S. A. Verburg
1 reviews•New Reviewer
about 9 years ago
Brian Wong heeft onwijs goed geholpen
Brian Wong heeft onwijs goed geholpen! Was een leuk gesprek!
Helpful?
TrustScore
4.3
Great
46
4
0
1
9
60 reviews in total
Over a year ago
Today had Dev install replacement gas and electric meters in just over one hour. Everything all reconnected and working together with a home display.
Over a year ago
Erg fijne gesprekken gehad! Zéér vriendelijke medewerkers en uiterst deskundig advies. Ga zo door! Groet, Sander den Horder
Brian Wong heeft onwijs goed geholpen! Was een leuk gesprek!
Quiriën was very quick in response and helpful.
Ik ben geholpen door Joost Heggelman. Top! Ik heb zelden iemand aan de telefoon gehad die met zo veel enthousiasme zijn werk doet.
I was recommended to use the services of Utility Provider by my agent who helped me find my new home in Eindhoven. The service was fast, efficient and extremely easy. All my needs were taken care with one phone call. I highly recommend their services to any person who is considering to move or relocate to the area.
Goeie service. Fijn dat dit uit handen werd genomen door U.
Goed meegedacht en goede uitleg. Ik heb zelf weinig verstand van gas/elektra, maar het werd me goed duidelijk.
Gister een medewerker aan de telfoon gehad, alles werd netjes en duidelijk uitgeld.. als ik vragen had werden deze duidelijk beantwoord.. ben zeer tevreden!!
Our agent was extremely clear and professional in describing our options. The service your company provides is excellent and I would recommend it to anyone moving in the NL.
Thank you for helping me.
Ik kan dit bedrijf aan iedereen aanbevelen, Uitstekend! Goede info en feedback, direct handelend, al is het een tik fout!
Topservice, alles snel en goed geregeld!
Quick Responses, answered all questions satisfactorily. Finished all activities in 2 hours! Top.
Klantgericht, oplossingsgericht en laagdrempelig
Wat fijn dat ik telefonisch ben geholpen. Aangezien ik door mijn snelle verhuizing geen internet heb konden jullie me met alles helpen. Heel erg bedankt,door jullie is een stukje verhuizing uit handen genomen
Pro actieve medewerker die meedacht en alles goed uitgelegd heeft. Telefonisch goed bereikbaar. Keurige contracten met goede deals. Zeer tevreden!
Perfect, 5 stars!
It was an excellent service, very efficient and effective, I'm impressed.
Ik ben ontzettend goed geholpen door Justin: geduldig, concreet en vriendelijk. Ga zo door!
Ik moet heel erlijk zeggen, professioneel, vriendelijke klantenservice. Heel Top!! Ik wil nogmaals danken dhr. Sint Nicholas..
Very quick and efficient, with friendly employees. Justin took care of everything for me (heating/gaz, electricity, water, phone, internet) in just a few minutes and answered all my questions very clearly. I'll definitely recommend this to other expats! Carine
Based on analysis of 10 reviews rated 1-2 stars for Utility Provider
“Having to repeat information I sent them online”
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Utility Provider is a comprehensive one-stop-shop for residents managing their utility needs during a move. Established in 2013, the company specializes in coordinating essential services such as energy, internet, television, and water for new homeowners. Their team of independent advisors carefully assesses individual situations to present tailored solutions, ensuring that customers find the best options available in the market. Targeting individuals and families relocating to new homes, Utility Provider simplifies the often overwhelming process of setting up utilities. By collaborating with real estate agents and leveraging extensive partnerships, the company aims to finalize all necessary arrangements within 24 hours. With a commitment to providing independent advice and a wide range of supplier choices, Utility Provider effectively reduces the complexity of transitioning to a new residence.
Utility Provider receives a mix of praise and criticism from its customers. Many reviewers highlight the excellent service, noting the speed and efficiency of installations, with one customer mentioning a gas and electric meter installation completed in just over an hour. The staff is frequently described as friendly and knowledgeable, providing clear and honest advice that leaves consumers feeling satisfied and grateful. However, there are significant complaints regarding unprofessionalism, including unreturned calls and emails, as well as issues with incorrect utility setups and misleading agreements. Some customers express frustration over slow service and the need to handle issues independently. Overall, while many appreciate the helpfulness and expertise of the staff, the negative experiences with communication and service reliability cannot be overlooked.
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