including property sales, rentals, and valuations. Waterfords serves a diverse clientele, including homeowners looking to sell, buyers seeking their next home, landlords, and tenants in local areas such as Camberley, Chobham, Fleet, and Yateley. The company emphasizes customer service and utilizes a combination of traditional approaches and modern marketing techniques to effectively connect properties with potential buyers and renters. With a strong focus on local market expertise, Waterfords aims to achieve optimal sale prices and provide tailored advice to clients, ensuring a seamless experience throughout the property transaction process.
Waterfords Estate Agents consistently receives high praise for its exceptional service and knowledgeable staff across various branches. Reviewers highlight the friendly and professional approach of agents like Alex, Beth, and Harry, who provide thorough assistance throughout the buying and selling process. Many customers appreciate the efficient communication and support, particularly from team members like Helen and Richard, who ensure clients are well-informed and comfortable during transactions. However, a small number of complaints point to issues with communication, particularly from the Camberley branch, where some customers experienced delays in booking viewings. Additionally, concerns about property pricing and perceived discrimination in rental listings have been noted.
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