twigby is awsome
jon&ellie both were awsome an very helpful i give them a 10spot.

10 months ago
Annie was quick to respond and gave me instructions on how to resolve my issue.
10 months ago
I checkmy speeds constantly and not only are they inbareable theyre criminally slow.avg speed is .37 mega bits per second.thats correct bits not bytes.they advertise around 4 megabytes.thats 12 x slow... See more
10 months ago
I’ve used Twigby for many years now and am very satisfied with their service and fair pricing. The customer care service cannot be beat. Without exception, I’ve received fast, accurate feedback and in... See more
10 months ago
Each person I spoke to online was very polite and helpful. They were able to troubleshoot and help me get to a solution.
jon&ellie both were awsome an very helpful i give them a 10spot.
Knowledgeable about the product. Thats what i look for customer service. Thank you Carlos
Great customer service! Fast, courteous and made great suggestions :)
Jon gave me quick response like always.
helped me fix my problems quickly and efficiently. Very courteous and polite.
great service! Thank you Joyce
I kept losing contact but Aubree stayed with me
Annie did a great job
Jon helped me with activating my device, did a great job and appreciated his help!
Fast responsive help. Thanks Twigby.
Very patient. Helped us transfer a new number over. They did a great job. 100% professional in every way.
I switched from my landline at Verizon to a Twigby cellphone last week and the cutover was hassle free. I hope the great service will continue.
I have been a Twigby customer for several years and it has been a great experience. I started with a plan and after about a year asked and was able to switch to a more economical plan. Today I noticed that I could change to the 2GB plan for the same price I am paying for the 1GB plan. Annie was able to switch me over right away. This is just another example of great customer service to go along with great phone service.
Aubree was great and able to help me to switch my phone quickly.!!
Easy and painless to switch from iphone to android. Better than I expected! Thank you!
I was connected to Chat right away and the agent took care of my issue quickly. I'm very pleased it was taken care of efficiently and quickly.
Great customer service. Fast, simple to understand, friendly and the internet chat is great. If you’re having problems with your phone it’s a no brainer to use the chat function on your tablet or pc. The coverage is just as good as my previous service and I live near allot of dead zones so that’s saying allot.
The person who took care of my case was very helpful, and full of courtesy.
Twigby is awesome at customer service.Had them years ago and now I'm back after having the worst customer service on the planet from Visible. I was just able to ask the Twigby rep and odd question and she was able to answer it in less than 2 minutes , beginning to end in chat. Amazing! Customer service means a lot to me. I need to know I can talk to a real person when I need to. No more 45 minute infuriating chats with a bot for me..Thank you Twigby!
Great customer service and experience - love me some TWIGBY
Based on analysis of 15 reviews rated 1-2 stars for Twigby Mobile
“they promise credit never to be seen and the customer service is absolutely pitiful”
“Started off great”
“Started off great”
“So you’re left to continue to pay a bill you don’t need, have your bank refuse any charges from them if file a compla...”
“They sold me two overpriced bricked paperweights pretending to be phones”
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Twigby Mobile is a telecommunications provider that offers affordable wireless plans designed to meet the needs of budget-conscious consumers. With plans starting as low as $5 per month, the company provides essential services such as unlimited talk and text, along with various data options. Twigby operates on a reliable nationwide network, ensuring customers have access to quality coverage at competitive prices. Targeting individuals and families looking to reduce their mobile expenses without sacrificing service quality, Twigby Mobile emphasizes customer satisfaction with 100% U.S.-based support. The company's easy sign-up process and flexible plans cater to a diverse range of users, making it an attractive choice for those seeking to maximize their value in mobile services while enjoying proven customer service.
Twigby Mobile receives high praise for its exceptional customer service and competitive pricing, with many reviewers highlighting the quick and effective support they receive from staff like Annie and Robin. Customers appreciate the polite and knowledgeable assistance, often noting how easy it is to resolve issues through chat. However, some users express frustration with slow internet speeds, reporting average speeds as low as 0.37 Mbps, which contrasts sharply with the advertised rates. Despite these complaints, the overall sentiment remains positive, as the majority of consumers are satisfied with their experience and the value offered by Twigby. The combination of great service and affordability makes Twigby a popular choice among mobile users, although the speed issues may deter some potential customers. Overall, Twigby Mobile is viewed favorably by most users.
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