Review summary

Twinkl Educational Publishing is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

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Gratitude

They did their best to solve my problem. It was really nice. Thanks to twinkl team a lot.

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R
They said I will receive my refund

They said I will receive ny refund but I haven't receuved anything. I was being pass on and pass on to each agents. They said it will onky take 5 to 7 days, then it became 10 days then it said another 5 days. For real! I cannot make an email each day. Why make it complicated.

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R
Everything I need for home education…

Everything I need for home education all in one place.From live lessons to worksheets, I can get all I need

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Problem Resolved

I was recently having problems accessing my Twinkl account which was totally caused by me. Joy, the person I reported the problem to was kind and patient. Especially since this had happened before and was resolved in the past. (I had forgotten what I needed to do to be able to use my account)

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Company details

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All reviews

1,000 total • Write a review

Showing 141 - 150 of 996 reviews
DN

An Invaluable Resource for Teachers!

Twinkl has been a game-changer in my teaching journey. The platform offers a vast collection of high-quality, curriculum-aligned resources that save me hours of planning time. Everything is well-organized and easy to find, from worksheets and lesson plans to interactive activities and display materials.

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I

Rebecca

Rebecca, thank you for your help and professionalism.

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M

Muy serviciales

Había tenía un problema con mi suscripción y me la han resuelto en menos de 24 horas. Un servicio de atención al cliente impoluto.

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DC

No way to delete the account

There is no way to find how to delete your account on their web. The only information available about it doesn't work at all. I had to send an e-mail asking for them to delete it. Edit: There was no payment involved, I only used the free trial period.

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S

Phenomenal Service

I was assisted by Kim , she was knowledgeable, helpful and resolved my account query in a matter of minutes. Outstanding Service!

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AE

Los recursos son adaptados a tu…

Los recursos son adaptados a tu localidad y si es que necesitas algo extra puedes solicitarlo y en un tiempo prudencial tendrás la ayuda que necesitas. LO MÁXIMO para profesores con poco tiempo para generar recursos.

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A

Twinkle propose des documents éducatifs…

Twinkle propose des documents éducatifs pour les enfants très intéressant, j'utilise beaucoup ce site pour faire des activités coloriage, écriture ....de plus le service client est vraiment efficace et rapide. Je suis très satisfaite

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M

Made the process very easy and helpfull.

Made the process very easy and helpfull.

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T

Twinkl

Emma was really helpful ! She provided clear explanations and great support. I really appreciate her assistance. Thank you!

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LH

Twinkle really does care!!

Twinkle really does care!! I home educate my special needs teen who doesn’t work at one specific level. Twinkl has so much choice and options for teaching, I would be lost without them. When I had technical issues and couldn’t log in in my laptop they gave lots of ideas and support. We got it resolved eventually and they gave me two months ultimate membership free of charge!! Honestly, amazing resources and amazing people!

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