Wasn’t expecting much from a car mat
Wasn’t expecting much from a car mat, but these totally exceeded expectations. 10/10.
2.9
Average
335 reviews
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Review summary
Ultra Car Mats has room for improvement based on customer feedback. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.
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Based on reviews, created with AISee what reviewers are saying
Please don't buy this it's not what…
Please don't buy this it's not what appears on advertising. You can get better quality and down to earth price on temu.
Adds a touch of class to the interior
I went with the black and beige combination and I'm seriously impressed. It complements the original interior beautifully. The fit is snug, the stitching is spot on, and I've already had compliments from passengers. This is the kind of product that makes a real difference to your everyday driving experience.
I haven't received the right order
I haven't received the right order. This was months ago. I have sent many emails and only had one reply saying someone from customer service will be in contact. Avoid!!!
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
ultracarmats.com
All reviews
335 total • Write a review
Showing 11 - 20 of 331 reviews
SC
Ultra seat covers.
The items are of very high quality. Well made and very easy to fit. They're not as slippery as my car seat leather though. But they match my interior perfectly. Personally I believe they're good value for money and the delivery was just a few days.
Date of experience: June 29, 2025
DS
This as a mistake and this company…has no return policy
This was a mistake and this company will send you some seat covers the quality is crap. The covers stitching separated as I installed them and the color is much different than what is pictured. I have been in contact with their customer service department about an exchange but there is no return email from them Now this next observation should make you feel to go elsewhere. Ready? There is no telephone number and no customer service department to help you. Just some automated reply that they have your request and will get back to you. That's it and that was a week ago. I lost $200 on this one so let my lesson educate you that this is all B.S. Be extremely careful, better yet find a different company to get your covers from.
Date of experience: June 27, 2025
TS
The seat cover fitment was not good
The seat cover fitment was not good, on the front seat, there was a huge gap in the area where the seat back and seat bottom meet. The rear seat, the covers actually partially cover the seat belts and prohibit use of the seat belts! Ordered for a 2025 Sant Fe. Contacted UCM and got an itital reply but they have not replied to my next 3 emails about a return! SAVE YOUR MONEY, but from someone more reputable.
Date of experience: June 26, 2025
MS
Absolutely awful
Absolutely awful customer services. Car seats arrived damaged, they asked me to open the package fully, which I did, I noticed there was no way of fitting the front seat covers to my car, it didn't have any way of accessing the leaver to move my seat forward to enable access to the rear seats. Its been over a week now and I have still not received any return details or refund. Emails are not replied to, there is not phone number and it is driving me mad. On another note the quality of the seat covers do not warrant the cost, the side panel of the front seat is nylon and looks cheep. Definitely would not recommend this company.
Date of experience: June 26, 2025
S
Stephen
US
**One Star Review:**
**One Star Review:** I regret purchasing these seat covers for my Chevy Silverado. I spent $300 on what I thought would be a quality product, but as soon as I applied a small amount of pressure on one of the straps, they all broke. The quality is incredibly disappointing. To make matters worse, I tried reaching out to customer service for a full refund, and they have not responded to my emails. This has been a total waste of money, and I should have known better. Avoid Ultra Car Mats!
Date of experience: June 24, 2025
EC
After a few muddy hikes and some…
After a few muddy hikes and some spilled coffee, I can confirm these clean up really easily. Durable but still nice-looking.
Date of experience: June 24, 2025
RR
Didn't even add the achor points
Waited so long to get the product and they could even remember to include the achor points. Absolutley useless now I have to wait for them to post them!!!
Date of experience: June 21, 2025
SF
Customer support
I recently had questions about my Ultra seat covers, I found customer service to be very helpful in resolving my problem.
Date of experience: June 19, 2025
MW
Can’t praise these people enough.
Can’t praise these people enough. Having ordered a full set of mats for my car I was amazed at the amount of information I received to keep me updated on the progress of my order. It was a couple of weeks before delivery but faster than expected as mats are custom made to each order. Unfortunately when mats arrived one was not up to expectation so a quick e mail a couple of pictures and bang new order made at no cost to me this duly arrived and now fitted perfect. Always measure a company by its response to human error and theirs was fantastic, will always recommend them they care about their customers. And a great product as well.
Date of experience: June 19, 2025
AH
Perfect solution for anyone with pets
Perfect solution for anyone with pets! The navy material doesn't show my dog's hair and mud wipes right off. Customer service was brilliant when I needed installation guidance.
Date of experience: June 18, 2025
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