First order
First order. Great fit. Only thing was I had to chase up the order as it wasn’t delivered in time. Otherwise perfect.
A lot of choices at reasonable prices
Never received item. No tracking update was sent.
The quality of the sarees I ordered was very nice
First order. Great fit. Only thing was I had to chase up the order as it wasn’t delivered in time. Otherwise perfect.
Everything is perfect.
Everyone I have dealt with is very patient and helpful. They answer all questions and guide you all through the process.
Good selection of items
The saree looks amazing
All three sets i ordered were well made, cost effective, and were delivered in good packaging. I wish the stitching costs were a little lower though. When one of the orders needed additional time for dispatch there was timely notification and progress updates from Utsav which made me aware and comfortable about the reason for the delay and the eta for delivery. Overall ggood buy.
The quality of the kurta was very cheap The inside bottom fell off immediately and the hooks were incorrectly placed
The service was great. We received the order before I requested. Thanks.
lots of choices. Able to contact someone in customer service if you have and issues with the order.
Beautiful Lehenga. The picture is little different than a real. Overall is nice for the price, Thanks
Nice quality, exactly as shown in pic
good job overall!
Some of My outfits were not stitched
Customer service is responsive and helpful, no issues there. I really like the clothing I've received, I think it's good quality. My only issue is that sizing is tricky to figure out. I used my measurements and picked the size closest and it was actually 2-3 sizes too big. So I'm hoping I can get them tailored locally to fit better. I don't think that's completely their fault though, sizing women's clothing is so different everywhere you go.
Very beautiful. Better than picture
So far have had good experiences with Utsav. Accurate colors, timely delivery, good quality.
Good quality selection at reasonable prices.
Amazing customer service! I've been buying clothes from Utsav for many years, and I've always been happy with the results. The sizing chart is accurate, the clothes are beautiful and sturdy, and the shipping has been timely as promised every single time. The ONE time there was a delay, I was notified immediately that there was a problem in the quality check and they were fixing the issue before they would send it out. Attention to detail on that level is so rare and hard to find. Utsav stands by their name and it's very evident why! Quality products at a great price. I recently had to contact customer support to inquire about a return/exchange. I was informed that I was outside of their return window, but they were incredibly gracious enough to offer me a different solution to ensure I had the items I needed. Every agent I spoke to was so friendly and helpful, and it has bolstered my confidence in purchasing from Utsav for as long as possible.
First time user little issues
Deliver on time. Good quality. Great customer service.
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Reviewers consistently report positive experiences with Utsav Fashion. Customers often highlight good, service, great, utsav. A minority mention drawbacks around item, shipping, service, another. Overall sentiment is strongly positive with an average rating of 4.3 stars across 147 reviews.