Utsav Fashion
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Customer service above and beyond
Amazing customer service! I've been buying clothes from Utsav for many years, and I've always been happy with the results. The sizing chart is accurate, the clothes are beautiful and sturdy, and the shipping has been timely as promised every single time. The ONE time there was a delay, I was notified immediately that there was a problem in the quality check and they were fixing the issue before they would send it out. Attention to detail on that level is so rare and hard to find. Utsav stands by their name and it's very evident why! Quality products at a great price. I recently had to contact customer support to inquire about a return/exchange. I was informed that I was outside of their return window, but they were incredibly gracious enough to offer me a different solution to ensure I had the items I needed. Every agent I spoke to was so friendly and helpful, and it has bolstered my confidence in purchasing from Utsav for as long as possible.