Over a year ago
I am really pleased with the bag I bought. It looks great, but it is also well-lined and finished. Delivery was quick and quality is great.
Over a year ago
Lovely dress, really happy that the fabric isn’t too thick, which I worried about before it arrived. Great for dressing up or down.
Fabulous trousers. So glad I bought two pairs .. A great fit . Top quality and I bought a size down after reading others comments and they fit beautifully! Yay! Double Win 🥇
Absolutely love the apartment pants and want another pair in coco as soon as they are back in stock. Arrived well packaged and on time. Thankyou.
My order arrived very promptly and beautifully packed. The item itself fitted well and was a good quality.
Really happy with my experience - items came quickly and both dresses were a good, flattering fit and nice material.
I ordered the Keller Wide Leg Pant in Navy Twill and the Wide Leg Jeans in Indigo Blue - size 10, regular. The fit is spot on! Great length, lovely fabric - they hang really well and are so comfortable. Absolutely love my purchases.
Lovely garment and well made. Happy to see it is a british company and made in Europe too!
Love my gorgeous racer vest! Thank you. Very simple and straightforward online purchase. I was also very impressed with the packaging and the prompt delivery. Will definitely visit your website again 😊
Excellent quality in materials, tailoring and sewing.
Item as ordered, looks nice, arrived quickly.
Having read some poor reviews here, I was not expecting much when I contacted customer service at Saint & Sofia regarding an online gift voucher that had recently expired. However, Rosie really couldn't have been more helpful and resolved my issue promptly and fairly. Exemplary customer care. Thank you Saint & Sofia.
Efficient service. Product accurately described.
Fast delivery from order was much appreciated
Lovely sandals that fit just right, they are very comfortable. I love the bright colours!
Really friendly customer service
Always like saint &sofia very quick delivery and items very well packed
I really like Saint & Sofia clothes but they take an age to refund any returned items. I needed to buy suitable clothes for a last minute business trip. I ordered from several online retailers including S&S, John Lewis & Next. With both John Lewis & Next, returns were dealt with within a day of postage of the return, however I am still waiting for a refund from S&S for goods that were sent back on May 24th. I find it really difficult to believe that this process should take this long and the fact that it does will make me think twice about ordering from them in future.
Beautiful colours and good fit
Tried to unsubscribe several times unsuccessfully. Being bombarded with emails. Tried to contact customer services in email on website.. returned as undeliverable.
Apartment pants are the trousers I have been searching for! So comfy, look smart and casual … I’ll be ordering more!
Really great well fitting trousers. I'm so pleased as I find it almost impossible to find them.
Based on analysis of 18 reviews rated 1-2 stars for Saint and Sofia
“Even worse customer service”
“No sign of my full refund”
“Edit to Add: Their Refund policy on the Shop app LITERALLY verbatim states "We'll happily send you a Free replacement...”
“Terrible quality of clothes”
“77 order to my old address never received”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Saint and Sofia is a UK-based online retail company that specializes in boutique-style clothing, accessories, and leather goods. The company offers a diverse range of products, including dresses, trousers, blazers, knitwear, and footwear, all designed in London and handmade in Europe. Their focus on sustainable and fair production practices appeals to environmentally-conscious consumers seeking quality fashion. Targeting a modern audience, Saint and Sofia caters to individuals looking for stylish yet responsibly sourced apparel. With a commitment to creativity and quality, the company provides a selection of seasonal collections, such as their Winter Collection and occasion wear, designed to suit various lifestyles. Customers can explore the latest trends and shop conveniently through their website, which also offers free delivery and easy returns.
Saint and Sofia receives high praise for its quality clothing and prompt delivery, with many reviewers highlighting the fantastic online shopping experience and stylish designs. Customers appreciate the attentive and knowledgeable staff, as well as the well-packaged items that arrive quickly. Positive sentiments dominate, with numerous mentions of great fits and lovely products, making it a favorite for many shoppers. However, some consumers express frustration regarding customer service, particularly concerning refunds and communication issues when emails are sent. Despite these complaints, the overall sentiment remains largely positive, with 88% of reviews reflecting satisfaction with the brand's offerings.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.