Review summary

Tulo Energy is exceptionally well-rated by customers. Customers particularly appreciate service and reliable, though some mention concerns about customer service and communication.

Based on reviews, created with AI

See what reviewers are saying

very helpfull and patient

very helpfull and patient. Explain everything clearly and detailed.

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Rc
Easy to switch

Easy to switch. Prompt response to a query. All good so far. Rates seem competitive currently

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S
Absolute conmen

Absolute conmen. Garbage of a company. I gave them my yearly usage, agreed a DD cost, after the cooling off period they demanded more. I offered to pay a yr in advance, they agreed but refused to lower DD. DO NOT SWITCH TO THIS COMPANY. I'll be demanding a refund for credit and also be switching as soon as I can.

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D
Great customer care service

Great customer care service !

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Company details

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All reviews

556 total • Write a review

Showing 441 - 450 of 552 reviews
J

Nice easy switch.

Nice easy switch.

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DS

So far so good

I am a new customer and as such do not have much to go on. The customer service has been good so far with clear guidance and quick response to queries. I have given my first meter readings today and we will see how it goes.

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EA

Very easy to set up

Very easy to set up, easy to submit metre readings and a great price all round. Would recommend!

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SF

Good

So far, so good. Easy to switch. Someone actually answered my call within a few rings, when I had a query. One of the newer energy firms, but from what I have read online, lots of experience in the energy market. The unit price is variable but very well priced and prices are still under the control of Ofgem, anyway.

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RW

Quick and easy process

Quick and easy process

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TP

My new energy supplier, Tulo Energy

I have only just changed to Tulo Energy but, my experience so far, has been very positive. The change over went very well and my communications have been responded to promptly and effectively, in a friendly manner. The website appears to be excellent and, in these hard times of soaring energy costs, I will be saving money! So far so, very, good....

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K

So far so good

Early days, but no problems so far. They've even reduced my tariff from what I signed up for!

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JC

Easy switch

Easy switch, no problems, great price

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F

The customer service chat is amazing

The customer service chat is amazing! there is always someone in the other end willing to help and fix whatever issues I experience promptly. 100% recommend them!

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