Victor Michael Estate Agents Reviews

Very helpful

I had the pleasure of being a tenant with Victor Michael for the past 7 years, and I cannot express enough appreciation for the exceptional service I received, especially from Kelly Rowlatt. Kelly's assistance went above and beyond, consistently ensuring that any concerns or issues were promptly addressed and resolved. Her proactive approach and genuine care made the renting experience smooth and stress-free. I highly recommend Victor Michael to anyone seeking reliable and supportive property management services.

Piyush was amazing to deal with on what was a tricky purchase. He was always available, responsive and really friendly. I would highly recommend using Victor Michael - ask for Piyush ;)

Piyush is an amazing agent. Very responsive, knowledgeable and easy to work with. He listened and found workable solutions to any problems I had. Hes incredibly hard working too - i don't live in the UK and he answered my calls, WhatsApps and emails out of hours when I forgot to factor in the time difference... sorry Piyush - but thank you for your hard work.

Good experience. They are very helpful.

Very helpful, quick and very very professional.

Wonderful help!!

The best agency in London. I have dealt with many agencies but Victor Michael really went above and beyond for me and my family. Thank you Alex, Abu and the whole team in Stratford office. You are all brilliant, thank you! Kindest Regards, Luba

We had a very good experience with the Mr. Alexandru Ana. Very hospital, accommodating and passionate for his job. He is highly commendable and recommended for doing everything.

Thank you for helping us the letting property victor Michael sales and letting agent.specially thanks to Abu Chowdhury and Alina. Thank you so much.

we get great asistmens from Alina

Dear Esta and alina. We are glad to have a house in your agency. We believe our journey will continue like this for more years. Thank you so much Esta and Alina.

Very happy with the service. Got answers to all our question very delighted to have dealt with Alina. Highly recomended. Excellent communication. We didnt face any problems very smooth move in juat because of Alina

I am an unsatisfied customer from Victor Michael. When I rented with them, they attempted to collect rent payments after they had given clearance for my wife and I to vacate the property after residing for 4 years (during which there were multiple mistakes, disappointments, and ineptitudes). They attempted to hold our deposit in lieu of the fraudulent rent claims until I pointed out the low quality of the fake reviews here. I've noticed that, since then, the quality of the fake reviews has gone up. Well done to Piyush and Esta for spending a bit more on a higher-quality service! That being said, as I work in fraud prevention, I recently came across a product called Pasabi that detects fake review analytics! Will exert it upon VM and report the findings, but, spoiler alert: most of the reviews claiming that VM has excellently handled their property seem to be employing 2-3 letting agencies that have ALSO been handling their property for 10 years or so. Weird. Also didn't know VM had properties in central India? Very diverse, good for them.

Have been dealing with grace for quite some time and have only received excellent support and help. Grace goes the extra mile to help the clients When needed. Thank you

Victor Michael Estate Agents are stars - Esta was so helpful and also very patient as I asked a lot of questions. Nothing was ever any bother for her or the rest of the team. When I collected my keys etc today it was nice to meet them all face to face, and again I had some questions and again, they had the answers. - A very professional and understanding company.. Use them, you will not be disappointed. Lee.

Excellent and friendly agent and was able to do the job I wanted.

Rented my previous property from Victor Michael. (Canning Town) On Monday, 18th April, it will be 4 weeks since I returned my keys (on the 20th of March) as per the request from Victor Michael to vacate the property by the 17th of March. On 3rd of April, Victor Michael confirmed a rent overpayment of £1,494.80 is due to me (as I paid for a month in advance and vacated earlier), in addition to my deposit to be returned. Both the inspection report in November 2022 and the check out report at the end of March 2023 indicate no reason to retain any of the deposit. And yet I am still waiting (after following up numerous times) for the money owning to me to be returned.

UPDATE 13/04/2023 You saying you “MOST” leave! As really tells a lot about your company. My other partner has left the property over a year plus, which means I have been paying the rent without arrears till date. This how you people makes landlord lose money. I can decided not to pay rent from the day you severed the section 21 till we meet in court which means the landlord will be out of pocket for 7 months that’s £10500 lost. I have find out it’s because the rent in that area is now now £2000 that’s why you want us out. Your company and the landlord has not giving reason to severed the notice. If the landlord want to move back or family member that’s fear enough but telling us to moved out because one person has left the property and I never owe rent is not a good excuses. I will be taking this much further. my son is going to special school which is very difficult to leave outside the borough till they find we are able to get replacement in another borough. Many people has contact us from here after reading my reviews. …………………. A girl called Kelly Rowlatt from Canning Town branch is the most rude person I have dealt with, she needs customer service training, She is always rude. Have been renting 3 bedroom house in barking. Never owe a single rent for the past 5 years. Payment on time. When ever there is repair it takes time for them to resolved the issue. It took this agency and landlord 7 months to repair the the house kitchen. After they repair the kitchen, they increased my rent, after 2 months they gave us section 21 to leave the property because they planned with the landlord to get a bigger rent. My rent was increased from 1400 to 1500 after kitchen renovation. Now, they want us out after signing new contract.

My experience was pretty good. The agent that I had to deal with was very helpful and responsive at my requests. Also I have nothing to complain about the Newlet department . At the end of the story I definitely recommend this agency. 👍