Review summary

Ultra Car Mats has room for improvement based on customer feedback. Customers particularly appreciate service and quality, though some mention concerns about customer service and poor quality.

Based on reviews, created with AI

See what reviewers are saying

G
Wasn’t expecting much from a car mat

Wasn’t expecting much from a car mat, but these totally exceeded expectations. 10/10.

Ip
Please don't buy this it's not what…

Please don't buy this it's not what appears on advertising. You can get better quality and down to earth price on temu.

Adds a touch of class to the interior

I went with the black and beige combination and I'm seriously impressed. It complements the original interior beautifully. The fit is snug, the stitching is spot on, and I've already had compliments from passengers. This is the kind of product that makes a real difference to your everyday driving experience.

R
I haven't received the right order

I haven't received the right order. This was months ago. I have sent many emails and only had one reply saying someone from customer service will be in contact. Avoid!!!

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All reviews

335 total • Write a review

Showing 1 - 10 of 331 reviews
L
5 out of 5 stars

Great customer service

Unfortunately the car seat covers were not compatible with our car seats however the company was great how they dealt with this. They refunded us very quickly without any fuss. We truly appreciate. Great customer service

Date of experience: July 15, 2025

BA
1 out of 5 stars

Fit issues

Ordered new seat covers for my truck. First it took forever to receive them and when I finally did there was a couple of fitting issues. I emailed them and they replied that they would fix the problem. That was 3 weeks ago and I have sent 6 emails with absolutely no response. Their customer service is non existent and I would recommend NO ONE EVER ORDER FROM THEM!!!!!! Just a waste of money!!!!

Date of experience: July 14, 2025

KE
1 out of 5 stars

Terrible Fit NOT Custom just Overpriced Trash

Where do I start. Ordered a full set of 'Quality' custom seat covers for a 2022 Ford Ranger double cab. What I received was a very poorly made set of universal seat covers which are of a very poor quality and standard. They were not cheap costing £150 + and to be honest they are not worth more than £30 !!! The fit is extremely bad and the couplings to keep the covers in place are cheap and nasty. No instructions how to fit the so thanks to Youtube I found a very poor video by Ultra car Mats which was very poor to say the least. Needless to say that when I thought that they were supplied in the UK as the site had a UK address they actually came from CHINA. To much of a hassle to send them back so they will soon be going into the bin. If you want seat covers go elsewhere. There are no holes for head rest but the rear of the set panel has a zip which serves no purpose.

Date of experience: July 12, 2025

TM
5 out of 5 stars

Awesome seat covers

I usually don't write reviews. But when I buy a product that is as good as my new ultra seat covers I have to share my experience. I bought the covers for my 2021 Honda civic. Black and grey. The covers fit great. Easy to install, and look Awesome. The service is excellent. Just like the product. Very happy with my covers. I showed them off to my friends and the response was favorable.

Date of experience: July 9, 2025

R

Ray

US

5 out of 5 stars

Even though the product was incorrect…

Even though the product was incorrect color they immediately resolved the problem with a full refund in very short time . My vehicle is a 1998 GMC and I guess it was hard to match . As far as I can Tell they are a fine Company to deal with. Ray

Date of experience: July 8, 2025

RB
1 out of 5 stars

DON'T GET SCAMMED!

I ordered custom seat covers and floor mats. Over $500 dollars. What I thought I was ordering was worth the price...what i received was vastly different. The search covers are not custom to my vehicle. They are barley over what I could buy at an auto parts store. These seat covers are big and baggy, and most definitely not custom. I reached out to customer service and they agreed to return them. However, after multiple days of waiting I've heard nothing further about my return label, not have they canceled my payments with klarna.. DO NOT DO BUSINESS WITH THIS "COMPANY" THEY ARE SIMPLY RIP OFF ARTISTS! YOU WILL NOT GET WHAT YOU PAY FOR. ZERO STARS IS MORE LIKE IT!!!!

Date of experience: July 6, 2025

ro
5 out of 5 stars

The company was able to design the car…

The company was able to design the car mats to my car design. They look great. Fast Delivery & Postage. Arrived On Time. Will buy from this seller again.

Date of experience: July 5, 2025

JS
5 out of 5 stars

I first saw these Ultra Car Mats on FB…

I first saw these Ultra Car Mats on FB and I thought how very nice and flash they looked and I decided to purchase them. They took a little while to arrive and they were sent in two half lots. They are also very easy to fit and they have made the inside of my car look very cool. Thank you so much Ultra Car Mats as I am very happy with the purchase of the mats from you.

Date of experience: July 3, 2025

SJ
5 out of 5 stars

Absolutely made up with the items…

Absolutely made up with the items ordered and quality. Fast delivery. Unfortunately the items did not fit so we contacted the company to be issued with a refund within 2 days. Highly recommend and would defo use again. Many thanks for you service 1 happy customer

Date of experience: June 29, 2025

PW
5 out of 5 stars

I ordered seat covers for my wife's car…

I ordered seat covers for my wife's car as a surprise gift. I picked a color that she was not happy with. When I contacted Ultra about my dilemma they immediately issued a credit without any hassle. The quality of the craftmanship was excellent and I look forward to doing business with this company in the future.

Date of experience: June 29, 2025

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